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Thread: [SOLVED] Errors upgrading to 5.0.8NE

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  1. #1
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    Default [SOLVED] Errors upgrading to 5.0.8NE

    I was going to update to 5.0.8 last night, so I made a full backup, zmcontrol stop, ran install.sh. On the LDAP master (running 5.0.7NE) this is the error I received:

    Checking for prerequisites...
    NPTL...FOUND
    sudo...MISSING
    libidn...MISSING
    fetchmail...MISSING
    gmp...MISSING
    compat-libstdc++-296...MISSING
    compat-libstdc++-33...MISSING
    libtool-ltdl...MISSING
    /usr/lib/libstdc++.so.5...FOUND
    /usr/lib/libstdc++.so.6...FOUND
    /usr/lib64/libstdc++.so.5...FOUND
    /usr/lib64/libstdc++.so.6...FOUND
    /usr/lib64/libltdl.so.3...FOUND
    Prerequisite check complete.
    Checking for standard system perl...
    perl-5.8.8...Unable to find expected perl-5.8.8. Found version package perl is not installed instead.

    ###WARNING###

    The suggested version of one or more packages is not installed.
    This could cause problems with the operation of Zimbra.

    Do you wish to continue? [N]


    At that point I said No. I restarted Zimbra and held off upgrading until someone can tell me what I might have done wrong? Thanks!

  2. #2
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    Quote Originally Posted by blazeking View Post
    I was going to update to 5.0.8 last night, so I made a full backup, zmcontrol stop, ran install.sh. On the LDAP master (running 5.0.7NE) this is the error I received:

    Checking for prerequisites...
    NPTL...FOUND
    sudo...MISSING
    libidn...MISSING
    fetchmail...MISSING
    gmp...MISSING
    compat-libstdc++-296...MISSING
    compat-libstdc++-33...MISSING
    libtool-ltdl...MISSING
    /usr/lib/libstdc++.so.5...FOUND
    /usr/lib/libstdc++.so.6...FOUND
    /usr/lib64/libstdc++.so.5...FOUND
    /usr/lib64/libstdc++.so.6...FOUND
    /usr/lib64/libltdl.so.3...FOUND
    Prerequisite check complete.
    Checking for standard system perl...
    perl-5.8.8...Unable to find expected perl-5.8.8. Found version package perl is not installed instead.

    ###WARNING###

    The suggested version of one or more packages is not installed.
    This could cause problems with the operation of Zimbra.

    Do you wish to continue? [N]


    At that point I said No. I restarted Zimbra and held off upgrading until someone can tell me what I might have done wrong? Thanks!
    seems strange you would be able to install in the first place since several components are required for earlier versions as well. Are you sure you had a shell going with full path access? as root, etc? Just a thought.

  3. #3
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    Default

    Are you sure you downloaded the right version of Zimbra for the Linux distro you are running?

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    Quote Originally Posted by Bill Brock View Post
    Are you sure you downloaded the right version of Zimbra for the Linux distro you are running?
    Yes, I downloaded and attempted to install from "zcs-NETWORK-5.0.8_GA_2462.RHEL5_64.20080709155301.tgz". I also ran the installer for 5.07, same errors.

  5. #5
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    I am running this as root. I also tried the installer for 5.0.7 which I still had sitting in /root/zcs_5.0.7/, it gives me the same errors. I'm thinking maybe some automatic RedHat updates may have been installed? Although when I attempt to run the RedHat software updater within the OS to see if there are any new packages available, here's the error message that I get:

    Component: pirut
    Summary: TB008f8aa3 up2dateUtils.py:36:_getOSVersionAndRelease:RpmErro r: RPM error. The message was:
    Could not determine what version of Red Hat Linux you are running.
    If you get this error, try running

    rpm --rebuilddb



    Traceback (most recent call last):
    File "/usr/sbin/pup", line 617, in ?
    main()
    File "/usr/sbin/pup", line 609, in main
    pup = PackageUpdater(not options.autoapply, options.config)
    File "/usr/sbin/pup", line 84, in __init__
    GraphicalYumBase.__init__(self, False, config)
    File "/usr/lib/python2.4/site-packages/pirut/__init__.py", line 137, in __init__
    plugin_types=(yum.plugins.TYPE_CORE,))
    File "/usr/lib/python2.4/site-packages/yum/__init__.py", line 118, in doConfigSetup
    errorlevel=errorlevel)
    File "/usr/lib/python2.4/site-packages/yum/__init__.py", line 183, in _getConfig
    self.plugins.run('init')
    File "/usr/lib/python2.4/site-packages/yum/plugins.py", line 169, in run
    func(conduitcls(self, self.base, conf, **kwargs))
    File "/usr/lib/yum-plugins/rhnplugin.py", line 110, in init_hook
    login_info = up2dateAuth.getLoginInfo()
    File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 211, in getLoginInfo
    login()
    File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 175, in login
    maybeUpdateVersion()
    File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 45, in maybeUpdateVersion
    systemVer = up2dateUtils.getVersion()
    File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 46, in getVersion
    os_release, version, release = _getOSVersionAndRelease()
    File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 36, in _getOSVersionAndRelease
    raise up2dateErrors.RpmError(
    RpmError: RPM error. The message was:
    Could not determine what version of Red Hat Linux you are running.
    If you get this error, try running

    rpm --rebuilddb



    Local variables in innermost frame:
    cfg:
    ts:



    Great.

  6. #6
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    Wanted to update this thread as I have resolved the issue - by simply rebooting. I hadn't tried that since this system is in full production and I hadn't yet had an opportunity... Honestly I was afraid it wouldn't boot back up. Upgraded to 5.0.8 without any errors. Anyway, thank you all for your suggestions!

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