Results 1 to 10 of 10

Thread: ubuntu upgrade to 4.5.9 fails

  1. #1
    Join Date
    Jul 2007
    Location
    Indiana
    Posts
    45
    Rep Power
    8

    Default ubuntu upgrade to 4.5.9 fails

    I am trying to upgrade my 4.5.7 to 4.5.9 and first of all support told me to run the installer as zimbra. I get an error that says must run as root. So I run it as root and now I am getting this error.

    Checking for installable packages

    Found zimbra-core
    Error: attempting to install i386 packages on a unknown OS.
    Exiting...

    This is an upgrade.
    I ran zmfixperms as root and that didnt help but didnt give an error either.
    When I upgraded to 4.5.7 I had to call support because slapd wouldnt upgrade which left the server inoperable. I dont know whats wrong with my install but upgrades are not smooth. Any help would be appreciated.

    Thanks
    Josh

  2. #2
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Hi Josh,
    Is this Ubuntu 6.06?

  3. #3
    Join Date
    Jul 2007
    Location
    Indiana
    Posts
    45
    Rep Power
    8

    Default

    its 7.04

    with the release-lsb

    changed to 6

    Which has always worked just fine in the past.

  4. #4
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Yeah, that's what I was worried about.

    It's cool that people have been able to get their installations to work on stuff like 7.04, but I think what they often fail to remember is that this creates a big migration issue. We never know how the installer script is going to act in that type of enviroment.

    So, you have 2 options:
    edit /zcs/util/util.sh and comment out that whole section
    (WARNING: It's there not to block you, but to protect you. There's no telling what can happen)

    or
    Backup /opt/zimbra to a remote location, and install Ubuntu 6.06

    I know it sucks, and we want to help you, but this is exactly why we do not encourage modifying or tricking the installer.

  5. #5
    Join Date
    Jul 2007
    Location
    Indiana
    Posts
    45
    Rep Power
    8

    Default

    are you supposed to be able to upgarde zimbra as the zimbra user instead of root?

  6. #6
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Nope. Upgrades must be run as root. Especially in 4.5.9 as there are some significant changes to file permissions.

  7. #7
    Join Date
    Jul 2007
    Location
    Indiana
    Posts
    45
    Rep Power
    8

    Default

    Does this look right

    Release 4.5.9_GA_1454.UBUNTU6 DEBIAN4.0 NETWORK edition

    I saw a bunch of stuff disappear in the admin pannel like license and it no longer shows the outlook connector download link.

  8. #8
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    hmm-
    Don't know why license would disappear. Can you check to make sure all of your admin zimlets are installed?

  9. #9
    Join Date
    Jul 2007
    Location
    Indiana
    Posts
    45
    Rep Power
    8

    Default

    Here are the admin zimlets loaded

    backuprestore
    cluster
    convertd
    domainadmin
    hsm
    license
    mobilesync

  10. #10
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Try reinstalling them.

Similar Threads

  1. Upgrade 4.5.6 to 4.5.9
    By bramm in forum Installation
    Replies: 1
    Last Post: 10-26-2007, 12:49 AM
  2. 4.0.2GA to 4.5.4GA upgrade also fails
    By tachijuan in forum Installation
    Replies: 3
    Last Post: 03-31-2007, 03:09 PM
  3. Replies: 5
    Last Post: 03-01-2007, 03:20 AM
  4. Replies: 4
    Last Post: 11-07-2006, 07:12 AM
  5. Upgrade from 3.1.4 to 4.0.0 fails
    By freeformz in forum Administrators
    Replies: 2
    Last Post: 08-31-2006, 08:44 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •