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Thread: "External Accounts" feature

  1. #1
    Join Date
    Jan 2008
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    Default "External Accounts" feature

    I'm trying to test out the external account functionality and having a couple issues.

    1. When I ask Zimbra to 'Get External Mail' is succeeds in downloading all the messages, but they are all already marked as read.

    2. It doesn't seem to automatically fetch messages on any sort of interval, is it always a manual click a button to get mail?

    Thanks!

  2. #2
    Join Date
    Jun 2008
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    Default Any solution for this

    Hi,
    has someone a solution for this?

  3. #3
    Join Date
    May 2006
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    USA
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    Default

    Welcome to the forums (both of you),

    su - zimbra
    zmprov mc cosName zimbraDataSourceMinPollingInterval 5m
    zmprov mc cosName zimbraDataSourcePollingInterval 15m
    (cosName = default or other COS value)

    You'll see a bunch of [ScheduledTask] [name=user@domain.com;mid=x;ds=name;] datasource - Import completed. in /opt/zimbra/log/mailbox.log

    If that doesn't enable your external accounts to poll, try setting the account level:
    zmprov ma user@domain.com zimbraDataSourcePollingInterval 5m

    Or at the individual data source level:
    zmprov gds user@domain.com
    (spits out current configuration)
    zmprov mds user@domain.com [external IMAP/POP account data source name] zimbraDataSourcePollingInterval 15m

    To cancel polling, set the attribute value to an empty string ('') or 0. Keep in mind that zimbraDataSourcePollingInterval gets inherited from the COS > to the account > to the data source. If a child object sets the value to '' null, it inherits the parent's value - if set to 0, it's turned off.

    You can also vote for: Bug 22114 - Expose external account polling interval in UI

  4. #4
    Join Date
    May 2006
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    Default

    We decided against a user settable pref, but there is still Bug 21199 – add ability to set autopolling in admin console

    I'll answer the 2nd part of your question via your other thread http://www.zimbra.com/forums/adminis...retrieval.html

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