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Thread: Problem with antivirus, antispam, postfix, and spell check

  1. #1
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    Default Problem with antivirus, antispam, postfix, and spell check

    I'm new to Zimbra. I appreciate the help and please have patience!

    I've setup Zimbra a FC4 box. The Zimbra server sits behind a router performing nat and FW functions. So the external address that mail is sent to is different from the IP address of the Zimbra server. That appeared to be a probelm during install, so I configured BIND on the server with Zimbra. This allows Zimbra and LDAP to resolve both the server names and the MX record to the actual IP of the server. This IP btw is 192.168.1.220.

    The hostname of the server is server1.mydomain.com. Mail MX record is mail.mydomain.com. I have an alias setup in DNS to point the MX record to the A record for server1.mydomain.com.

    [zimbra@server1 /]$ host server1
    server1.mydomain.com has address 192.168.1.220
    [zimbra@server1 /]$ host mail
    mail.mydomain.com is an alias for server1.mydomain.com.
    server1mydomain.com has address 192.168.1.220


    Output of some commands (all run as user zimbra):
    [zimbra@server1 /]$ zmcontrol start
    Host server1.mydoamin.com
    Starting ldap...Done.
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting mta...Done.
    Starting snmp...Done.
    Starting spell...FAILED
    /opt/zimbra/httpd-2.0.54/bin/httpd: error while loading shared libraries: libdb-4.2.so: cannot open shared object file: No such file or directory

    [zimbra@server1 /]$ zmcontrol status
    Host server1.mydomain.com
    antispam Stopped
    zmamavisdctl is not running
    antivirus Stopped
    zmamavisdctl is not running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Stopped
    zmapachectl is not running

    When I receive mail, which I never acutally receive, I get the following:
    Apr 26 17:38:04 server1 postfix/scache[25234]: statistics: start interval Apr 26 17:34:44
    Apr 26 17:38:04 server1 postfix/scache[25234]: statistics: domain lookup hits=0 miss=2 success=0%
    Apr 26 17:38:04 server1 postfix/scache[25234]: statistics: address lookup hits=0 miss=2 success=0%
    Apr 26 17:38:42 server1 postfix/smtpd[26210]: initializing the server-side TLS engine
    Apr 26 17:38:42 server1 postfix/smtpd[26210]: connect from imo-m28.mx.aol.com[64.12.137.9]
    Apr 26 17:38:42 server1 postfix/smtpd[26210]: 341F511885CA: client=imo-m28.mx.aol.com[64.12.137.9]
    Apr 26 17:38:42 server1 postfix/cleanup[26215]: 341F511885CA: message-id=<37d.20a7042.3181425f@aol.com>
    Apr 26 17:38:42 server1 postfix/qmgr[25191]: 341F511885CA: from=, size=1474, nrcpt=1 (queue active)
    Apr 26 17:38:42 server1 postfix/smtp[26216]: connect to 127.0.0.1[127.0.0.1]: Connection refused (port 10024)
    Apr 26 17:38:42 server1 postfix/smtp[26216]: 341F511885CA: to=, relay=none, delay=0, status=deferred (conne$Apr 26 17:38:42 server1 postfix/smtpd[26210]: disconnect from imo-m28.mx.aol.com[64.12.137.9]

    FYI, mydomain.com is a substitute for my acutaly domain.

    Thanks for the help and let me know what else you need. You may need to specific, like what commands I need to perform to get you the information.

  2. #2
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    Is this a 64bit install of FC4? Seems like SA, ClamAV, and Apache are not running. This is common when you install Zimbra (which is compiled for 32bit) on a 64bit OS.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
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    Quote Originally Posted by KevinH
    Is this a 64bit install of FC4? Seems like SA, ClamAV, and Apache are not running. This is common when you install Zimbra (which is compiled for 32bit) on a 64bit OS.
    I don't think so. My Kernel is 2.6.16-1.2096_FC4. I have an AMD Athlon 64 3000+ processor, but I didn't install the 64-bit version of FC4.

    Is there anything special I need to do since I have this processor?

    Thanks for the help!

