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Thread: Seeming variety of problems on suse-9.1

  1. #1
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    Unhappy Seeming variety of problems on suse-9.1

    Hello all. Let me start by congratulating the Zimbra dudes on what looks to be a lovely product...

    If only I could get it to work. (Please bear in mind that I am a linux amateur)

    I have a P4 3Ghz box with 2Gb RAM 40Gb HDD. I have installed suse-9.1 on it. I have tried default install and failsafe. I tried to install zcs-3.0.0_GA_156.SuSEES9.tgz and it gave me a couple of errors for missing fetchmail and curl(?). Downloaded rpm's for those and installed them. Tried the zimbra install again and all seemed ok apart from it saying that there was no MX record for the domain and that I should change it. I guess this is because (for some reason) zimbra uses suse's host+domain name as a default domain name (in my case: mail.yellodot.co.za). So I changed the domain to yellodot.co.za and the install complete's quite happily (bar setting the admin password).

    Onto the problems... First of all I had major problems getting into the admin console. Searched the forum tried a few things, reinstalled zimbra and suse a few times. Eventually (this morning) I managed to get into the admin console where I found that MTA was stopped. Searched the forums again tried a few more things. Nothing seemed to work. All I could find was that postfix was complaining about not being able to load shared ldap libraries. Ended up trying to reinstal zimbra again and no change. I have disabled native postfix and there's no sendmail, no native sql, changed hosts as specified. Really banging my head on the wall here!

    Code:
    zimbra@mail:~> zmcontrol status
    Host mail.yellodot.co.za
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Stopped
            snmp                    Running
            spell                   Running
    Code:
    zimbra@mail:~> zmmtactl status
    zimbra@mail:~>
    Code:
    zimbra@mail:~> zmmtactl reload
    Usage: /opt/zimbra/bin/zmmtaconfigctl start|stop|kill|restart|status
    /opt/zimbra/postfix-2.2.5/sbin/postsuper: error while loading shared libraries: libldap-2.2.so.7: cannot open shared object file: No such file or directory
    /opt/zimbra/postfix-2.2.5/sbin/postalias: error while loading shared libraries: libldap-2.2.so.7: cannot open shared object file: No such file or directory
    /opt/zimbra/postfix-2.2.5/sbin/postfix: error while loading shared libraries: libldap-2.2.so.7: cannot open shared object file: No such file or directory
    Usage: /opt/zimbra/bin/zmsaslauthdctl start|stop|kill|restart|status
    zimbra@mail:~>
    Attached all info I thought might be useful. Please let me know if you need something else. Any help/constructive criticism greatly appreciated.
    Attached Files Attached Files

  2. #2
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    What's in /etc/ld.so.conf (or /etc/ld.so.conf.d, if it exists)?

    Is /opt/zimbra/openldap/lib listed?

    ldd /opt/zimbra/postfix/libexec/master - is it finding our ldap lib?

    If not - update /etc/ld.so.conf adding:
    /opt/zimbra/lib
    /opt/zimbra/sleepycat/lib
    /opt/zimbra/openldap/lib
    /opt/zimbra/cyrus-sasl/lib

    then run ldconfig (as root).

  3. #3
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    Thanks for the response MarcMac

    Wasn't there.

    Added it, ran ldd, checked again and it is now finding it.

    AND mta now showed active in the admin console.

    Decided I'd reboot just to make sure all was hunky-dory but when the server came back up, can't get admin console, can't connect to admin mailbox (pop3), logging into admin mailbox via web gives login screen but on login I get
    A network error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Administrator
    Not really sure where to look first for the problem?

    [EDIT]Now that's weird. What do you make of this:
    Code:
    mail:/opt/zimbra/log # su - zimbra
    zimbra@mail:~> zmcontrol status
    Cannot determine services - exitingzimbra@mail:~> zmcontrol start
    Host mail.yellodot.co.za
            Starting ldap...Done.
            Starting antispam...Done.
            Starting antivirus...Done.
            Starting logger...Done.
            Starting mailbox...Done.
            Starting mta...Done.
            Starting snmp...Done.
            Starting spell...Done.
    zimbra@mail:~> zmcontrol status
    Host mail.yellodot.co.za
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
    zimbra@mail:~>
    [/EDIT]
    I guess that means something's choking at boot time?
    Last edited by Crexis; 02-23-2006 at 07:52 AM.

  4. #4
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    su - zimbra
    zmcontrol status

    If you get just the hostname back, or "cannot determine services"

    zmlocalconfig -s | grep ldap
    zmhostname

  5. #5
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    Default Oops!

    Sorry, guess I jumped the gun with my edit there.

    Should I do another reboot and see if i falls over again and then try what you said? (marcmac)

  6. #6
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    no, just find out what is and isn't running.

  7. #7
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    Is there a good way to do that or should I try sifting through log files? If it's log files which would be the best one to look at?

  8. #8
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    Read my post and type in the commands I gave you. Then post the output.

  9. #9
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    Quote Originally Posted by marcmac
    Read my post and type in the commands I gave you. Then post the output.
    Ok...

    After a reboot this is the response I get to your commands:
    Code:
    mail:~ # su - zimbra
    zimbra@mail:~> zmcontrol status
    Cannot determine services - exitingzimbra@mail:~>
    
    zimbra@mail:~> zmlocalconfig -s | grep ldap
    ldap_connect_pool_debug = false
    ldap_connect_pool_initsize = 1
    ldap_connect_pool_maxsize = 25
    ldap_connect_pool_prefsize = 0
    ldap_connect_pool_timeout = 120000
    ldap_connect_timeout = 10000
    ldap_host =
    ldap_is_master = true
    ldap_master_url = ldap://mail.yellodot.co.za:389
    ldap_port =
    ldap_root_password = mPkMlY9MhF
    ldap_url = ldap://mail.yellodot.co.za
    zimbra_ldap_password = mPkMlY9MhF
    zimbra_ldap_userdn = uid=zimbra,cn=admins,cn=zimbra
    zimbra@mail:~>
    
    zimbra@mail:~> zmhostname
    mail.yellodot.co.za
    zimbra@mail:~>
    If I then do a "zmcontrol start" I get:
    Code:
    zimbra@mail:~> zmcontrol status
    Host mail.yellodot.co.za
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
    zimbra@mail:~>
    
    zimbra@mail:~> zmlocalconfig -s | grep ldap
    ldap_connect_pool_debug = false
    ldap_connect_pool_initsize = 1
    ldap_connect_pool_maxsize = 25
    ldap_connect_pool_prefsize = 0
    ldap_connect_pool_timeout = 120000
    ldap_connect_timeout = 10000
    ldap_host =
    ldap_is_master = true
    ldap_master_url = ldap://mail.yellodot.co.za:389
    ldap_port =
    ldap_root_password = mPkMlY9MhF
    ldap_url = ldap://mail.yellodot.co.za
    zimbra_ldap_password = mPkMlY9MhF
    zimbra_ldap_userdn = uid=zimbra,cn=admins,cn=zimbra
    zimbra@mail:~>
    
    zimbra@mail:~> zmhostname
    mail.yellodot.co.za
    zimbra@mail:~>
    I may be a plonker but I don't see anything different apart from the output from the "zmcontrol status"

  10. #10
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    Looks like the system wasn't running - then you started it - and now it's running.

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