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Thread: Troubles with GAL.

  1. #1
    Join Date
    May 2009
    Rep Power

    Default Troubles with GAL.

    Hi All

    I am trialling ZCS 6.0 on a clean install of Debian 5.0. I have configured the server to auth against our own OpenLDAP server - all good. I then configured the servers GAL to check against that same LDAP server. At the end of that process it asks for a test input which works perfectly. returns results as I would expect from my ldap server.

    Now the Problem. when I compose a new message in the web interface from my user account and I want to search the GAL I get the following error:

    A network service error has occurred.
    method:	SearchGalRequest
    msg:	system failure: ldap search failed
    code:	service.FAILURE
    detail:	soap:Receiver
    trace:	btpool0-34:1254922778391:bf27ef09524bf8f6
    Body: {
      SearchGalRequest: {
        _jsns: "urn:zimbraAccount",
        limit: 50,
        name: "si",
        offset: 0,
        sortBy: "nameAsc",
        type: "account"
    Header: {
      context: {
        _jsns: "urn:zimbra",
        account: {
          _content: "",
          by: "name"
        authToken: "(removed)",
        notify: {
          seq: 2
        session: {
          _content: 1224,
          id: 1224
        userAgent: {
          name: "ZimbraWebClient - FF3.0 (Mac)",
          version: "6.0.1_GA_1816.DEBIAN5"
    My GAL conf looks like this:

    Server type: LDAP
    LDAP filter: (mail=%s*)
    Autocomplete filter: (|(cn=%s*)(sn=%s*)(gn=%s*)(mail=%s*))
    LDAP search base: dc=domain
    LDAP URL: ldap://ldap.server:389
    Bind DN:

    Can anyone suggest what may be the cause of this?

    Thanks in advance.

    EDIT - I can also successfully run an ldap search from the command line of the ZCS Server.
    Last edited by simonfishley; 10-07-2009 at 08:04 AM.

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