Hi! Thanks in advance for any help you give me.
I've recently started using Zimbra and will probably end up deploying it to several of my small business clients. I've installed ZCS 5 in a test environment on Ubuntu 8.04 (Hardy Heron). The software works great, but the IM portion doesn't seem to work. I've reinstalled and made sure that the IM function of the server is installed and automatically enabled.
My confusion lies in 2 areas:
1) How do you initiate a chat conversation with someone? I've tried any way I can think, but it doesn't seem to work on the other end. I could be doing it wrong, but in case I'm not here's the next area:
2) How do you install chat so that users can chat with each other within the browser?
I guess what would probably clear up a bunch of my confusion would be a user guide or manual somewhere going over the IM functon of Zimbra. I've looked and so far have been unable to find it.
The IM feature isn't necessary for deployment, but if it's there I think it should work...and it seems like a slick feature (along with the Zimlets).
Thanks again for your help!