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Thread: GA SuSE10 installation failed on bad rpm

  1. #1
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    Default GA SuSE10 installation failed on bad rpm

    I have downloaded twice the complete sourceforge package to make sure
    but installation fails with:

    Code:
    Installing packages
       zimbra-core......zimbra-core-3.0.0_GA_156.SuSE10-20060206105821.i386.rpm...FAILED
    ###ERROR###
    
    zimbra-core-3.0.0_GA_156.SuSE10-20060206105821.i386.rpm installation failed
    Installation cancelled
    Worse is that the second try ruined my /opt/zimbra (by removing it),
    so lost all my emails but I should have made a backup, my own fault
    regards

    Hans

  2. #2
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    Default

    What does /tmp/install.log or /tmp/zmsetup.log have to say?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
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    Default usermod: Account `zimbra' is currently in use

    It says:

    Code:
    Preparing packages for installation...
    usermod: Account `zimbra' is currently in use.
    error: %pre(zimbra-core-3.0.0_GA_156.SuSE10-20060206105821) scriptlet failed, exit status 15
    error:   install: %pre scriptlet failed (2), skipping zimbra-core-3.0.0_GA_156.SuSE10-20060206105821
    After logging out on the other SSH session it worked...

    With some more elaboration on the error on the prompt (and not in the log)
    I would have saved my emails...
    regards

    Hans

  4. #4
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    Default user zimbra in use

    never seen that before, but I imagine that shutting down all processes owned by the zimbra user and logging out all zimbra shells should fix it.

  5. #5
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    Unhappy Indeed, that's why I logged into the account:

    Quote Originally Posted by marcmac
    but I imagine that shutting down all processes owned by the zimbra
    Indeed, that's why I logged into the account: to shutdown with zmcontrol

    I would like to suggest to provide a error message pointing to the root cause (user Zimbra in use).
    Now I started the installer twice and messed all up
    (again this is my mistake: I forgot to backup /opt/zimbra)
    regards

    Hans

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