  4. #4
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    Hmmm.. Just to be sure what does 'uname -a' retrun?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  5. #5
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    Linux server1.mydomain.com 2.6.16-1.2096_FC4 #1 Wed Apr 19 15:27:46 EDT 2006 i686 athlon i386 GNU/Linux

  6. #6
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    Ok that's all good. Was there any errors on install? You can check the logs in /tmp.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  7. #7
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    ** Creating CA private key

    Generating a 1024 bit RSA private key
    ..........................++++++
    ..++++++
    unable to write 'random state'
    writing new private key to '/opt/zimbra/ssl/ssl/ca/ca.key'
    -----
    ** Creating CA cert

    Signature ok
    subject=/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/CN=server1.mydomain.com
    Getting Private key
    unable to write 'random state'
    ** Importing CA

    Certificate was added to keystore
    ** Creating keystore

    ** Creating server cert request

    Generating a 1024 bit RSA private key
    ........................................++++++
    .++++++
    unable to write 'random state'
    writing new private key to '/opt/zimbra/ssl/ssl/server/server.key'
    -----
    ** Signing cert request

    Using configuration from /opt/zimbra/ssl/ssl/zmssl.cnf
    Check that the request matches the signature
    Signature ok
    Certificate Details:
    Serial Number: 2 (0x2)
    Validity
    Not Before: Apr 26 01:23:51 2006 GMT
    Not After : Apr 26 01:23:51 2007 GMT
    Subject:
    countryName = US
    stateOrProvinceName = N/A
    organizationName = Zimbra Collaboration Suite
    commonName = server1.mydomain.com
    X509v3 extensions:
    X509v3 Basic Constraints:
    CA:FALSE
    Netscape Comment:
    OpenSSL Generated Certificate
    X509v3 Subject Key Identifier:
    CF:EB:F7:2E:36:AF:AA:EB:2D:7C:97:66:5F:07:0E:C0:64 :1C:7D:E7
    X509v3 Authority Key Identifier:
    DirName:/C=US/ST=N/A/L=N/A/O=Zimbra Collaboration Suite/CN=server1.mydomain.com
    serial:A7:08:EF:A0:73:03:CF:FA

    Certificate is to be certified until Apr 26 01:23:51 2007 GMT (365 days)

    Write out database with 1 new entries
    Data Base Updated
    unable to write 'random state'
    Signature ok
    subject=/C=US/ST=NA/L=NA/O=Zimbra/OU=Zimbra/CN=server1.mydomain.com
    Getting CA Private Key
    unable to write 'random state'
    Started slapd: pid 23611
    adding new entry "cn=zimbra"

    adding new entry "cn=admins,cn=zimbra"

    adding new entry "uid=zimbra,cn=admins,cn=zimbra"

    adding new entry "cn=config,cn=zimbra"

    adding new entry "cn=zimlets,cn=zimbra"

    adding new entry "cn=cos,cn=zimbra"

    adding new entry "cn=default,cn=cos,cn=zimbra"

    adding new entry "cn=servers,cn=zimbra"

