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Thread: Migration Wizard Error

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  1. #1
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    Default Migration Wizard Error

    I doing a test migration of a handful of users from Exchange 5.5.

    I'm logged into my workstation which runs Windows XP Pro SP2 and Outlook 2003.

    When I run the migration wizard, it completes with errors:

    23-02-2006 16:31:21 [1552]: Creating / starting 1 worker threads
    23-02-2006 16:31:21 [1552]: Dispatching work to worker threads
    23-02-2006 16:31:21 [3580]: Worker thread started
    23-02-2006 16:31:21 [1552]: Notifying threads to exit
    23-02-2006 16:31:21 [3580]: Waiting for work
    23-02-2006 16:31:21 [3580]: Work arrived.../ Inc."/o="MyCompany/ou=Mycompany_NT/cn=Recipients/cn=edamron edamron@mail.mycompany.com
    23-02-2006 16:31:21 [3580]: Logging on to zimbra server
    23-02-2006 16:31:21 [3580]: Opening other users store
    23-02-2006 16:31:21 [3580]: COM Exception: 8004011d
    23-02-2006 16:31:21 [3580]: Waiting for work
    23-02-2006 16:31:22 [3580]: Worker thread exiting

    I've selected several different users...but the results are the same.

    It does create an account on the Zimbra server, but no messages are migrated.

  2. #2
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    Default

    Please use the latest migration wizard and post the log snippet from it. It will contain additional debugging information that will help us identify the issue.

  3. #3
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    Default

    I'm using ZCSMigWiz-3.0.0_M3_436.exe

    Where can I find a newer tool?

  4. #4
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    Default

    Install the latest Zimbra 3.0.1, then it will be at this URL:

    https://ZIMBRA_SERVER/zimbra/downloads/index.html
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  5. #5
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    Okay...I upgraded and here's the logout output.

    24-02-2006 08:40:40 [2564]: Creating / starting 1 worker threads
    24-02-2006 08:40:40 [2564]: Dispatching work to worker threads
    24-02-2006 08:40:40 [2192]: Worker thread started
    24-02-2006 08:40:40 [2564]: Notifying threads to exit
    24-02-2006 08:40:40 [2192]: Waiting for work
    24-02-2006 08:40:40 [2192]: Work arrived.../ Inc."/o="MyCompany/ou=Mycompany_NT/cn=Recipients/cn=llewis llewis@mail.mycompany.com
    24-02-2006 08:40:40 [2192]: Logging on to zimbra server
    24-02-2006 08:40:40 [2192]: Opening other users store
    24-02-2006 08:40:40 [2192]: COM Exception: 8004011d at .\mapi\MapiUtils.cpp(81)
    24-02-2006 08:40:40 [2192]: Waiting for work
    24-02-2006 08:40:40 [2192]: Worker thread exiting

    Does this help?

  6. #6
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    An additional note...

    I've attempted to use the migration tool from two separate computers.

    Unfortunately, the results were the same.

  7. #7
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    It doesn't sound like this is the issue, but can you confirm that you aren't trying to import more that 255 mailboxes simultaneously and that there isn't something else on the machine that has 255 mailboxes open:

    http://support.microsoft.com/?kbid=260141

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