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Thread: mta not working after installation

  1. #1
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    Default mta not working after installation

    After installation, mta is not working.during installation i got port 25 conflict even though I have taken all precautions to disable other services from running on port 25.what might be the problem??
    Last edited by duplicate09; 02-18-2009 at 06:56 AM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by duplicate09 View Post
    After installation, mta is not working.during installation i got port 25 conflict even though I have taken all precautions to disable other services from running on port 25.what might be the problem??
    The problem is you have another MTA running on port25, did you actually check to see what's running on port 25 or reboot the system?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    yah, I verified port 25 nothing is running.I tried to send messages btw different users but its showing "network service" error(might be bcz of mta failure).whats to do??

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    What does the following show:

    Code:
    zmcontrol status
    Have a look in the log files and see what the errors are.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    1) This is port 25 status

    # nmap -p25 192.168.4.209

    Starting Nmap 4.11 ( Nmap - Free Security Scanner For Network Exploration & Security Audits. ) at 2009-02-19 11:01 EST
    Interesting ports on zimbra.emailcs.com (192.168.4.209):
    PORT STATE SERVICE
    25/tcp closed smtp


    2)

    # zmcontrol status

    Host zimbra.emailcs.com
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Stopped
    postfix is not running
    snmp Running
    spell Running
    stats Running

    3)This is the recent log found in /var/log/zimbra.log

    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: antispam: Running
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: antivirus: Running
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: ldap: Running
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: logger: Running
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: mailbox: Running
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: mta: Stopped
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: snmp: Running
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: spell: Running
    Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: stats: Running
    Feb 19 11:56:13 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
    Feb 19 11:56:13 www zmmailboxdmgr[5223]: status requested
    Feb 19 11:56:13 www zmmailboxdmgr[5223]: status OK
    Feb 19 11:56:14 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmtastatus
    Feb 19 11:56:14 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
    Feb 19 11:56:14 www zmmailboxdmgr[5284]: status requested
    Feb 19 11:56:14 www zmmailboxdmgr[5284]: status OK
    Feb 19 16:56:30 www postfix/postqueue[5327]: fatal: Queue report unavailable - mail system is down
    Feb 19 16:57:00 www postfix/postqueue[5400]: fatal: Queue report unavailable - mail system is down
    Feb 19 11:57:22 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
    Feb 19 11:57:22 www zmmailboxdmgr[5658]: status requested
    Feb 19 11:57:22 www zmmailboxdmgr[5658]: status OK
    Feb 19 11:57:22 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmtastatus
    Feb 19 11:57:22 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
    Feb 19 11:57:22 www zmmailboxdmgr[5715]: status requested
    Feb 19 11:57:22 www zmmailboxdmgr[5715]: status OK
    Feb 19 16:57:30 www postfix/postqueue[5754]: fatal: Queue report unavailable - mail system is down
    Feb 19 16:58:00 www postfix/postqueue[5768]: fatal: Queue report unavailable - mail system is down
    Feb 19 11:58:03 www sudo: zimbra : TTY=unknown ; PWD=/opt/zimbra ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
    Feb 19 11:58:03 www zmmailboxdmgr[5918]: status requested
    Feb 19 11:58:03 www zmmailboxdmgr[5918]: status OK
    Feb 19 11:58:03 www sudo: zimbra : TTY=unknown ; PWD=/opt/zimbra ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmtastatus
    Last edited by duplicate09; 02-18-2009 at 11:36 PM.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    That tells me nothing other than the mail system is down. Restart Zimbra with

    Code:
    zmcontrol stop ; zmcontrol start
    and see what errors you get when Zimbra tries to start.

    Please update your forum profile with the output of:

    Code:
    zmcontrol -v
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    seems No errors while starting!!

    #zmcontrol start
    Host zimbra.emailcs.com
    Starting ldap...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting snmp...Done.
    Starting spell...Done.
    Starting mta...Done.
    Starting stats...Done.

    During installation I got this error "DNS ERROR resolving MX for zimbra.emailcs.com It is suggested that the domain name have an MX record configured in DNS"

    i continued and i got port conflicts with port 25, i continued and now my mta is not running after installation.


    Iam installing on open suse 10.2

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Do you actually have correct DNS A & MX records plus a valid /etc/hosts file? Check the Split DNS article and the Product Documentation for installation requirements.

    I'd also suggest you install on a different distribution as there will be no further builds of Zimbra for openSUSE after the 5.x series.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
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    mta is running now .
    But while sending mails from one account its shows "message sent" but actually the other user is not receiving any thing.
    what might be the problem??

  10. #10
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    Check /var/log/zimbra.log to see why the email has not been delivered.

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