Results 1 to 5 of 5

Thread: Zimbra Webmail "Help" is not working .. ?

  1. #1
    Join Date
    Aug 2006
    Posts
    10
    Rep Power
    9

    Default Zimbra Webmail "Help" is not working .. ?

    Hi,

    this seems an odd problem, we installed zimbra 5 (open source version) on Ubuntu 6.06 server lts. All is working fine except for the "help" link on the web client.

    Now the help works in IE 7 but not in FF2 or Safari. The web mail works fine in both.
    Is there any specific setting that needs to be enabled for it?
    I presume its something to do with the Java script?

    thanks,

    oliver.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    How about pop-up or script blockers, do you have any in FF or Safari. FWIW, both browsers have the help button working for me.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Aug 2006
    Posts
    10
    Rep Power
    9

    Default

    very odd .. now FF crashed when I loaded the help page. .. after loading FF again it works!?

    But I still have users where it doenst work.
    Popup is aloud as the page loads up just on the lhs you can click on the links just doens't load.

    I think it might be some FF js quirk .. will see if a restart will get it to work on the other machines.

    o

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    It's quite likely to be a browser problem, do you have 'mouse gestures' install by any chance? I've seen that cause a few problems. I'd suggest disabling all the add-ons and clear the browser cache, restart FF and see if you can establish one is causing the problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    Join Date
    Aug 2006
    Posts
    10
    Rep Power
    9

    Default

    yes, .. that must have been it. This machine has a bunch of plugins running in FF (no mouse gestures thou). Must have been some browser issue. works now for my client as well .. magic fix

    thanks for the help!

    o

Similar Threads

  1. zmperditionctl start asking for password
    By k7sle in forum Administrators
    Replies: 32
    Last Post: 02-20-2008, 10:13 AM
  2. [SOLVED] Clamav problem ? What's happening ?
    By aNt1X in forum Installation
    Replies: 23
    Last Post: 02-14-2008, 04:43 AM
  3. [SOLVED] Error Installing Zimbra on RHEL 5
    By harris7139 in forum Installation
    Replies: 10
    Last Post: 09-25-2007, 11:39 AM
  4. svn version still won't start
    By kinaole in forum Developers
    Replies: 0
    Last Post: 10-04-2006, 06:47 AM
  5. Zimbra server crashed
    By goetzi in forum Administrators
    Replies: 6
    Last Post: 03-25-2006, 12:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •