It has everything to do with it. If your not a VMWARE employee you have no vested interest in the company or insuring that potential customers are satisfied with technical responses to their questions. If you do somehow have a vested interest, I can't see how your responses on the forums would entice people to buy this software for being scared off what the support would be like. Like a lot of individuals I see on here that have had the same problem most of your answers are the same. I have ran through the wiki documentation several times and it never does work. I was hoping to get a response that showed more interest in actually helping me resolve the issue so I can test and make a decision on purchasing, but at this rate I can't even get proper support.
If you found my original answers to the questions you asked were unacceptable then I'm sorry about that but try providing some evidence of what your problem is and maybe you’ll get some help.from someone else, meanwhile I'll leave you to it.
BTW, these forums are not official Zimbra support and people that post here do so voluntarily and in their spare time.