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Thread: ZCS 6 - Upgrading Document templates...failed.

  1. #1
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    Default ZCS 6 - Upgrading Document templates...failed.

    When upgrading from RC1 to Final every time this command will be displayed during install:

    Upgrading Document templates...failed.

    In the Log:
    ERROR: service.FAILURE (system failure: java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String)

    Seems a very buggy update.

  2. #2
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    Default

    Therefore nothing exists in wiki, forums etc - So nothing is working and i have no chance to solve it .... anyone has an idea?


    The only thing that is working is the admin overview and if i klick on a domain for editing, then the same will be dispayed
    Mail: system failure: java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String Fehlercode: service.FAILURE Method: GetFolderRequest Details:soap:Receiver

    Any click on the COS in the Admin Console will display this message
    Mail: system failure: java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String Fehlercode: service.FAILURE Method: GetAvailableLocalesRequest Details:soap:Receiver
    Last edited by xander2k; 09-03-2009 at 09:30 AM.

  3. #3
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    please post any stack traces present in /opt/zimbra/log/mailboxd.log
    Bugzilla - Wiki - Downloads - Before posting... Search!

  4. #4
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    Code:
    java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String
            at com.zimbra.cs.account.ldap.LdapProvisioning$4.visit(LdapProvisioning.java:6082)
            at com.zimbra.cs.account.ldap.LdapUtil.searchLdap(LdapUtil.java:674)
            at com.zimbra.cs.account.ldap.LdapProvisioning.searchNamesForIds(LdapProvisioning.java:6116)
            at com.zimbra.cs.account.ldap.LdapProvisioning.getNamesForIds(LdapProvisioning.java:6088)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.populateMaps(OperationContextData.java:130)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.add(OperationContextData.java:108)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.access$300(OperationContextData.java:66)
            at com.zimbra.cs.mailbox.OperationContextData.addGranteeNames(OperationContextData.java:49)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoint(SoapSession.java:959)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoints(SoapSession.java:932)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoints(SoapSession.java:935)
            at com.zimbra.cs.session.SoapSession.putRefresh(SoapSession.java:918)
            at com.zimbra.soap.SoapEngine.generateResponseHeader(SoapEngine.java:515)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:306)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1148)
            at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:129)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:378)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:324)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:517)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:868)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:747)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:386)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    Code:
    2009-09-03 17:52:33,299 INFO  [btpool0-8] [name=;mid=1;ip=;ua=ZimbraWebClient - FF3.0 (Win);] soap - SearchDirectoryRequest
    2009-09-03 17:52:33,646 INFO  [btpool0-8] [name=;mid=1;ip=;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetEffectiveRightsRequest
    2009-09-03 17:52:33,665 INFO  [btpool0-8] [name=;mid=1;ip=9;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetCosRequest
    2009-09-03 17:52:33,757 INFO  [btpool0-8] [name=;mid=1;ip=;ua=ZimbraWebClient - FF3.0 (Win);] soap - GetAvailableLocalesRequest
    2009-09-03 17:52:33,903 WARN  [btpool0-8] [name=;mid=1;ip=;ua=ZimbraWebClient - FF3.0 (Win);] soap - handler exception
    java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String
            at com.zimbra.cs.account.ldap.LdapProvisioning$4.visit(LdapProvisioning.java:6082)
            at com.zimbra.cs.account.ldap.LdapUtil.searchLdap(LdapUtil.java:674)
            at com.zimbra.cs.account.ldap.LdapProvisioning.searchNamesForIds(LdapProvisioning.java:6116)
            at com.zimbra.cs.account.ldap.LdapProvisioning.getNamesForIds(LdapProvisioning.java:6088)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.populateMaps(OperationContextData.java:130)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.add(OperationContextData.java:108)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.access$300(OperationContextData.java:66)
            at com.zimbra.cs.mailbox.OperationContextData.addGranteeNames(OperationContextData.java:49)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoint(SoapSession.java:959)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoints(SoapSession.java:932)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoints(SoapSession.java:935)
            at com.zimbra.cs.session.SoapSession.putRefresh(SoapSession.java:918)
            at com.zimbra.soap.SoapEngine.generateResponseHeader(SoapEngine.java:515)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:306)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1148)
            at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:129)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:378)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:324)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:517)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:868)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:747)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:386)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    Code:
    java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String
            at com.zimbra.cs.account.ldap.LdapProvisioning$4.visit(LdapProvisioning.java:6082)
            at com.zimbra.cs.account.ldap.LdapUtil.searchLdap(LdapUtil.java:674)
            at com.zimbra.cs.account.ldap.LdapProvisioning.searchNamesForIds(LdapProvisioning.java:6116)
            at com.zimbra.cs.account.ldap.LdapProvisioning.getNamesForIds(LdapProvisioning.java:6088)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.populateMaps(OperationContextData.java:130)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.add(OperationContextData.java:108)
            at com.zimbra.cs.mailbox.OperationContextData$GranteeNames.access$300(OperationContextData.java:66)
            at com.zimbra.cs.mailbox.OperationContextData.addGranteeNames(OperationContextData.java:49)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoint(SoapSession.java:959)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoints(SoapSession.java:932)
            at com.zimbra.cs.session.SoapSession.expandLocalMountpoints(SoapSession.java:935)
            at com.zimbra.cs.session.SoapSession.putRefresh(SoapSession.java:918)
            at com.zimbra.soap.SoapEngine.generateResponseHeader(SoapEngine.java:515)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:306)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156)
            at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:291)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:212)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1148)
            at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:145)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:378)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:324)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:517)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:868)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:747)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:386)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    2009-09-03 17:46:38,483 WARN  [btpool0-9] [] webclient - exception forwarding
    javax.servlet.ServletException: system failure: java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String
            at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:936)
            at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:871)
            at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:936)
            at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:871)
            at org.apache.jsp.public_.launchZCS_jsp._jspService(launchZCS_jsp.java:412)
            at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:109)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:389)
            at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:486)
            at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:380)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:66)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
            at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:334)
            at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)
            at org.apache.jasper.runtime.PageContextImpl.forward(PageContextImpl.java:783)
            at org.apache.jsp.public_.login_jsp._jspx_meth_c_otherwise_5(login_jsp.java:2041)
            at org.apache.jsp.public_.login_jsp._jspx_meth_c_choose_6(login_jsp.java:1772)
            at org.apache.jsp.public_.login_jsp._jspx_meth_c_when_8(login_jsp.java:1741)
            at org.apache.jsp.public_.login_jsp._jspx_meth_c_choose_5(login_jsp.java:1703)
            at org.apache.jsp.public_.login_jsp._jspx_meth_c_otherwise_4(login_jsp.java:1562)
            at org.apache.jsp.public_.login_jsp._jspx_meth_c_choose_3(login_jsp.java:1335)
            at org.apache.jsp.public_.login_jsp._jspx_meth_c_if_2(login_jsp.java:1304)
            at org.apache.jsp.public_.login_jsp._jspService(login_jsp.java:434)
            at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:109)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:389)
            at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:486)
            at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:380)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at com.zimbra.webClient.servlet.JspServlet.service(JspServlet.java:66)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:380)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
            at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:334)
            at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)
            at com.zimbra.webClient.servlet.Forward.doGet(Forward.java:42)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1148)
            at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:305)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)
            at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:129)
            at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:129)
            at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1139)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:378)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
            at org.mortbay.jetty.Server.handle(Server.java:324)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:517)
            at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:853)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:539)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:386)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)
    Caused by: com.zimbra.common.soap.SoapFaultException: system failure: java.lang.ClassCastException: [Ljava.lang.String; cannot be cast to java.lang.String
    ExceptionId:btpool0-7:1251992798480:e5c5a91acee51343
    Code:service.FAILURE
            at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:86)
            at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:302)
            at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:261)
            at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:304)
            at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:205)
            at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:354)
            at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:318)
            at com.zimbra.cs.zclient.ZMailbox.getBootstrapJSON(ZMailbox.java:997)
            at com.zimbra.cs.taglib.tag.GetInfoJSONTag.doTag(GetInfoJSONTag.java:49)
            at org.apache.jsp.public_.launchZCS_jsp._jspService(launchZCS_jsp.java:327)
            ... 67 more

