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Thread: Installation fails during install of Zimbra-mta RPM

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  1. #1
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    Default Installation fails during install of Zimbra-mta RPM

    Hello forum.

    I'm attempting to install Zimbra NE on RHEL 4. We currently have our MX record pointed to our hosted POP3 installation, so I'm unable to get the MX and A records pointed to the right direction, but I was atleast get the server installed and running to test other functionality.

    I've downloaded the RHEL 4 package, and after getting some of the smaller dependencies resolved the install fails at the point that the program installs the MTA. Here's the last bit of the log:

    zimbra-core......zimbra-core-4.5.9_GA_1455.RHEL4-20071016180905.i386.rpm...done
    zimbra-ldap......zimbra-ldap-4.5.9_GA_1455.RHEL4-20071016180905.i386.rpm...done
    zimbra-logger......zimbra-logger-4.5.9_GA_1455.RHEL4-20071016180905.i386.rpm...done
    zimbra-mta......zimbra-mta-4.5.9_GA_1455.RHEL4-20071016180905.i386.rpm...FAILED
    ###ERROR###

    zimbra-mta-4.5.9_GA_1455.RHEL4-20071016180905.i386.rpm installation failed

    Installation cancelled


    I'm unable to find an install log of any kind to troubleshoot this issue. Can anyone suggest the next course of action? Thanks in advance.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    You need valid DNS A & MX records for Zimbra to be installed correctly. Use a test domain, if you like, but you'll need a local DNS server installed. Check the Split DNS to give you an idea of what you need and search the forums for setting up Zimbra as a local server. Don't forget - no DNS, no Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Phoenix,

    Thanks for the reply. I've installed BIND and configured it as specified in the link you provided, but I'm still getting the same error message at the same point in the install. I can perform an nslookup of the server's FQDN from that box, and BIND returns the following...

    [root@TB003 data]# nslookup TB003.mydomain.local
    Server: 127.0.0.1
    Address: 127.0.0.1#53

    Name: TB003.mydomain.local
    Address: 192.168.100.241


    Any further assistance is greatly appreciated.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Check the DNS settings with the following (run on the Zimbra server):

    Code:
    host `hostname` <-- type as-is and with backticks not single quotes
    dig yourdomain.com mx
    dig yourdomain.com any
    Post the output from those commands.

    You should also make sure that you have ipv6 disabled and any firewall and/or SE.linux should also be disabled.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    [root@TB003 zcs]# nslookup TB003.mydomain.local
    Server: 127.0.0.1
    Address: 127.0.0.1#53

    Name: TB003.mydomain.local
    Address: 192.168.100.241

    ---------------------------------------------

    [root@TB003 zcs]# host `hostname`
    Host TB003 not found: 3(NXDOMAIN)

    ---------------------------------------------

    [root@TB003 zcs]# dig mydomain.local mx

    ; <<>> DiG 9.2.4 <<>> mydomain.local mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 34420
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;mydomain.local. IN MX

    ;; AUTHORITY SECTION:
    . 9309 IN SOA A.ROOT-SERVERS.NET. NSTLD.VERISIGN-GRS.COM. 2007111400 1800 900 604800 86400

    ;; Query time: 5 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Wed Nov 14 09:54:35 2007
    ;; MSG SIZE rcvd: 107

    ---------------------------------------------

    [root@TB003 zcs]# dig mydomain.local any

    ; <<>> DiG 9.2.4 <<>> mydomain.local any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 35313
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;mydomaino.local. IN ANY

    ;; AUTHORITY SECTION:
    . 9298 IN SOA A.ROOT-SERVERS.NET. NSTLD.VERISIGN-GRS.COM. 2007111400 1800 900 604800 86400

    ;; Query time: 5 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Wed Nov 14 09:54:46 2007
    ;; MSG SIZE rcvd: 107

  6. #6
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    I'm a little baffled by the output from the host command. Why would an nslookup return a seemingly correct response, but the host command would return an error?

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