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Thread: [SOLVED] Zimbra cant access admin console

  1. #1
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    Default [SOLVED] Zimbra cant access admin console

    I have installed Ubuntu 8.04 with the xubuntu desktop and what I believe is a successful Zimbra - bind9 - setup. The Zimbra install went good but I can not access the admin console (https://my.domain.com:7071/zimbraAdmin/). My zmcontrol status indicates "unable to determine enabled services from ldap. Any thoughts?

  2. #2
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    Default

    You have to check you /etc/hosts file and make certain it is set up correctly.

  3. #3
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    Default can not access zimbra admin console

    Sorry for this log post. My etc/hosts is as followed... I'm thinking it has something to do with Bind9, DNS settings.

    127.0.0.1 localhost.localdomain localhost
    10.5.50.102 mail.gatorzmail.com mail

    #a bunch of ip6 tables....
    --------------------------------------------------------------------
    If I run dig on my MX record from my mail server I get this reply.

    root# dig gatorzmail.com mx

    ;; QUESTION SECTION:
    ;gatorzmail.com. 604800 IN MX

    ;; ANSWER SECTION:
    gatorzmail.com. 604800 IN MX 10 mail.gatorzmail.com

    ;; AUTHORITY SECTION:
    gatorzmail.com. 604800 IN NS mail.gatorzmail.com

    ;; ADDITIONAL SECTION:
    mail.gatorzmail.com 604800 IN A 10.5.50.102
    --------------------------------------------------------

    If I run dig from another server 'not on same network' I get this.

    ;; QUESTION SECTION:
    ;gatorzmail.com. 604800 IN MX

    ;; ANSWER SECTION:
    gatorzmail.com. 604800 IN MX 10 mail.gatorzmail.com

    ;; AUTHORITY SECTION:
    gatorzmail.com. 85558 IN NS ns4.mydyndns.org.
    gatorzmail.com. 85558 IN NS ns2.mydyndns.org.
    gatorzmail.com. 85558 IN NS ns1.mydyndns.org.
    ****"and so on"*****

  4. #4
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    Please post the following
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes

  5. #5
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    Default can not access zimbra admin console

    uxbod, thanks in advance for your time.

    cat /etc/hosts
    127.0.0.1 localhost.localdomain localhost
    10.5.50.102 mail.gatorzmail.com mail
    ------------------------------------

    cat /etc/resolv.con
    search gatorzmail.com
    nameserver 10.5.50.102
    -----------------------------------

    dig gatorzmail.com any
    ;; QUESTION SECTION:
    ;gatorzmail.com. IN ANY

    ;; ANSWER SECTION:
    gatorzmail.com. 604800 IN SOA mail.gatorzmail.com.gatorzmail.com admin.gatorzmail.com 2 604800 86400 2419200 86400
    gatorzmail.com. 604800 IN NS mail.gatorzmail.com.
    gatorzmail.com. 604800 IN MX 10 mail.gatorzmail.com.
    gatorzmail.com. 604800 IN A 10.5.50.102

    ;; AUTHORITY SECTION:
    mail.gatorzmail.com. 604800 IN A 10.5.50.102
    ------------------------------------------------------

    dig gatorzmail.com mx
    **please see previous post**
    --------------------------------------------------

    host `hostname`
    mail.gatorzmail.com has address 10.5.50.102


    ;; ADDITIONAL SECTION:
    mail.gatorzmail.com 604800 IN A 10.5.50.102

  6. #6
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    Default

    Have you disabled IPtables ?

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  8. #8
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    Default can not access zimbra admin console

    That is an exellently written document and happens to be the same one I used for my setup! Do you see anything out of the norm?

    I have not disabled IP tables. Is there a quick command to do so?

  9. #9
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    Have a look in /var/log/zimbra.log /opt/zimbra/log/mailbox.log for any other error messages please.

  10. #10
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    Default can not access zimbra admin console

    My /opt/zimbra/log/startup.log states the following.

    Host localhost
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exit.

    Are there certain services that need to be turned off that may be conflicting with Zimbra?

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