We have one user that this happens to. She enters her login credentials and it just freezes at the Zimbra splash screen. For all other users, this screen just flashes for a split second and then they are in their mailbox.
The current workaround is: if you click on "Standard Version" on this screen that its frozen on, it pushes her into her mailbox in the standard version. She can then click on "Advanced" and her mailbox loads up fine.
Anyone ever seen this ? Any ideas on how to fix it? Thanks