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Thread: Getting mail from another account

  1. #1
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    Default Getting mail from another account

    I tried to get mail from another IMAP account. Partway through the process I got the following error message.

    A network service error has occurred. msg: system failure: Unable to store IMAP message data
    code: service.FAILURE
    method: ZmCsfeCommand.prototype.invoke
    detail: soap:Receiver

    What's going on here?

  2. #2
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    Can you take a look at the full stack trace in /opt/zimbra/log/zmmailboxd.out

  3. #3
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    Quote Originally Posted by dhull View Post
    I tried to get mail from another IMAP account. Partway through the process I got the following error message.

    A network service error has occurred. msg: system failure: Unable to store IMAP message data
    code: service.FAILURE
    method: ZmCsfeCommand.prototype.invoke
    detail: soap:Receiver

    What's going on here?
    I am getting this same problem - is there any info on a solution?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by JpMaxMan View Post
    I am getting this same problem - is there any info on a solution?
    How about answering the question that was asked by jholder in the post above yours?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    Ok, I didn't see anything in there.. this is from the "view details" pop-up:

    A network service error has occurred. msg: system failure: Unable to store IMAP message data
    code: service.FAILURE
    method: ImportDataRequest
    detail: soap:Receiver
    trace: com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data Code:service.FAILURE at com.zimbra.common.service.Ser...

    Doing a tail on the zmmailboxd.out while I did a check mail did not show any activity. Looking in that file, there are the last two exceptions listed:

    Caused by: javax.naming.CommunicationException: zimbra.tipit.net:389 [Root exception is java.net.ConnectException: Connection refused]
    at com.sun.jndi.ldap.Connection.(Connection.java:197)
    at com.sun.jndi.ldap.LdapClient.(LdapClient.java:118)
    at com.sun.jndi.ldap.LdapClientFactory.createPooledCo nnection(LdapClientFactory.java:46)
    at com.sun.jndi.ldap.pool.Connections.(Connections.java:97)
    at com.sun.jndi.ldap.pool.Pool.getPooledConnection(Po ol.java:114)
    at com.sun.jndi.ldap.LdapPoolManager.getLdapClient(Ld apPoolManager.java:310)
    at com.sun.jndi.ldap.LdapClient.getInstance(LdapClien t.java:1572)
    at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:261 6)
    at com.sun.jndi.ldap.LdapCtx.(LdapCtx.java:287)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapC txFactory.java:175)
    at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(Ldap CtxFactory.java:193)
    at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstanc e(LdapCtxFactory.java:136)
    at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext (LdapCtxFactory.java:66)
    at javax.naming.spi.NamingManager.getInitialContext(N amingManager.java:667)
    at javax.naming.InitialContext.getDefaultInitCtx(Init ialContext.java:288)
    at javax.naming.InitialContext.init(InitialContext.ja va:223)
    at javax.naming.ldap.InitialLdapContext.(InitialLdapContext.java:134)
    at com.zimbra.cs.account.ldap.LdapUtil.getDirContext( LdapUtil.java:214)
    ... 32 more
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
    at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
    at java.net.Socket.connect(Socket.java:519)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sun.jndi.ldap.Connection.createSocket(Connecti on.java:336)
    at com.sun.jndi.ldap.Connection.(Connection.java:184)
    ... 49 more

    But, I don' think this has anything to do with it?

    I'm happy to post any further info, please let me know what would be helpful.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by JpMaxMan View Post
    Caused by: javax.naming.CommunicationException: zimbra.tipit.net:389 [Root exception is java.net.ConnectException: Connection refused]
    The problem would appear to be your inability to contact LDAP, is it running?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Quote Originally Posted by phoenix View Post
    The problem would appear to be your inability to contact LDAP, is it running?
    According to zmcontrol status, yes:

    ldap Running

    That's what I was saying, I think that error is not related. Maybe I'm wrong. But, I think it was already there. Doing a:

    tail -f zmmailboxd.out

    while I create the IMAP account and then have it check external mail does not generate any logging activity in this file.

  8. #8
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    Try tailing /opt/zimbra/log/mailbox.log for the stack traces.

    I had a similar problem with one account. The account had a 'spam' and a 'SPAM' folder. The mail server had no problems with the two since they are difference case. Zimbra did. Once I merged the folders to one, it sync'd just fine!!

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    I have seen a similar error when your system tries to download a message that exceeds either the maximum message size, or would put your mailbox over its quota. You might have a look-see at those two things and make sure they aren't slapping you down. . .the error messages aren't too instructive at that point.
    Cheers,

    Dan

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