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Thread: Cannot determine services - exiting

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  1. #1
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    Default Cannot determine services - exiting

    I've been trying to check the zmcontrol status command and all I get is Cannot determine services - exiting

    Any reason why?



    Thanks

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Yes, they're probably not running. Is this a new install? Is it on RHEL? Is there anything in the logs to indicate a problem?
    Last edited by phoenix; 04-24-2006 at 11:18 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I installed it and got that message so I thought I would re install and still got the mesage

    So no luck so far

  4. #4
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    Fedora core 4

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    The other question was, is there anything in the logs? Have a look in /tmp/install.log.* and /tmp/zmsetup.log.* and see if there's any errors or problems.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
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    -------------------------------------


    This is the zmsetup log


    ** Creating CA private key

    Generating a 1024 bit RSA private key
    ...........++++++
    ............................++++++
    unable to write 'random state'
    writing new private key to '/opt/zimbra/ssl/ssl/ca/ca.key'
    -----
    ** Creating CA cert

    Signature ok
    subject=/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/CN=mailhost.xyz.com
    Getting Private key
    unable to write 'random state'
    ** Importing CA

    Certificate was added to keystore
    ** Creating keystore

    ** Creating server cert request

    Generating a 1024 bit RSA private key
    ....................++++++
    ...++++++
    unable to write 'random state'
    writing new private key to '/opt/zimbra/ssl/ssl/server/server.key'
    -----
    ** Signing cert request

    Using configuration from /opt/zimbra/ssl/ssl/zmssl.cnf
    Check that the request matches the signature
    Signature ok
    Certificate Details:
    Serial Number: 2 (0x2)
    Validity
    Not Before: Apr 23 23:30:19 2006 GMT
    Not After : Apr 23 23:30:19 2007 GMT
    Subject:
    countryName = US
    stateOrProvinceName = N/A
    organizationName = Zimbra Collaboration Suite
    commonName = mailhost.xyz.com
    X509v3 extensions:
    X509v3 Basic Constraints:
    CA:FALSE
    Netscape Comment:
    OpenSSL Generated Certificate
    X509v3 Subject Key Identifier:
    82:6F9:86:21:18:16:E4:BF:34:24:28:15:0C:F3:C4:FC:E8:57: 17
    X509v3 Authority Key Identifier:
    DirName:/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/CN=mailhost.xyz.com
    serial:C9:76:EB:7A:30:0F:75:6A

    Certificate is to be certified until Apr 23 23:30:19 2007 GMT (365 days)

    Write out database with 1 new entries
    Data Base Updated
    unable to write 'random state'
    Signature ok
    subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=mailhost.xyz.com
    Getting CA Private Key
    unable to write 'random state'
    Started slapd: pid 4860
    adding new entry "cn=zimbra"

    adding new entry "cn=admins,cn=zimbra"

    adding new entry "uid=zimbra,cn=admins,cn=zimbra"

    adding new entry "cn=config,cn=zimbra"

    adding new entry "cn=zimlets,cn=zimbra"

    adding new entry "cn=cos,cn=zimbra"

    adding new entry "cn=default,cn=cos,cn=zimbra"

    adding new entry "cn=servers,cn=zimbra"

