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Thread: need ideas for fixing botched 4.5.5 to 5 upgrade

  1. #1
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    Default need ideas for fixing botched 4.5.5 to 5 upgrade

    hello,
    I'd like to know how I can save my emails from a botched upgrade.
    First of all, I did everything wrong (late at night, didn't do backup before starting upgrade, didn't read release notes!!)

    So, I'm on sles9 (now upgraded to 10). I tried installing zimbra 5 for sles10 on sles9 (I know, this is dumb but like I was saying I was having a very blonde moment!)

    The upgrade got errors about halfway into the procedure. By then it occurs to me to read the notes about sles10. It says version 5 MUST run on sles10 - now I realize I'm in trouble.
    Then I realize I didn't do backups before upgrading. I have the backups over-write every night so I have no historical backups (can't go back a week).

    So, the only backups I have are from the botched upgrade.

    All I'm really concerned about are the emails (no docs). zimbra uses cyrus - I've seen (and done) restores to cyrus on other mail servers. It's not that hard.

    So, my question is the following:
    I was running 4.5.5. If I install this again (clean) and make the users I need to restore - can I take the cyrus emails and put them back to those users and run a reconstruct? Where does zimbra place the cyrus users' data? On a clean sles9 install, cyrus puts email data at /var/spool/imap/user/...
    Under the user directory are all the cyrus email accounts with their email data.

    thanks,

    Oskar

  2. #2
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    Default

    Can you post the logs for the upgrade? It would be best to recover the upgrade if possible.

  3. #3
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    Default where are the upgrade logs?

    where exactly are these logs?

  4. #4
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    /tmp/install.log.xxxx and /tmp/zmsetup.log.xxxx

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