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Thread: [SOLVED] zmapachectl is not running

  1. #1
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    Default [SOLVED] zmapachectl is not running

    Hi.

    Fresh install of Ubuntu Server 7.10 and Zimbra 4.5.3 (first time installing so I just followed a how to on howtoforge). I keep getting the same errors when I do 'zmcontrol status':

    Host server1.mydomain.local
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Stopped
    zmapachectl is not running

    And when I do 'zmcontrol start':

    Host server1.mydomain.local
    Starting logger...FAILED


    Starting mailbox...Done.
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting snmp...FAILED


    Starting spell...FAILED
    /opt/zimbra/httpd-2.0.54/bin/httpd: error while loading shared libraries: libdb-4.3.so: cannot open shared object file: No such file or directory


    Starting mta...Done.

    I've been searching and cannot find a solution. Anyone have any ideas?

  2. #2
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    Welcome to the forums,
    For starters, as the zimbra user what's the output of: locate libdb-4 ?
    If this is your first install ever, can I ask why you're using 4.5.3 instead of 4.5.11 or 5.0.5?

    ZCS Version: Release 4.5.3_GA_733.UBUNTU6 FOSS (on 7.10)
    Though we officially build for LTS releases (like 6.06) I assume this article (that I can't seem to find on howtoforge.com this instant) was similar to Ubuntu 7.04 & 7.10 (Feisty Fawn & Gutsy Gibbon) Install - Zimbra :: Wiki
    Last edited by mmorse; 05-05-2008 at 04:57 PM.

  3. #3
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    Hi.

    Thanks for responding and sorry it took so long for me to respond (busy work week).

    I'm using 4.5.3 because like I said I followed a how to on howtoforge.com (How To Install Zimbra Collaboration Suite (ZCS) On Ubuntu | HowtoForge - Linux Howtos and Tutorials) & I don't know of another address that contains the Zimbra files (ie: using the 'wget' command, as in 'wget http://kent.dl.sourceforge.net/sourceforge/zimbra/zcs-4.5.3_GA_733.UBUNTU6.tgz') there are only download links on the website and I'm not using a GUI on the server.

    The out put of 'locate libdb-4' is:

    /opt/zimbra/lib/libdb-4.2.a
    /opt/zimbra/sleepycat-4.2.52.4/lib/libdb-4.2.a
    /usr/lib/libdb-4.2.so
    /usr/lib/libdb-4.4.so
    /usr/lib/libdb-4.5.so

    I did use the Zimbra wiki for installing on 7.04 and 7.10 that you referenced for the fixes that should make zimbra run. Would you suggest that I download and install 6.06?

    Thanks in advance...

  4. #4
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    As it's a new box with no data, I'd suggest erasing it and installing Ubuntu 6.06LTS and then installing the latest version of ZCS5, which is currently 5.0.5.

    That will put you on a much better starting point and it'll be a lot easier to sort out any issues you may then have.

  5. #5
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    Hi.

    The output of 'locate libdb-4' is:

    /opt/zimbra/lib/libdb-4.2.a
    /opt/zimbra/sleepycat-4.2.52.4/lib/libdb-4.2.a
    /usr/lib/libdb-4.2.so
    /usr/lib/libdb-4.4.so
    /usr/lib/libdb-4.5.so

    I am using 4.5.3 because I was pretty much following the how to on howtoforge (How To Install Zimbra Collaboration Suite (ZCS) On Ubuntu | HowtoForge - Linux Howtos and Tutorials) and it uses the 'wget' command to download the files and being new to linux I wasn't sure how to go about finding and downloading the newest version (using 'wget').

    Thanks in advance...

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    You would be far better uninstalling your current version (use './install.sh -u' to remove everything) and downloading the most recent version of Zimbra and following this guide for Ubuntu.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    OK, downloaded and installed Ubuntu 6.06 and installing Zimbra 5.0.5 now. I'll check back when that is complete (prob sometime tomorrow as this is all going on @ work).

