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Thread: Admin console not running

  1. #1
    Join Date
    Nov 2008
    Rep Power

    Question Admin console not running

    Hi all,

    this is my netstat after my zimbra install on https along with an apache on port 80 (http).

    zimbra@HOST:~$ netstat -ta | grep LISTEN | grep -v ^tcp6
    tcp        0      0 *:7780                  *:*                     LISTEN     
    tcp        0      0 FQDN.DOMAIN.XYZ:ldap    *:*                     LISTEN     
    tcp        0      0 localhost:10024         *:*                     LISTEN     
    tcp        0      0 localhost:10025         *:*                     LISTEN     
    tcp        0      0 localhost:7306          *:*                     LISTEN     
    tcp        0      0 localhost:mysql         *:*                     LISTEN     
    tcp        0      0 localhost:7307          *:*                     LISTEN     
    tcp        0      0 *:3310                  *:*                     LISTEN     
    tcp        0      0 *:www                   *:*                     LISTEN     
    tcp        0      0 *:ssmtp                 *:*                     LISTEN     
    tcp        0      0 *:smtp                  *:*                     LISTEN
    I am missing the admin console port (7071) and in fact, not surprisingly, I can't connect to it either.

    Secondly (and I don't know if that is configurable), in the Briefcase, all links generated are "http" instead of "https", leading to errors when trying to download the files.

    This is on a server which has been installed off-site, and now been deployed. I forced local DNS resolution by adding a FQDN in the /etc/hosts along with the private IP when I installed, that line is now deactivated (thus, resolving to the correct IP).

    Other than that, I can't think of anything that I might have done differently. It worked when the server was in the private network, now the console is not started.

    BTW; you might also notice that XMPP is missing from the open ports; in fact, it is only started under tcp6. Is there a way to change that, too? We've had a Jabber service running before but I would like to use Zimbra's if possible.

    So, three things in one post, hopefully there's someone who can address these.

    Thanks in advance,


  2. #2
    Join Date
    Nov 2006
    Rep Power


    Please check /var/log/zimbra.log and /opt/zimbra/log/mailbox.log for any error messages. It would also help if we could see the following please
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes
    and what version of ZCS are you running
    su - zimbra
    zmcontrol -v
    zmcontrol status
    and please update your forums profile with the version information

  3. #3
    Join Date
    Nov 2008
    Rep Power


    Code:	localhost
    # The following lines are desirable for IPv6 capable hosts
    ::1     ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    /etc/resolv.conf is fine, as well as DNS (digs turn out ok, as well as host).

    Release 5.0.11_GA_2695.UBUNTU8 UBUNTU8 FOSS edition
    zimbra@HOST:~$ zmcontrol status
    	antispam                Running
    	antivirus               Running
    	ldap                    Running
    	logger                  Running
    	mailbox                 Running
    	mta                     Running
    	spell                   Running
    	stats                   Running
    I found a couple of these errors in /opt/zimbra/log/mailbox.log:
    2009-01-18 02:48:07,427 INFO  [pool-8-thread-4] [] im - Error creating secured outgoing session to remote server: lookup:
    org.xmlpull.v1.XmlPullParserException: could not determine namespace bound to element prefix stream (position: START_DOCUMENT seen ... @1:14) 
            at org.xmlpull.mxp1.MXParser.parseStartTag(
            at org.xmlpull.mxp1.MXParser.parseProlog(
            at org.jivesoftware.wildfire.server.OutgoingServerSession.createOutgoingSession(
            at org.jivesoftware.wildfire.server.OutgoingServerSession.authenticateDomain(
            at org.jivesoftware.wildfire.server.OutgoingSessionPromise.createSessionAndSendPacket(
            at org.jivesoftware.wildfire.server.OutgoingSessionPromise$1$
            at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(
            at java.util.concurrent.ThreadPoolExecutor$
    But that seems more something regarding the Jabber, correct? I am actually quite happy with that ... how come Zimbra is "calling home" without my knowledge? Nowhere did I configure it to connect to ""...!

    Anyway, I can't find any other significant errors in the log files. Looking at the "status" output, no "admin" service is mentioned. Is there a straight forward command that would start the service?


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