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Thread: [SOLVED] fail in upgrade zimbra from 5.0.4 to 5.0.18

  1. #1
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    Default [SOLVED] fail in upgrade zimbra from 5.0.4 to 5.0.18

    after i run install.sh,it display that:
    Code:
      ERROR: Installation can not proceeed.  Please fix your /etc/hosts file
      to contain:
    
        
    
      Where  is the ip address of the host, 
       is the FULLY QUALIFIED host name, and
       is the (optional) hostname-only portion
    Code:
    [root@mail zcs-5.0.18_GA_3011.RHEL4.20090707151706]# cat /etc/hosts
    xxx.xxx.xxx.xxx	mail.ooooo.com	mail
    127.0.0.1	localhost.localdomain	localhost
    Code:
    [root@mail opt]# cat /tmp/install.log.19254 
    COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
    my server is CentOS4.5.Help plz~thx all

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Read the Quick Start Installation Guide for the required format of the /etc/hosts file. If you're behind a NAT router then you'll also need a Split DNS set-up./ You can find further details of what's needed and how to verify the hosts file and DNS if you search the forums.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default

    Code:
    xxx.xxx.xxx.xxx	mail.ooooo.com	mail
    127.0.0.1	localhost.localdomain	localhost
    and
    Code:
    127.0.0.1	localhost.localdomain	localhost
    xxx.xxx.xxx.xxx	mail.ooooo.com	mail
    both fail?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    What errors do you see with the second version of the hosts file? What errors do you see in the install log? Do you have a split DNS set-up? Is it correct? Post some of the required information that would show it's working, search the forums for details of what's needed.

    Do give some information that would enable people to help you.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    install log
    Code:
    [root@mail opt]# cat /tmp/install.log.19254 
    COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
    I dont have split DNS.And I have search in this forum.It looks like http://www.zimbra.com/forums/install...e-install.html

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Are you behind a NAT router?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    I am not behind a nat router.

    there are some other hosts write in /etc/hosts .they are my LAN ip.Must I del them while install zimbra? like this http://www.zimbra.com/forums/install...g-upgrade.html

  8. #8
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    oh....after i del other hosts in /etc/hosts,it can go to next install step.

    so plz add this attention in install guide -> plz del other hosts line,only leave what ip you install zimbra server.

    thx for your help phoenix~

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