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Thread: Problem with Shared Address books

  1. #1
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    Unhappy Problem with Shared Address books

    Hello and have a good year. I have a strange problem after upgrading from 5.0.RC2 to 5.0GA to Centos 5 x64 OS.
    After creating an Address Book ans sub address books under it, and sharing it to clients, no client can actually see the contents of sub address books unless they point into each sub address book and press the search button.
    That procedure must be repeated every time for every sub address book.
    Any help would be much be appreciated..
    Thanks in advanced.

  2. #2
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    Welcome to the forum.

    Which version of Zimbra are you running, on which operating system?

    When you shared the address book, did you ask for the mail to be sent (the mail that tells ones you share with that a new adress book is shared)?

    If you asked for the mail to be sent, was it received and acknowledge (there are two buttons in the mail)?

  3. #3
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    Dear Klug,
    Thanks for your reply.
    Our operating System is CentOS 5 x64 and the version of zimbra is zcs-5.0.0_GA_1869.RHEL5_64.20071218190015.tgz
    We have done all the proper sharing procedures and from the client side the sharing is visible with all the sub address books.
    The problem is that in this sub address books, nothing is visible allthough if you hoover over this address books there is a pop up message that says how many items the address book contains.
    I have manage to replicate this behavion on our testing server also.
    I must say that we did a zimbra upgrade from RC2 to GA and it is not a clean installation in both cases
    Thanks a lot for your help

  4. #4
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    Hi again,
    One question please,
    Does anyone has tha same behavior in version 5.0.GA with other operating systems other than Centos 5 x64?
    It is important to know cause this problem is driving us crazy.
    Thanks.

  5. #5
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    Well,
    As we have make as many tests as a man can think off, we are pretty surry that this is a bug of 5.0.GA version
    It seems that the sub address books are not shared at all, as the client side of the shared address book have a add sharing button on the used shared address book, that should not normally have, and if he tries to share it again by itself (share the shared address book.. nice one ) the following error pops up

    Could not send message due to invalid address(es) msg: Invalid address: undefined
    code: mail.SEND_ABORTED_ADDRESS_FAILURE
    method: ZmCsfeCommand.prototype.invoke
    detail: soap:Sender
    data: [object Object]

    Any help?

  6. #6
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    Dear friends of the forum,
    I am very unhappy that after a week we dont have any response from the forum, and I can see no one has test it to other OS except Centos x64 or something..
    We are really in despare, as we dont know what to do.. to forget all about it, format the server and install other mail server?
    To format it and check it with Ubuntu or something? (we are not very familiar with other linux distros than centos)
    Our dead line has expired allready and we cant deliver the server to production..
    Anyway.. thanks, what else to say..

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