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Thread: Certs on 5.0.4 using the web admin interface

  1. #1
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    Default Certs on 5.0.4 using the web admin interface

    I get this error while trying to install a cert using the web interface:

    Your certificate was not installed due to the error : system failure: IOException while handling uploaded certificate Message: Your certificate was not installed due to the error : system failure: IOException while handling uploaded certificate Error code: ZaCertWizard.prototype.installCallback Method: AjxException.UNKNOWN_ERROR Details:system failure: IOException while handling uploaded certificate

    Thoughts?

  2. #2
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    With some playing I now get the following error:

    Your certificate was not installed due to the error : system failure: XXXXX ERROR: Invalid Certificate Chain: Message: Your certificate was not installed due to the error : system failure: XXXXX ERROR: Invalid Certificate Chain: Error code: ZaCertWizard.prototype.installCallback Method: AjxException.UNKNOWN_ERROR Details:system failure: XXXXX ERROR: Invalid Certificate Chain:

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Is this a commercial certificate? If it is search the forums for the term 'Invalid Certificate Chain' and/or check this wiki article. If it's a self signed certificate check this article.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
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    commercial from GeoTrust.

  5. #5
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    I'm back to the orginal error I had. I can't seem to find any docs for 5.0.x on installing certs. Is this a bug with the admin web interface?

  6. #6
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    Quote Originally Posted by drhughes View Post
    I'm back to the orginal error I had. I can't seem to find any docs for 5.0.x on installing certs. Is this a bug with the admin web interface?
    I updated this page

    with the self-signed procedure for 5.x. The commands are a bit different, but the principle if the same. So for a commercial certificate you should follow the steps of the 4.5 wiki with the commands above. I don't have time until the weekend for more details, but it is not too hard, you should be able to do it :-)

    Carlos

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