they need to add a A record to the domain dedi.acens.net for your server
; <<>> DiG 9.4.2 <<>> obertic.dedi.acens.net
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 33574
;; flags: qr aa ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;obertic.dedi.acens.net. IN A
;; AUTHORITY SECTION:
acens.net. 7200 IN SOA ns1.acens.net. hostmaster.acens.net. 2007112829 14400 3600 604800 7200
;; Query time: 319 msec
;; SERVER: 10.7.152.5#53(10.7.152.5)
;; WHEN: Thu Jun 12 10:13:10 2008
;; MSG SIZE rcvd: 91
I can change the mx record from hosting panel, and I've this dns:
obertic.com MX 10 obertic.dedi.acens.net.
obertic.com A 22.214.171.124
obertic.com NS ns3.acens.net.
obertic.com NS ns4.acens.net.
pop3.obertic.com A 126.96.36.199
smtp.obertic.com A 188.8.131.52
webmail.obertic.com A 184.108.40.206
Občrtic - Open Solutions A 220.127.116.11
I've changed the first line where third column was smtp.obertic.com, but still not receive mails
Your hosting provider needs to add your server name to their DNS for the domain dedi.acens.net so that it is resolvable externally.
Must I add a line like this:?
obertic.com A obertic.dedi.acens.net
obertic.dedi.acens.net A 18.104.22.168?
No! Your hosting provider must add it to *their* domain as they control it. I am surprised that they have not already done it.
Ok, excuse me. We always have had access via webmin to this server, and the postfix server was working fine.
I've asked for they to change the mx record, but maybe they have a lot of work today...
No No ... It is nothing to do with the MX record. They need to add a 'A' record to their DNS.
obertic.dedi.acens.net A 22.214.171.124
so obertic needs to be entered into the domain dedi.acens.net which they are authoritative for.