  5. #5
    Join Date
    Jul 2006
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    623
    Rep Power
    10

  6. #6
    Join Date
    Jul 2009
    Posts
    46
    Rep Power
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    Default

    thats bad, now we have to wait additional weeks for 6.01

  7. #7
    Join Date
    May 2008
    Posts
    92
    Rep Power
    7

    Default

    Ok guys, a bug of this type should be a total release blocker. The workaround is impossibly involved for large installations. GA should really be put on hold until this bug is fixed before some poor soul upgrades an installation with 100's of aliased distribution lists.

  8. #8
    Join Date
    Jul 2009
    Posts
    46
    Rep Power
    6

    Default

    Thats true - i had the luck, after failed upgrading from 6.0 RC1 to 6.0 GA a installation back to 6.0 RC1 worked fine.

    If you upgrad from Relaese 5, then you can't go back to 5 and your mail system will completly down for some weeks...

  9. #9
    Join Date
    Jun 2007
    Location
    Plantation, FL
    Posts
    59
    Rep Power
    8

    Default Problems after upgrading 5.0.18 to 6.0.0 FOSS

    Yesterday evening I upgraded from v5.0.18 GA FOSS to v.6.0.0 GA FOSS.

    We're on a single Ubuntu 8.04 LTS 32-bit server that does nothing else but run Zimbra.

    Following the upgrade, when Zimbra came back up again, mailbox was not running. After several fruitless attempts to follow suggestions from various forum postings, as a last desperate measure I tried regenerating our self-signed certificates, even though the existing certificates were not in danger of expiring. Wonders of wonders, everything came back up and the system is working.

    Two problems:

    1) During the upgrade, I noticed the following: "Upgrading Document templates...failed". Is this perhaps related to Bug 40759, which was mentioned in this context in another forum thread?

    2) In the Admin console, under Monitoring | Server Statistics, the Message Count, Message Volume, Anti-Spam/Anti-Virus Activity and Disk panels display only "no data available". However, zmcontrol status reports that stats is running, and I have verified that /var/log/zimbra-stats.log is accumulating data and that syslog is running. (Perhaps related: At my first upgrade attempt I was informed that sysstat was MISSING, so I installed it and then the upgrade was able to proceed.)

    Any suggestions how I should overcome these problems?

    Thanks in advance for any help you can provide.

    ... Ed

  10. #10
    Join Date
    Mar 2006
    Location
    Greenwood, IN
    Posts
    90
    Rep Power
    9

    Default

    If you hit bug 40759, please do the workaround in comment #2. You run a greater risk of really trashing your installation with rollback. IMAP/POP3+CalDAV access is not affected by the bug.

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