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Thread: Cannot find MX record

  1. #1
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    Default Cannot find MX record

    Hi all,

    I don't know the exact error as I don't have access to the server at the moment but the problem is :
    At the end of the installation a prompt asks you to enter a fully qualified domain name for the server. I already tried everything, the DNS server is working normally, I can ping it and the 'nameserver' is added to the configuration; but I always get the error the MX record is not found

    What can cause this?

    Thanks in advance!

    (I'll update the topic with the exact error)

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by lowlow View Post
    What can cause this?
    It means exactly what it ways, there's no MX record pointing to the Zimbra server. If you're behind a NAT router or firewall then you'll need a Split DNS set-up.

    For confirmation, post the output of the following commands (run on the Zimbra server):

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com any
    dig yourdomain.com mx
    host `hostname`  <-- type that exactly as you see it and use backticks not single quotes
    Which operating system are you running and which release of Zimbra. BTW, this subject and its resolutions have been covered many times in these forums and a search would have found them.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I know, sorry, it maybe wasn't the best move. But I looked through the search results and didn't really find it.

    I'm using Debian 4.0 and zimbra 5.0.13
    The thing is also running in a OpenVZ container

    I'll post the output of your commands as soon as I have access to the server.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Before you go any further with the install, how much RAM is allocated to this VM?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Indeed the RAM is rather low, 192MB in total
    But the error is not caused by that

    At the final step of the installation I get this error
    Code:
    Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
    complete the configuration.
    
    Errors have been logged to /tmp/zmsetup.03272009-153138.log
    PS: maybe (future relaeses of) Zimbra should do a RAM check in the beginning of the installation, could be handy

  6. #6
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    It is clearly detailed in the Zimbra Documentation that the minimum for a test/evaluation system is 1GB.

    Would you post any error messages from /tmp/zmsetup.03272009-153138.log please ?

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    Quote Originally Posted by uxbod View Post
    It is clearly detailed in the Zimbra Documentation that the minimum for a test/evaluation system is 1GB.

    Would you post any error messages from /tmp/zmsetup.03272009-153138.log please ?
    I know but the maximum of RAM I can dedicate to a container is 192MB, on this erver. It's an older computer of the company we're experimenting with implementing Zimbra, later it will be replaced with a Quad Core with 8-12GB RAM

    Thanks in advance
    Attached Files Attached Files
    Last edited by lowlow; 03-30-2009 at 01:55 AM.

  8. #8
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    As it says you have no MX record so please post the information Phoenix has requested.

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by lowlow View Post
    Indeed the RAM is rather low, 192MB in total
    That is an inadequeate amount of RAM and Zimbra will not run in that environment.

    Quote Originally Posted by lowlow View Post
    But the error is not caused by that
    That's correct and I've already said what the error is caused by.

    Quote Originally Posted by lowlow View Post
    PS: maybe (future relaeses of) Zimbra should do a RAM check in the beginning of the installation, could be handy
    The RAM requirements are clearly specified in the documentation.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
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    Double whammy again Phoenix

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