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Thread: [SOLVED] Error on login

  1. #1
    Join Date
    Dec 2007
    Location
    Chiang Mai, Thailand
    Posts
    29
    Rep Power
    7

    Default [SOLVED] Error on login

    I installed some zimlets and now nobody can login to our zimbra. I uninstalled all the zimlets and restarted. It still says:

    A network service error has occurred
    msg - system failure: java.lang.NullPointerException
    code - service.FAILURE
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Receiver


    I looked in mailbox.log and I see the following trace:

    2008-02-28 13:35:06,289 WARN [http-80-Processor98] [name=mrbass@cmhmail.com;ip=58.136.157.31;ua=Zimbra WebClient - FF2.0 (Linux)/4.5.10_GA_1575.UBUNTU6;] SoapEngine - handler exception
    java.lang.NullPointerException
    at com.zimbra.cs.im.IMPersona.init(IMPersona.java:89)
    at com.zimbra.cs.im.IMRouter.findPersona(IMRouter.jav a:100)
    at com.zimbra.cs.session.Session.(Session.java:68)
    at com.zimbra.cs.session.SoapSession.(SoapSession.java:66)
    at com.zimbra.cs.session.SessionCache.getNewSession(S essionCache.java:76)
    at com.zimbra.soap.ZimbraSoapContext.getSession(Zimbr aSoapContext.java:440)
    at com.zimbra.soap.DocumentHandler.getSession(Documen tHandler.java:189)
    at com.zimbra.soap.DocumentHandler.getSession(Documen tHandler.java:172)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:259)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:619)

    Can anybody help me? I need to get this running asap

  2. #2
    Join Date
    Dec 2007
    Location
    Chiang Mai, Thailand
    Posts
    29
    Rep Power
    7

    Default

    Please ignore this fixed now, It was a problem with instant messanger.

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