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Thread: Installation Fails on Setting Defaults

  1. #1
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    Default Installation Fails on Setting Defaults

    This is being installed on a FC4 fresh install. A record and MX record is added correctly, I have no idea why it is doing this. This is my output.

    [root@localhost zcs]# ./install.sh

    Operations logged to /tmp/install.log.7642
    Checking for existing installation...
    zimbra-ldap...NOT FOUND
    zimbra-logger...NOT FOUND
    zimbra-mta...NOT FOUND
    zimbra-snmp...NOT FOUND
    zimbra-store...NOT FOUND
    zimbra-apache...NOT FOUND
    zimbra-spell...NOT FOUND
    zimbra-core...NOT FOUND


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    http://www.zimbra.com/license/collab...cense_1.0.html


    Press Return to continue

    Checking for prerequisites...
    NPTL...FOUND
    sudo...FOUND sudo-1.6.8p8-1
    libidn...FOUND libidn-0.5.15-1
    curl...FOUND curl-7.13.1-3
    fetchmail...FOUND fetchmail-6.2.5-7
    gmp...FOUND gmp-4.1.4-6
    /usr/lib/libstdc++.so.5...FOUND

    Checking for installable packages

    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell


    Select the packages to install

    Install zimbra-ldap [Y]

    Install zimbra-logger [Y]

    Install zimbra-mta [Y]

    Install zimbra-snmp [Y]

    Install zimbra-store [Y]

    Install zimbra-spell [Y]

    Installing:
    zimbra-core
    zimbra-ldap
    zimbra-logger
    zimbra-mta
    zimbra-snmp
    zimbra-store
    zimbra-apache
    zimbra-spell

    The system will be modified. Continue? [N] y

    Removing /opt/zimbra
    Installing packages

    zimbra-core......zimbra-core-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done zimbra-ldap......zimbra-ldap-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done zimbra-logger......zimbra-logger-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done
    zimbra-mta......zimbra-mta-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done
    zimbra-snmp......zimbra-snmp-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done zimbra-store......zimbra-store-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done
    zimbra-apache......zimbra-apache-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done
    zimbra-spell......zimbra-spell-3.1.2_GA_445.FC4-20060530172954.i386.rpm...done
    Operations logged to /tmp/zmsetup.log.8479
    Setting defaults...Can't call method "answer" on an undefined value at /opt/zimbra/libexec/zmsetup.pl line 459.
    [root@localhost zcs]#

    Thanks in advance,
    Jeremy

  2. #2
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    Default

    What's on that line? "/opt/zimbra/libexec/zmsetup.pl line 459"

    What is in your install.log?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
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    Default Line 459

    It only creates the log file it contains no text.

    The bolded Line is 459.

    elsif (isEnabled("zimbra-mta")) {

    my @answer = $ans->answer;
    foreach my $a (@answer) {
    if ($a->type eq "MX") {
    my $h = getDnsRecords ($a->exchange,'A');
    my @ha = $h->answer;
    foreach $h (@ha) {
    if ($h->type eq 'A') {
    progress "\tMX: ".$a->exchange." (".$h->address.")\n";

    Thanks,
    Jeremy

  4. #4
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    Default

    What does

    host `hostname`

    give you? Maybe DNS is not resolving.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  5. #5
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    Default That fixed it!!!

    That was the problem I had a bad MX record pointing to a bad server name.

    Thanks KevinH for all the help.

    Jeremy

  6. #6
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    Default Error in Displaying Zimbra Admin Page :confused:

    Hi,
    I followed all steps you given for installable file.But while giving http://localhost:7071
    ,it is noot giving screens.So please help me in this regard.

    Regards--
    Anil

  7. #7
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    Default

    Hi Anil,

    Can you give us a little bit more information?
    Are you attempting to access the administration console? If so, then the correct address is http://>hostname<:7071/zimbraAdmin

    Thanks
    jh
    Quote Originally Posted by AnilKumarYalla
    Hi,
    I followed all steps you given for installable file.But while giving https://localhost:7071
    ,it is noot giving screens.So please help me in this regard.

    Regards--
    Anil
    EDIT: my bad: as bobby pointed out, you have to access the adminui over ssl.
    Last edited by jholder; 07-28-2006 at 09:06 PM.

  8. #8
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    Default

    make sure you're connecting over ssl:

    https://server:7071/

  9. #9
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    Question

    Quote Originally Posted by molson150
    That was the problem I had a bad MX record pointing to a bad server name.

    Thanks KevinH for all the help.

    Jeremy
    my dns ok, but still got error :

    Setting defaults...Can't call method "answer" on an undefined value at /opt/zimbra/libexec/zmsetup.pl line 460.

    actually i run dns and zimbra on same mechine

    [root@mail ~]# dig MX mail.adtecbp.gov.my

    ; <<>> DiG 9.2.4 <<>> MX mail.adtecbp.gov.my
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 22609
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mail.adtecbp.gov.my. IN MX

    ;; ANSWER SECTION:
    mail.adtecbp.gov.my. 38400 IN MX 1 172.16.224.11.adtecbp.gov.my.

    ;; AUTHORITY SECTION:
    adtecbp.gov.my. 38400 IN NS mail.adtecbp.gov.my.

    ;; ADDITIONAL SECTION:
    mail.adtecbp.gov.my. 38400 IN A 172.16.224.11

    ;; Query time: 0 msec
    ;; SERVER: 172.16.224.11#53(172.16.224.11)
    ;; WHEN: Mon Jul 24 17:02:05 2006
    ;; MSG SIZE rcvd: 97

    Operations logged to /tmp/zmsetup.log.4003
    Setting defaults...Can't call method "answer" on an undefined value at /opt/zimbra/libexec/zmsetup.pl line 460.
    Last edited by ir_syam; 07-24-2006 at 02:02 AM.

  10. #10
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    Default

    ir_syam,
    Did you get this fixed?

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