    Sorry for the double reply. I didn't realize that it would take a few minutes for my posts to show up.

    Thanks again.

  8. #8
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    OK. Have Ubuntu 6.06 installed with Zimbra 5.0.5. After install I rebooted the server, waited about 10 minutes. Now when I do 'zmcontrol status' I get this:

    Host server1.mydomain.local
    antispam Running
    antivirus Running
    ldap Running
    mailbox Stopped
    mysql.server is not running
    mta Running
    snmp Running
    spell Running
    stats Stopped

    And when I do 'zmcontrol start':

    Host server1.mydomain.local
    Starting mailbox...Done.
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting snmp...FAILED


    Starting spell...Done.
    Starting mta...Done.
    Starting stats...Done.

  9. #9
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    Please check your Log Files - Zimbra :: Wiki for any error messages and post them here.

  10. #10
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    OK, here are the errors in my logs. This is all I could find. Sorry if I post T-M-I...

    ***/opt/zimbra/log/mailbox.log***

    2008-05-08 08:48:26,548 INFO [main] [] system - Setting mysql connector property: maxActive=100
    2008-05-08 08:48:26,550 INFO [main] [] system - Setting mysql connector property: maxActive=100
    2008-05-08 08:48:31,547 FATAL [main] [] system - Config initialization failed
    com.zimbra.common.service.ServiceException: system failure: getting database connection
    ExceptionId:main:1210250911542:8163c4d1f1113c0a
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.db.DbPool.getConnection(DbPool.java: 231)
    at com.zimbra.cs.util.Config.init(Config.java:62)
    at com.zimbra.cs.util.Config.initConfig(Config.java:8 9)
    at com.zimbra.cs.util.Config.getString(Config.java:10 1)
    at com.zimbra.cs.db.Versions.checkDBVersion(Versions. java:77)
    at com.zimbra.cs.db.Versions.checkVersions(Versions.j ava:73)
    at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:115)
    at com.zimbra.soap.SoapServlet.init(SoapServlet.java: 114)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:256)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:612)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1222)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:501)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:449)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:161)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.jetty.Server.doStart(Server.java:217)
    at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServ er.java:100)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)
    Caused by: com.mysql.jdbc.exceptions.MySQLNonTransientConnect ionException: Server connection failure during transaction. Due to underlying exception: 'java.net.SocketException: $

    ** BEGIN NESTED EXCEPTION **

    java.net.SocketException
    MESSAGE: java.net.ConnectException: Connection refused

    STACKTRACE:

    java.net.SocketException: java.net.ConnectException: Connection refused
    at com.mysql.jdbc.StandardSocketFactory.connect(Stand ardSocketFactory.java:156)
    at com.mysql.jdbc.MysqlIO.(MysqlIO.java:276)
    at com.mysql.jdbc.Connection.createNewIO(Connection.j ava:2769)
    at com.mysql.jdbc.Connection.(Connection.java:1531)
    at com.mysql.jdbc.NonRegisteringDriver.connect(NonReg isteringDriver.java:266)
    at java.sql.DriverManager.getConnection(DriverManager .java:582)
    at java.sql.DriverManager.getConnection(DriverManager .java:154)
    at org.apache.commons.dbcp.DriverManagerConnectionFac tory.createConnection(DriverManagerConnectionFacto ry.java:97)
    at org.apache.commons.dbcp.PoolableConnectionFactory. makeObject(PoolableConnectionFactory.java:300)
    at org.apache.commons.pool.impl.GenericObjectPool.bor rowObject(GenericObjectPool.java:816)
    at org.apache.commons.dbcp.PoolingDataSource.getConne ction(PoolingDataSource.java:140)
    at com.zimbra.cs.db.DbPool.getConnection(DbPool.java: 222)
    at com.zimbra.cs.util.Config.init(Config.java:62)
    at com.zimbra.cs.util.Config.initConfig(Config.java:8 9)
    at com.zimbra.cs.util.Config.getString(Config.java:10 1)
    at com.zimbra.cs.db.Versions.checkDBVersion(Versions. java:77)
    at com.zimbra.cs.db.Versions.checkVersions(Versions.j ava:73)
    at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:115)
    at com.zimbra.soap.SoapServlet.init(SoapServlet.java: 114)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:256)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:612)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1222)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:501)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:449)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:161)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerWrapper.doStart(H andlerWrapper.java:117)
    at org.mortbay.jetty.Server.doStart(Server.java:217)
    at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServ er.java:100)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at org.mortbay.start.Main.invokeMain(Main.java:183)
    at org.mortbay.start.Main.start(Main.java:497)
    at org.mortbay.start.Main.main(Main.java:115)

