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Thread: Mail not getting to the mailboxes

  1. #1
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    Default Mail not getting to the mailboxes

    After installing Zimbra on Debian 4 I log on to the admin console and creating a couple of accounts. Checking that all services are running (monitoring -> serverstatus). Only thing installer complained about was the fact that none of the MX records pointed to the servers IP (due to the fact that I havent changed the DNS yet..). Now, since all services are running and I can successfully log on to webmail I now change the dns settings for my domain so that mail.mydomain.com points to my IP.. I can see via Tools -> mail queue that mails are ticking in, but ending up in the "deferred" tab and none of em ends up in my mailbox. Any pointers to what I can have done wrong?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by osiris View Post
    Any pointers to what I can have done wrong?
    You've already answered your own question, it's the fact you have no DNS A or MX records pointing to your server. If you are behind a NAT router then you'll need a Split DNS set-up.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    "Now, since all services are running and I can successfully log on to webmail I now change the dns settings for my domain so that mail.mydomain.com points to my IP". And mails are ticking so obviously the MX record where set, but figured out the error, yes I am behind NAT so I had to open up port 7075 I think it was, then everything worked fine, saw from logs lots of connection refused for that port..

    Anyhow, things works but no stats shows up in stats monitor, and doesnt seem like the antispam works either as mails where I repeatly mention "******" etc goes straight trough, any way to really test each functionality of the server? Specifically antivirus and antispam solution, just to make 100% sure its running ok and all is good..

    Feb 2 14:14:18 mail amavis[6714]: No $dspam, not using it
    Feb 2 14:16:03 mail zimbramon[7501]: 7501:info: 2008-02-02 14:16:01, STATUS: mail.itechies.info: antispam: Running

    Things like that makes me worried

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    It will take about 24hrs for the statistics to populate. DSPAM isn't enabled in current versions of Zimbra but Spamassassin etc. is and that's what does the anti-spam filtering.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    Default Just to ignore?

    Says in the end its done, but I guess the mailbox for spam user was supposed to grow with the added e-mails? or are they learned and then directly deleted?

    zimbra@mail:~$ zmtrainsa
    20080202144939 Starting spam/ham extraction from system accounts.
    [] ERROR: java.security.cert.CertificateNotYetValidException : NotBefore: Sun Feb 03 01:02:53 CET 2008
    Exception in thread "main" com.zimbra.common.service.ServiceException: system failure: admin auth failed url=https://mail.itechies.info:7071/service/admin/soap/
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:183)
    at com.zimbra.cs.util.SpamExtract.getAdminAuthToken(S pamExtract.java:434)
    at com.zimbra.cs.util.SpamExtract.main(SpamExtract.ja va:187)
    Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: Untrusted Server Certificate Chain
    at com.sun.net.ssl.internal.ssl.Alerts.getSSLExceptio n(Alerts.java:174)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.fatal(S SLSocketImpl.java:1591)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:187)
    at com.sun.net.ssl.internal.ssl.Handshaker.fatalSE(Ha ndshaker.java:181)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:975)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.proc essMessage(ClientHandshaker.java:123)
    at com.sun.net.ssl.internal.ssl.Handshaker.processLoo p(Handshaker.java:516)
    at com.sun.net.ssl.internal.ssl.Handshaker.process_re cord(Handshaker.java:454)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:884)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.perform InitialHandshake(SSLSocketImpl.java:1096)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRe cord(SSLSocketImpl.java:623)
    at com.sun.net.ssl.internal.ssl.AppOutputStream.write (AppOutputStream.java:59)
    at java.io.BufferedOutputStream.flushBuffer(BufferedO utputStream.java:65)
    at java.io.BufferedOutputStream.flush(BufferedOutputS tream.java:123)
    at org.apache.commons.httpclient.methods.StringReques tEntity.writeRequest(StringRequestEntity.java:150)
    at org.apache.commons.httpclient.methods.EntityEnclos ingMethod.writeRequestBody(EntityEnclosingMethod.j ava:495)
    at org.apache.commons.httpclient.HttpMethodBase.write Request(HttpMethodBase.java:1973)
    at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:993)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:397)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:170)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:396)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:324)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:234)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:295)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:282)
    at com.zimbra.cs.util.SpamExtract.getAdminAuthToken(S pamExtract.java:429)
    ... 1 more
    Caused by: java.security.cert.CertificateException: Untrusted Server Certificate Chain
    at com.sun.net.ssl.X509TrustManagerJavaxWrapper.check ServerTrusted(SSLSecurity.java:600)
    at com.sun.net.ssl.internal.ssl.ClientHandshaker.serv erCertificate(ClientHandshaker.java:967)
    ... 22 more

    -----

    20080202144942 Finished extracting spam/ham from system accounts.
    20080202144942 Starting spamassassin training.
    netset: cannot include 127.0.0.0/8 as it has already been included
    Learned tokens from 0 message(s) (0 message(s) examined)
    netset: cannot include 127.0.0.0/8 as it has already been included
    Learned tokens from 0 message(s) (0 message(s) examined)
    netset: cannot include 127.0.0.0/8 as it has already been included
    20080202144945 Finished spamassassin training.
    Last edited by osiris; 02-02-2008 at 06:04 AM.

  6. #6
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    The error pretty much says that you should check your certificates...
    Is this a commercial cert? "CertificateNotYetValidException : NotBefore: Sun Feb 03 01:02:53 CET 2008"

  7. #7
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    Its the ones generated by the installer

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