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Thread: [SOLVED] zmmailboxdctl is not running

  1. #1
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    Default [SOLVED] zmmailboxdctl is not running

    Can anyone please help urgently. I have recently upgraded my system from zcs os 4.5.5 to zcs os 5.0.1 after that my zmmailboxdctl is not getting started.



    Error logs is showing this: stale pid 25519 found in /opt/zimbra/log/zmmailboxd.pid: No such process

    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Running

    Please help urgently.

  2. #2
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    Smile Issue resolved.

    After pasting the error into zimbra, mmorse (From Zimbra) has contacted with me through IM and get the access of my server as i requested the same to him. Thanks a ton to him to resolve my issue within very short period of time.

    Tapan
    India

  3. #3
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    Thumbs up post solution please

    can you post the solution please i have a similar issue
    upgraded from 4.56 -> 5.02 RHEL4_64 zimbra started ok

    patched RHEL4_64 using up2date rebooted zmmailboxdctl is not running

  4. #4
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    Default

    Padraig, you're NE - go ahead and open a support ticket so someone can help you out.

    If you can revert to your 4.5.6 backup then step through 4.5.11 that might be a good idea.

    He had some processes that didn't end properly coupled with a leftover zmmailboxd.pid - I believe we had to empty some redologs as well (which affects backups - so if you do so be sure to take a new full). The fact that it happened after such a big jump in upgrading was worrysome so I took a look to make sure it wasn't a bug.
    I don't mind people contacting me via PM, but it's better for our collective knowledge if you use the forums & you will get faster help that way
    (Or open a support ticket if you're NE & in a bind of course!)

  5. #5
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    Default port 80 in use

    i also had zmmailboxdctl is not running it turned out bo be httpd running on port 80/443
    moving it to port 81/444 solved the problem
    Last edited by padraig; 02-20-2008 at 11:26 AM.

  6. #6
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    Talking port 443 blocked

    thanks for the feedback/invite
    Last edited by padraig; 02-20-2008 at 11:27 AM. Reason: Y! IM

  7. #7
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    server crashed late last night, had to do a reboot with fsck, now everything is back up except for this issue

    Host zimbra.poky.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped
    [zimbra@zimbra ~]$ df -k
    Filesystem 1K-blocks Used Available Use% Mounted on
    /dev/sda3 286237116 121489212 150207876 45% /
    /dev/sda1 101086 16898 78969 18% /boot
    none 2075648 0 2075648 0% /dev/shm


    Any thoughts on how to correct?

  8. #8
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    [zimbra@zimbra log]$ rm zmmailboxd.pid
    rm: remove write-protected regular file `zmmailboxd.pid'? y
    [zimbra@zimbra log]$ zmmailboxdctl status
    [zimbra@zimbra log]$ zmmailboxdctl start
    mailboxd started.
    [zimbra@zimbra log]$ zmcontrol status
    Host zimbra.poky.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    zmmailboxdctl is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped

    I do not see anything else running on ports 80 or 7071

    Any ideas how to correct?

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Any errors in the log files?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
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    file system was corrupt, zimbra support helped me re-install the mailbox rpm, that fixed the problem after I ran a fsck

    Now all HTML emails come through as plain text in a weird format though, any ideas?

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