    ** END NESTED EXCEPTION **

    Attempted reconnect 3 times. Giving up.
    at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:888)
    at com.mysql.jdbc.Connection.createNewIO(Connection.j ava:2838)
    at com.mysql.jdbc.Connection.(Connection.java:1531)
    at com.mysql.jdbc.NonRegisteringDriver.connect(NonReg isteringDriver.java:266)
    at java.sql.DriverManager.getConnection(DriverManager .java:582)
    at java.sql.DriverManager.getConnection(DriverManager .java:154)
    at org.apache.commons.dbcp.DriverManagerConnectionFac tory.createConnection(DriverManagerConnectionFacto ry.java:97)
    at org.apache.commons.dbcp.PoolableConnectionFactory. makeObject(PoolableConnectionFactory.java:300)
    at org.apache.commons.pool.impl.GenericObjectPool.bor rowObject(GenericObjectPool.java:816)
    at org.apache.commons.dbcp.PoolingDataSource.getConne ction(PoolingDataSource.java:140)
    at com.zimbra.cs.db.DbPool.getConnection(DbPool.java: 222)
    ... 36 more
    2008-05-08 08:49:16,897 INFO [main] [] soap - Servlet SoapServlet starting up
    2008-05-08 08:49:17,008 INFO [main] [] soap - Adding service AccountService to SoapServlet
    2008-05-08 08:49:18,686 INFO [main] [] soap - Adding service MailService to SoapServlet
    2008-05-08 08:49:19,237 INFO [main] [] soap - Adding service IMService to SoapServlet
    2008-05-08 08:49:19,613 INFO [main] [] misc - version=5.0.5_GA_2201.UBUNTU6 release=20080417012045 builddate=20080417-0121 buildhost=build13.re.zimbra.com
    2008-05-08 08:49:19,619 INFO [main] [] misc - LANG environment is set to: C
    2008-05-08 08:49:19,619 INFO [main] [] misc - System property java.home=/opt/zimbra/jdk1.6.0_04/jre
    2008-05-08 08:49:19,620 INFO [main] [] misc - System property java.runtime.version=1.6.0_04-b12
    2008-05-08 08:49:19,620 INFO [main] [] misc - System property java.version=1.6.0_04
    2008-05-08 08:49:19,620 INFO [main] [] misc - System property java.vm.info=mixed mode
    2008-05-08 08:49:19,621 INFO [main] [] misc - System property java.vm.name=Java HotSpot(TM) Client VM
    2008-05-08 08:49:19,621 INFO [main] [] misc - System property java.vm.version=10.0-b19
    2008-05-08 08:49:19,621 INFO [main] [] misc - System property os.arch=i386
    2008-05-08 08:49:19,621 INFO [main] [] misc - System property os.name=Linux
    2008-05-08 08:49:19,622 INFO [main] [] misc - System property os.version=2.6.15-51-server
    2008-05-08 08:49:19,622 INFO [main] [] misc - System property sun.arch.data.model=32
    2008-05-08 08:49:19,622 INFO [main] [] misc - System property sun.cpu.endian=little
    2008-05-08 08:49:19,622 INFO [main] [] misc - System property sun.cpu.isalist=
    2008-05-08 08:49:19,623 INFO [main] [] misc - System property sun.os.patch.level=unknown
    2008-05-08 08:49:19,749 INFO [main] [] system - Setting mysql connector property: maxActive=100
    2008-05-08 08:49:19,751 INFO [main] [] system - Setting mysql connector property: maxActive=100
    2008-05-08 08:49:24,487 FATAL [main] [] system - Config initialization failed
    com.zimbra.common.service.ServiceException: system failure: getting database connection
    ExceptionId:main:1210250964482:6d0cdf0efe07fc39
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.db.DbPool.getConnection(DbPool.java: 231)
    at com.zimbra.cs.util.Config.init(Config.java:62)
    at com.zimbra.cs.util.Config.initConfig(Config.java:8 9)
    at com.zimbra.cs.util.Config.getString(Config.java:10 1)
    at com.zimbra.cs.db.Versions.checkDBVersion(Versions. java:77)
    at com.zimbra.cs.db.Versions.checkVersions(Versions.j ava:73)
    at com.zimbra.cs.util.Zimbra.startup(Zimbra.java:115)
    at com.zimbra.soap.SoapServlet.init(SoapServlet.java: 114)
    at javax.servlet.GenericServlet.init(GenericServlet.j ava:241)
    at org.mortbay.jetty.servlet.ServletHolder.initServle t(ServletHolder.java:433)
    at org.mortbay.jetty.servlet.ServletHolder.doStart(Se rvletHolder.java:256)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.servlet.ServletHandler.initializ e(ServletHandler.java:612)
    at org.mortbay.jetty.servlet.Context.startContext(Con text.java:139)
    at org.mortbay.jetty.webapp.WebAppContext.startContex t(WebAppContext.java:1222)
    at org.mortbay.jetty.handler.ContextHandler.doStart(C ontextHandler.java:501)
    at org.mortbay.jetty.webapp.WebAppContext.doStart(Web AppContext.java:449)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    at org.mortbay.jetty.handler.HandlerCollection.doStar t(HandlerCollection.java:147)
    at org.mortbay.jetty.handler.ContextHandlerCollection .doStart(ContextHandlerCollection.java:161)
    at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
    ***/opt/zimbra/log/freshclam.log***

