Page 1 of 2 12 LastLast
Results 1 to 10 of 13

Thread: Installation problem

  1. #1
    Join Date
    Jan 2009
    Posts
    19
    Rep Power
    6

    Default Installation problem

    i configured my DNS as given by the split DNS tutorial and i did nslookup of myserver.example.com and it returned my internal address,but on installation,it still told me that "DNS ERROR resolving MX for alpha.paletteng.com
    It is suggested that the domain name have an MX record configured in DNS"

    i continued and i got port conflicts with port 25, i continued and now my mta is not running after installation.


    how do i correct these errors.

  2. #2
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    25

    Default

    If you got port conflicts on 25 that I reckon you already have another MTA installed. With respect to your DNS settings please post the following
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes
    Would you please update your profile with the output from
    Code:
    su - zimbra
    zmcontrol -v
    so we know which version of ZCS you are running

  3. #3
    Join Date
    Jan 2009
    Posts
    19
    Rep Power
    6

    Default

    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    #::1 localhost6.localdomain6 localhost6
    127.0.0.1 localhost.localdomain localhost
    192.168.2.188 alpha.paletteng.com alpha


    cat /etc/resolv.conf
    search alpha.paletteng.com
    nameserver 192.168.2.188
    nameserver 192.168.2.100

    dig yourdomain mx
    ; <<>> DiG 9.3.4-P1 <<>> paletteng.com mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45581
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;paletteng.com. IN MX

    ;; ANSWER SECTION:
    paletteng.com. 86400 IN MX 10 mail.paletteng.com.

    ;; AUTHORITY SECTION:
    paletteng.com. 86400 IN NS alpha.paletteng.com.

    ;; ADDITIONAL SECTION:
    alpha.paletteng.com. 86400 IN A 192.168.2.188

    ;; Query time: 0 msec
    ;; SERVER: 192.168.2.188#53(192.168.2.188)
    ;; WHEN: Tue Feb 17 12:04:02 2009
    ;; MSG SIZE rcvd: 88

    dig paletteng.com any

    ; <<>> DiG 9.3.4-P1 <<>> paletteng.com any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 50086
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;paletteng.com. IN ANY

    ;; ANSWER SECTION:
    paletteng.com. 86400 IN MX 10 mail.paletteng.com.
    paletteng.com. 86400 IN SOA alpha.paletteng.com. dukaegbu.paletteng.com. 20090213 7200 300 604800 60
    paletteng.com. 86400 IN NS alpha.paletteng.com.

    ;; ADDITIONAL SECTION:
    alpha.paletteng.com. 86400 IN A 192.168.2.188

    ;; Query time: 1 msec
    ;; SERVER: 192.168.2.188#53(192.168.2.188)
    ;; WHEN: Tue Feb 17 12:07:11 2009
    ;; MSG SIZE rcvd: 133


    host `hostname`
    alpha.paletteng.com has address 192.168.2.188


    those are the results. what next?

  4. #4
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    25

    Default

    Your MX record is pointing at mail.paletteng.com when it should be pointing too alpha.paletteng.com. You should also update the search in /etc/resolv.conf to be paletteng.com.

  5. #5
    Join Date
    Jan 2009
    Posts
    19
    Rep Power
    6

    Default

    i have updated my MX record to alpha.paletteng.com and my /etc/resolv.conf file to
    search paletteng.com

    The VERSION of zcs installed (5.0.13_GA_2791_RHEL5_64)

    what next should i do? should i reinstall zimbra or is their any way to start my MTA that does not start because of the port 25 conflict.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    Code:
    zmcontrol stop ; zmcontrol start
    Then read the Admin Guide.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    Join Date
    Jan 2009
    Posts
    19
    Rep Power
    6

    Default

    this is my result for zmcontrol status and this was my result

    zmcontrol status
    Host alpha.paletteng.com
    antispam Running
    antivirus Running
    imapproxy Running
    ldap Running
    logger Running
    mailbox Running
    mta Stopped
    postfix is not running
    snmp Running
    spell Running
    stats Running

    i did zmcontrol start everything seems to start but when i do zmcontro status again,mta doesnt start.

  8. #8
    Join Date
    Nov 2006
    Location
    UK
    Posts
    8,017
    Rep Power
    25

    Default

    Check /var/log/zimbra.log to see why it is not running. You can also do a
    Code:
    su - zimbra
    zmcontrol stop
    netstat -an | grep 25
    to see if you already have a MTA running. You could also check for a couple of standard ones.
    Code:
    ps aux | grep sendmail
    ps aux | grep postfix
    If one of those is running you can then do
    Code:
    /etc/init.d/sendmail stop
    /etc/init.d/postfix stop
    and then try starting ZCS again.

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    Quote Originally Posted by soundmax123 View Post
    imapproxy Running
    If this is a single server installation then you should not be using the proxy, check the forums for details on how to disable it and reset the ports to their correct values.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    Join Date
    Jan 2009
    Posts
    19
    Rep Power
    6

    Default

    thanks for ur help so far

    i have installed it.i created two accounts and both can receive and send mails.

    How do i configure my global settings to be able to send and receive mails to external clients. because i cant send mails out yet and cant receive mails from outside.

Similar Threads

  1. Replies: 7
    Last Post: 01-21-2009, 12:48 AM
  2. Restarting problem after installation
    By satimis in forum Installation
    Replies: 7
    Last Post: 08-11-2008, 01:55 PM
  3. INSTALLATION PROBLEM ON Centos 4.3 x_86-64Bit.
    By jawad@cogilent.com in forum Installation
    Replies: 11
    Last Post: 07-09-2007, 09:09 AM
  4. Installation problem
    By sywong70 in forum Installation
    Replies: 5
    Last Post: 11-07-2005, 09:01 PM
  5. Installation problem
    By charlie in forum Administrators
    Replies: 1
    Last Post: 10-14-2005, 09:55 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •