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Thread: Using Zimbra with an exchange server problem

  1. #1
    Join Date
    Mar 2008
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    Default Using Zimbra with an exchange server problem

    I am brand new to Zimbra and very new to exchange administration.
    I have a functional exchange server which delivers mail to my Zimbra desktop client fine but I cannot send mail. The log says:

    2008-03-07 12:12:49,469 INFO [btpool0-51] [name=user@domain.com;mid=2;ip=127.0.0.1;ua=ZimbraWebClient - [unknown] (Win)/0.0;] offline - SMTP send failure: Fwd: Message Title

    I am certain that it is the account setup in Zimbra for outgoing mail.
    I don't know how to find the correct servername and port because I have tried every combination of what I can see on my exchange server.

    like:

    MX1.DOMAIN.COM ports 25, 143 and 993
    SMTP.DOMAIN.COM ports 25, 143 and 993

    Where DOMAIN is our real domain name.

    What am I missing?

    Jeff

  2. #2
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
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    Default

    Hi, and welcome to the Zimbra forums!

    Are you connecting via pop3 or IMAP? Do you have TLS turned on? TLS is encryption for pop3/imap. If you have it on, you have to be sure to tell Zimbra Desktop.

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