    adding new entry "cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-12.00) International Date Line West,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-11.00) Midway Island / Samoa,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-10.00) Hawaii,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-09.00) Alaska,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-08.00) Pacific Time (US & Canada) / Tijuana,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-07.00) Arizona,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-07.00) Chihuahua / La Paz / Mazatlan,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-07.00) Mountain Time (US & Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Central America,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Central Time (US & Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Guadalajara / Mexico City / Monterrey,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Saskatchewan,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-05.00) Bogota / Lima / Quito,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-05.00) Eastern Time (US & Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-05.00) Indiana (East),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-04.00) Atlantic Time (Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-04.00) Caracas / La Paz,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-04.00) Santiago,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.30) Newfoundland,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.00) Brasilia,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.00) Buenos Aires / Georgetown,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.00) Greenland,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-02.00) Mid-Atlantic,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-01.00) Azores,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-01.00) Cape Verde Is.,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT) Casablanca / Monrovia,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT) Greenwich Mean Time - Dublin / Edinburgh / Lisbon / London,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vienna,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Belgrade / Bratislava / Budapest / Ljubljana / Prague,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Brussels / Copenhagen / Madrid / Paris,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Sarajevo / Skopje / Warsaw / Zagreb,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) West Central Africa,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Athens / Beirut / Istanbul / Minsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Bucharest,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Cairo,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Harare / Pretoria,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Helsinki / Kyiv / Riga / Sofia / Tallinn / Vilnius,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Jerusalem,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Baghdad,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Kuwait / Riyadh,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Moscow / St. Petersburg / Volgograd,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Nairobi,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.30) Tehran,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+04.00) Abu Dhabi / Muscat,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+04.00) Baku / Tbilisi / Yerevan,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+04.30) Kabul,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.00) Ekaterinburg,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.00) Islamabad / Karachi / Tashkent,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.30) Chennai / Kolkata / Mumbai / New Delhi,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.45) Kathmandu,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.00) Almaty / Novosibirsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.00) Astana / Dhaka,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.00) Sri Jayawardenepura,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.30) Rangoon,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+07.00) Bangkok / Hanoi / Jakarta,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+07.00) Krasnoyarsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Beijing / Chongqing / Hong Kong / Urumqi,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Irkutsk / Ulaan Bataar,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Kuala Lumpur / Singapore,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Perth,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Taipei,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.00) Osaka / Sapporo / Tokyo,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.00) Seoul,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.00) Yakutsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.30) Adelaide,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.30) Darwin,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Brisbane,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Canberra / Melbourne / Sydney,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Guam / Port Moresby,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Hobart,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Vladivostok,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+11.00) Magadan / Solomon Is. / New Calenodia,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+12.00) Auckland / Wellington,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+12.00) Fiji / Kamchatka / Marshall Is.,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+13.00) Nuku'alofa,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=message/rfc822,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=text/html,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=text/plain,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=text/calendar,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=all,cn=mime,cn=config,cn=zimbra"

    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ** Importing server cert

    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    zmprov [cmd] [args ...]

    CreateAccount(ca) {name@domain} {password} [attr1 value1 [attr2 value2...]]
    DeleteAccount(da) {name@domain|id}
    GetAccount(ga) {name@domain|id}
    GetAllAccounts(gaa) [-v] [{domain}]
    GetAllAdminAccounts(gaaa) [-v]
    ModifyAccount(ma) {name@domain|id} [attr1 value1 [attr2 value2...]]
    SetPassword(sp) {name@domain|id} {password}
    AddAccountAlias(aaa) {name@domain|id} {alias@domain}
    RemoveAccountAlias(raa) {name@domain|id} {alias@domain}
    SetAccountCos(sac) {name@domain|id} {cos-name|cos-id}
    SearchAccounts(sa) [-v] {ldap-query} [limit {limit}] [offset {offset}] [sortBy {attr}] [attrs {a1,a2...}] [sortAscending 0|1*] [applyCos [0|1*] [domain {domain}]
    SearchGal(sg) {domain} {name}
    RenameAccount(ra) {name@domain|id} {newName@domain}

    CreateDomain(cd) {domain} [attr1 value1 [attr2 value2...]]
    DeleteDomain(dd) {domain|id}
    GetDomain(gd) {domain|id}
    GetAllDomains(gad) [-v]
    ModifyDomain(md) {domain|id} [attr1 value1 [attr2 value2...]]
    GenerateDomainPreAuthKey(gdpak) {domain|id}
    GenerateDomainPreAuth(gdpa) {domain|id} {name} {name|id|foreignPrincipal} {timestamp|0} {expires|0}

    CreateCos(cc) {name} [attr1 value1 [attr2 value2...]]
    DeleteCos(dc) {name|id}
    GetCos(gc) {name|id}
    GetAllCos(gac) [-v]
    ModifyCos(mc) {name|id} [attr1 value1 [attr2 value2...]]
    RenameCos(rc) {name|id} {newName}

    CreateServer(cs) {name} [attr1 value1 [attr2 value2...]]
    DeleteServer(ds) {name|id}
    GetServer(gs) {name|id}
    GetAllServers(gas) [-v] [service]
    ModifyServer(ms) {name|id} [attr1 value1 [attr2 value2...]]

    GetAllConfig(gacf)
    GetConfig(gcf) {name}
    ModifyConfig(mcf) attr1 value1 [attr2 value2...]