    Received signal: wake up
    ClamAV update process started at Thu May 8 00:56:21 2008
    WARNING: Your ClamAV installation is OUTDATED!
    WARNING: Local version: 0.92.1 Recommended version: 0.93
    DON'T PANIC! Read Clam AntiVirus
    main.inc is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
    Downloading daily-7054.cdiff [100%]
    Downloading daily-7055.cdiff [100%]
    Downloading daily-7056.cdiff [100%]
    Downloading daily-7057.cdiff [100%]
    Downloading daily-7058.cdiff [100%]
    daily.inc updated (version: 7058, sigs: 49026, f-level: 26, builder: ccordes)
    Database updated (280860 signatures) from db.us.clamav.net (IP: 138.123.96.134)
    Clamd successfully notified about the update.
    --------------------------------------
    Received signal: wake up
    ClamAV update process started at Thu May 8 02:56:22 2008
    WARNING: Your ClamAV installation is OUTDATED!
    WARNING: Local version: 0.92.1 Recommended version: 0.93
    DON'T PANIC! Read Clam AntiVirus
    main.inc is up to date (version: 46, sigs: 231834, f-level: 26, builder: sven)
    Downloading daily-7059.cdiff [100%]
    Downloading daily-7060.cdiff [100%]
    daily.inc updated (version: 7060, sigs: 49394, f-level: 26, builder: ccordes)
    Database updated (281228 signatures) from db.us.clamav.net (IP: 64.186.240.114)
    Clamd successfully notified about the update.
    (cont...)

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