    adding new entry "cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-12.00) International Date Line West,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-11.00) Midway Island / Samoa,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-10.00) Hawaii,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-09.00) Alaska,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-08.00) Pacific Time (US & Canada) / Tijuana,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-07.00) Arizona,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-07.00) Chihuahua / La Paz / Mazatlan,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-07.00) Mountain Time (US & Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Central America,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Central Time (US & Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Guadalajara / Mexico City / Monterrey,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-06.00) Saskatchewan,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-05.00) Bogota / Lima / Quito,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-05.00) Eastern Time (US & Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-05.00) Indiana (East),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-04.00) Atlantic Time (Canada),cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-04.00) Caracas / La Paz,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-04.00) Santiago,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.30) Newfoundland,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.00) Brasilia,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.00) Buenos Aires / Georgetown,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-03.00) Greenland,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-02.00) Mid-Atlantic,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-01.00) Azores,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT-01.00) Cape Verde Is.,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT) Casablanca / Monrovia,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT) Greenwich Mean Time - Dublin / Edinburgh / Lisbon / London,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vienna,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Belgrade / Bratislava / Budapest / Ljubljana / Prague,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Brussels / Copenhagen / Madrid / Paris,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) Sarajevo / Skopje / Warsaw / Zagreb,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+01.00) West Central Africa,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Athens / Beirut / Istanbul / Minsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Bucharest,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Cairo,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Harare / Pretoria,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Helsinki / Kyiv / Riga / Sofia / Tallinn / Vilnius,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+02.00) Jerusalem,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Baghdad,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Kuwait / Riyadh,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Moscow / St. Petersburg / Volgograd,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.00) Nairobi,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+03.30) Tehran,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+04.00) Abu Dhabi / Muscat,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+04.00) Baku / Tbilisi / Yerevan,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+04.30) Kabul,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.00) Ekaterinburg,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.00) Islamabad / Karachi / Tashkent,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.30) Chennai / Kolkata / Mumbai / New Delhi,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+05.45) Kathmandu,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.00) Almaty / Novosibirsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.00) Astana / Dhaka,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.00) Sri Jayawardenepura,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+06.30) Rangoon,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+07.00) Bangkok / Hanoi / Jakarta,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+07.00) Krasnoyarsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Beijing / Chongqing / Hong Kong / Urumqi,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Irkutsk / Ulaan Bataar,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Kuala Lumpur / Singapore,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Perth,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+08.00) Taipei,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.00) Osaka / Sapporo / Tokyo,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.00) Seoul,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.00) Yakutsk,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.30) Adelaide,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+09.30) Darwin,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Brisbane,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Canberra / Melbourne / Sydney,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Guam / Port Moresby,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Hobart,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+10.00) Vladivostok,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+11.00) Magadan / Solomon Is. / New Calenodia,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+12.00) Auckland / Wellington,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+12.00) Fiji / Kamchatka / Marshall Is.,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=(GMT\+13.00) Nuku'alofa,cn=timezones,cn=config,cn=zimbra"

    adding new entry "cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=message/rfc822,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=text/html,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=text/plain,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=text/calendar,cn=mime,cn=config,cn=zimbra"

    adding new entry "cn=all,cn=mime,cn=config,cn=zimbra"

    ERROR: account.NO_SUCH_SERVER (no such server: server1.mydomain.com)
    ** Importing server cert

    a15b7fd7-8d59-4222-8dba-427729f21686
    [] INFO: Deploying Zimlet com_zimbra_wikipedia in LDAP.
    [] INFO: Installing Zimlet com_zimbra_wikipedia on this host.
    [] INFO: Adding Zimlet com_zimbra_wikipedia to COS default
    [] INFO: Enabling Zimlet com_zimbra_wikipedia
    [] INFO: Deploying Zimlet com_zimbra_tracking in LDAP.
    [] INFO: Installing Zimlet com_zimbra_tracking on this host.
    [] INFO: Adding Zimlet com_zimbra_tracking to COS default
    [] INFO: Enabling Zimlet com_zimbra_tracking
    [] INFO: Deploying Zimlet com_zimbra_amzn in LDAP.
    [] INFO: Installing Zimlet com_zimbra_amzn on this host.
    [] INFO: Installing Zimlet config for com_zimbra_amzn
    [] INFO: Adding Zimlet com_zimbra_amzn to COS default
    [] INFO: Enabling Zimlet com_zimbra_amzn
    [] INFO: Deploying Zimlet com_zimbra_url in LDAP.
    [] INFO: Installing Zimlet com_zimbra_url on this host.
    [] INFO: Adding Zimlet com_zimbra_url to COS default
    [] INFO: Enabling Zimlet com_zimbra_url
    [] INFO: Deploying Zimlet com_zimbra_phone in LDAP.
    [] INFO: Installing Zimlet com_zimbra_phone on this host.
    [] INFO: Adding Zimlet com_zimbra_phone to COS default
    [] INFO: Enabling Zimlet com_zimbra_phone
    [] INFO: Deploying Zimlet com_zimbra_xslt in LDAP.
    [] INFO: Installing Zimlet com_zimbra_xslt on this host.
    [] INFO: Installing Zimlet config for com_zimbra_xslt
    [] INFO: Adding Zimlet com_zimbra_xslt to COS default
    [] INFO: Enabling Zimlet com_zimbra_xslt
    [] INFO: Deploying Zimlet com_zimbra_ymaps in LDAP.
    [] INFO: Installing Zimlet com_zimbra_ymaps on this host.
    [] INFO: Installing Zimlet config for com_zimbra_ymaps
    [] INFO: Adding Zimlet com_zimbra_ymaps to COS default
    [] INFO: Enabling Zimlet com_zimbra_ymaps
    78b3ccd6-1d1a-4c33-950e-e965e86ca7cd
    [] WARN: checkValue: no attribute info for: amavisBypassSpamChecks
    d45481cb-3d7a-4b70-963d-d47b02056303
    [] WARN: checkValue: no attribute info for: amavisBypassSpamChecks
    88c49704-44c0-4d00-a17e-4df3bdfbf578
    ERROR: account.DOMAIN_EXISTS (domain already exists: mydomain.com)
    e8b281ec-b047-4b1c-a519-804386b1c3b3
    * Creating required directories
    * Generating mysql config /opt/zimbra/conf/my.cnf
    * Creating database in /opt/zimbra/db/data
    * Starting mysql server
    * Loading schema /opt/zimbra/db/db.sql
    * Loading version from /opt/zimbra/db/versions-init.sql
    * Setting random passwd for mysql root user in zimbra localconfig
    * Setting random passwd for mysql zimbra user in zimbra localconfig
    * Changing mysql root user password
    * Changing mysql zimbra user password
    * Changed zimbra mysql user password
    * Creating required directories
    * Creating database in /opt/zimbra/logger/db/data
    * Starting logger_mysql server
    * Loading schema /opt/zimbra/db/loggerdb.sql
    * Setting random password for mysql root user in zimbra local config
    * Setting random password for mysql zimbra user in zimbra local config
    * Changing mysql root user password
    * Changing mysql zimbra user password
    * Changed zimbra mysql user password
    creating /opt/zimbra/conf/swatchrc
    Error: key trial_expiration_date is not set
    Host server1.mydomain.com
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting mta...Done.
    Starting snmp...Done.
    Starting spell...FAILED
    /opt/zimbra/httpd-2.0.54/bin/httpd: error while loading shared libraries: libdb-4.2.so: cannot open shared object file: No such file or directory