    CreateDistributionList(cdl) {list@domain}
    GetAllDistributionLists(gadl) [-v]
    GetDistributionList(gdl) {list@domain|id}
    ModifyDistributionList(mdl) {list@domain|id} attr1 value1 [attr2 value2...]
    DeleteDistributionList(ddl) {list@domain|id}
    AddDistributionListMember(adlm) {list@domain|id} {member@domain}
    RemoveDistributionListMember(rdlm) {list@domain|id} {member@domain}
    AddDistributionListAlias(adla) {list@domain|id} {alias@domain}
    RemoveDistributionListAlias(rdla) {list@domain|id} {alias@domain}
    RenameDistributionList(rdl) {list@domain|id} {newName@domain}

    CreateCalendarResource(ccr) {name@domain} [attr1 value1 [attr2 value2...]]
    DeleteCalendarResource(dcr) {name@domain|id}
    ModifyCalendarResource(mcr) {name@domain|id} [attr1 value1 [attr2 value2...]]
    RenameCalendarResource(rcr) {name@domain|id} {newName@domain}
    GetCalendarResource(gcr) {name@domain|id}
    GetAllCalendarResources(gacr) [-v] [{domain}]
    SearchCalendarResources(scr) [-v] domain attr op value [attr op value...]
    op = eq, has, startswith, endswith, ge, le, gt, lt

    exit (quit)
    help (?)

    [] INFO: Deploying Zimlet com_zimbra_xslt in LDAP.
    Error: Cannot create Zimlet com_zimbra_xslt: mailhost.xyz.com:389
    [] INFO: Deploying Zimlet com_zimbra_url in LDAP.
    Error: Cannot create Zimlet com_zimbra_url: mailhost.xyz.com:389
    [] INFO: Deploying Zimlet com_zimbra_phone in LDAP.
    Error: Cannot create Zimlet com_zimbra_phone: mailhost.xyz.com:389
    [] INFO: Deploying Zimlet com_zimbra_wikipedia in LDAP.
    Error: Cannot create Zimlet com_zimbra_wikipedia: mailhost.xyz.com:389
    [] INFO: Deploying Zimlet com_zimbra_tracking in LDAP.
    Error: Cannot create Zimlet com_zimbra_tracking: mailhost.xyz.com:389
    [] INFO: Deploying Zimlet com_zimbra_amzn in LDAP.
    Error: Cannot create Zimlet com_zimbra_amzn: mailhost.xyz.com:389
    [] INFO: Deploying Zimlet com_zimbra_ymaps in LDAP.
    Error: Cannot create Zimlet com_zimbra_ymaps: mailhost.xyz.com:389
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    [] WARN: checkValue: no attribute info for: amavisBypassSpamChecks
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    [] WARN: checkValue: no attribute info for: amavisBypassSpamChecks
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    * Creating required directories
    * Generating mysql config /opt/zimbra/conf/my.cnf
    * Creating database in /opt/zimbra/db/data
    * Starting mysql server
    * Loading schema /opt/zimbra/db/db.sql
    * Loading version from /opt/zimbra/db/versions-init.sql
    * Setting random passwd for mysql root user in zimbra localconfig
    * Setting random passwd for mysql zimbra user in zimbra localconfig
    * Changing mysql root user password
    * Changing mysql zimbra user password
    * Changed zimbra mysql user password
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    * Creating required directories
    * Creating database in /opt/zimbra/logger/db/data
    * Starting logger_mysql server
    * Loading schema /opt/zimbra/db/loggerdb.sql
    * Setting random password for mysql root user in zimbra local config
    * Setting random password for mysql zimbra user in zimbra local config
    * Changing mysql root user password
    * Changing mysql zimbra user password
    * Changed zimbra mysql user password
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    creating /opt/zimbra/conf/swatchrc
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    Error: key trial_expiration_date is not set
    Host mailhost.xyz.com
    Generating public/private dsa key pair.
    Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
    Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
    The key fingerprint is:
    7a:d2:d2:b5:e2:5d:6e:44:50:33:23:09:ae:2e:1c:1d mailhost.xyz.com
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException mailhost.xyz.com:389)
    Updating /opt/zimbra/.ssh/authorized_keys



    I dont have a web address as yet so keeping this local

    host file is

    127.0.0.1 localhost.localdomain localhost
    192.168.0.100 mailhost.xyz.com mailhost


    NSLOOKUP


    nslookup 192.168.0.100
    Server: 127.0.0.1
    Address: 127.0.0.1#53

    100.0.168.192.in-addr.arpa name = xyz.com.


    nslookup xyz.com
    Server: 127.0.0.1
    Address: 127.0.0.1#53

    Name: xyz.com
    Address: 192.168.0.100


    i've replace the domain name with xyz.com for

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