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Thread: Help! Problem after moving to 64bit

  1. #1
    Join Date
    Dec 2007
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    Default Help! Problem after moving to 64bit

    Hi all,

    We're in the middle of migrating a Network Edition 4.5.9 server to a 64bt machine. Unfortunately, after the data's been copied over, we're having issues starting up again.

    After the start:

    zimbra@zimbra ~]$ zmcontrol status
    Host zimbra.booksurge.com
    antispam Running
    antivirus Running
    imapproxy Running
    ldap Running
    logger Stopped
    logmysql.server is not running
    mailbox Stopped
    mysql.server is not running
    tomcat is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped

    mailbox.log shows:
    2008-04-25 19:23:47,770 WARN [http-80-Processor99] [] misc - unable to lookup account for log, id: 29049db5-9db8-4c62-a987-33ef6b2aa550
    com.zimbra.common.service.ServiceException: system failure: getDirectContext
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:165)
    at com.zimbra.cs.account.ldap.LdapUtil.getDirContext( LdapUtil.java:200)
    at com.zimbra.cs.account.ldap.LdapUtil.getDirContext( LdapUtil.java:184)
    at com.zimbra.cs.account.ldap.LdapProvisioning.getAcc ountByQuery(LdapProvisioning.java:441)
    at com.zimbra.cs.account.ldap.LdapProvisioning.getAcc ountById(LdapProvisioning.java:469)
    at com.zimbra.cs.account.ldap.LdapProvisioning.getAcc ountById(LdapProvisioning.java:496)
    at com.zimbra.cs.account.ldap.LdapProvisioning.get(Ld apProvisioning.java:485)
    at com.zimbra.cs.account.Account.addAccountToLogConte xt(Account.java:119)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:123)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:619)


    (mail2 was the name of the server before the swap). Can anyone tell me where I went wrong?

  2. #2
    Join Date
    Mar 2006
    Location
    Beaucaire, France
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    Default

    How did you copy the data from one server to the other ?

    Moving to 64 bits means doing specials things to the LDAP data (not "compatible" from 32 to 64 bits).

    There are information in the wiki and a couple threads on the forum about this specific "move".

    This one as most of the links inside: http://www.zimbra.com/forums/install...ew-server.html

  3. #3
    Join Date
    Sep 2006
    Location
    477 Congress Street | Portland, ME 04101
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    Default

    Quote Originally Posted by Klug View Post
    How did you copy the data from one server to the other ?

    Moving to 64 bits means doing specials things to the LDAP data (not "compatible" from 32 to 64 bits).

    There are information in the wiki and a couple threads on the forum about this specific "move".

    This one as most of the links inside: http://www.zimbra.com/forums/install...ew-server.html
    We used this article to do this:

    Network Edition: Moving from 32-bit to 64-bit Server - Zimbra :: Wiki

    Hope that helps,
    Mark

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