    Generating public/private dsa key pair.
    Your identification has been saved in /opt/zimbra/.ssh/zimbra_identity.
    Your public key has been saved in /opt/zimbra/.ssh/zimbra_identity.pub.
    The key fingerprint is:
    96:c2:f4:f2:93:4b:0d:13:52:0b:37:e3:59:ec:a5:8b server1.mydomain.com
    updating server1.mydomain.com
    Fetching key for server1.mydomain.com
    Updating /opt/zimbra/.ssh/authorized_keys

  8. #8
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    What does this return?

    su - zimbra
    ldd /opt/zimbra/httpd-2.0.54/bin/httpd


    What version/pkg of Zimbra do you have and are trying to install? Have you ran the install more than once? If so did you fully uninstall/kill app the zimbra processes before trying to reinstall?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  9. #9
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    [root@server1 ~]# su zimbra
    [zimbra@server1 root]$ ldd /opt/zimbra/httpd-2.0.54/bin/httpd
    linux-gate.so.1 => (0x00444000)
    libaprutil-0.so.0 => /opt/zimbra/httpd-2.0.54/lib/libaprutil-0.so.0 (0x005e8000)
    libgdbm.so.2 => /usr/lib/libgdbm.so.2 (0x0058e000)
    libdb-4.2.so => not found
    libexpat.so.0 => /usr/lib/libexpat.so.0 (0x007f0000)
    libapr-0.so.0 => /opt/zimbra/httpd-2.0.54/lib/libapr-0.so.0 (0x00187000) librt.so.1 => /lib/librt.so.1 (0x039f5000)
    libm.so.6 => /lib/libm.so.6 (0x00111000)
    libcrypt.so.1 => /lib/libcrypt.so.1 (0x03e15000)
    libnsl.so.1 => /lib/libnsl.so.1 (0x03f74000)
    libpthread.so.0 => /lib/libpthread.so.0 (0x00811000)
    libdl.so.2 => /lib/libdl.so.2 (0x005b5000)
    libc.so.6 => /lib/libc.so.6 (0x00463000)
    /lib/ld-linux.so.2 (0x00445000)
    3.1
    Yes
    No

    What is the proper way to uninstall if I need to do that.

    Thanks again!

  10. #10
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    "su - zimbra"

    The - matters! Otherwise you don't pick up the environment. Can you try it again.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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  4. The mailbox and mta dies in FC4 GA version
    By meikka in forum Installation
    Replies: 72
    Last Post: 03-16-2006, 04:30 PM

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