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Thread: Admin console server status page show stopped services

  1. #1
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    Default Admin console server status page show stopped services

    I installed Zimbra 6.0.1 on Ubuntu 8.04 LTS. The mail sending and receiving are working correctly. But the server status page show stopped all services while the zmcontrol status output is the following:

    Host mail.dev.foo.bar
    antispam Running
    antivirus Running
    convertd Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running
    stats Running

    What's wrong?

  2. #2
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    can anybody help me?

  3. #3
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    Have you checked /var/log/zimbra.log and the ones under /opt/zimbra/log for any errors ?

  4. #4
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    I found one error only in mailbox.log

    ~#cat /var/log/zimbra.log
    ...
    Oct 21 13:11:59 mail clamd[3737]: SelfCheck: Database status OK.
    Oct 21 13:13:01 mail zmmailboxdmgr[17277]: status requested
    Oct 21 13:13:01 mail zmmailboxdmgr[17277]: status OK
    Oct 21 13:13:03 mail zmmailboxdmgr[17336]: status requested
    Oct 21 13:13:03 mail zmmailboxdmgr[17336]: status OK
    Oct 21 13:14:38 mail zmmailboxdmgr[18369]: status requested
    Oct 21 13:14:38 mail zmmailboxdmgr[18369]: status OK
    Oct 21 13:14:39 mail zmmailboxdmgr[18428]: status requested
    Oct 21 13:14:39 mail zmmailboxdmgr[18428]: status OK
    Oct 21 13:16:15 mail zmmailboxdmgr[19458]: status requested
    Oct 21 13:16:15 mail zmmailboxdmgr[19458]: status OK
    Oct 21 13:16:16 mail zmmailboxdmgr[19517]: status requested
    Oct 21 13:16:16 mail zmmailboxdmgr[19517]: status OK
    Oct 21 13:17:51 mail zmmailboxdmgr[20546]: status requested
    Oct 21 13:17:51 mail zmmailboxdmgr[20546]: status OK
    Oct 21 13:17:52 mail zmmailboxdmgr[20605]: status requested
    Oct 21 13:17:52 mail zmmailboxdmgr[20605]: status OK

    ~# grep -ri error /opt/zimbra/log/
    2009-10-21 12:55:26,095 ERROR [btpool0-19] [] log - /zimbra/

    ~# cat /opt/zimbra/log/mailbox.log
    ...
    2009-10-21 12:55:26,095 ERROR [btpool0-19] [] log - /zimbra/
    org.mortbay.io.RuntimeIOException: java.io.IOException: Closed
    at org.mortbay.io.UncheckedPrintWriter.write(Unchecke dPrintWriter.java:183)
    at org.apache.jasper.runtime.JspWriterImpl.flushBuffe r(JspWriterImpl.java:181)
    at org.apache.jasper.runtime.PageContextImpl.release( PageContextImpl.java:237)
    at org.apache.jasper.runtime.JspFactoryImpl.internalR eleasePageContext(JspFactoryImpl.java:173)
    at org.apache.jasper.runtime.JspFactoryImpl.releasePa geContext(JspFactoryImpl.java:124)
    at org.apache.jsp.public_.login_jsp._jspService(login _jsp.java:663)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:66)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:502)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:380)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:417)
    at org.mortbay.jetty.servlet.Dispatcher.forward(Dispa tcher.java:334)
    at org.mortbay.jetty.servlet.Dispatcher.forward(Dispa tcher.java:126)
    at org.mortbay.jetty.servlet.DefaultServlet.doGet(Def aultServlet.java:472)
    at org.mortbay.jetty.servlet.DefaultServlet.doPost(De faultServlet.java:505)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:502)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1148)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:305)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1139)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:129)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1139)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:378)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:417)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:324)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:517)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:868)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:747)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:386)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: java.io.IOException: Closed
    at org.mortbay.jetty.AbstractGenerator$Output.write(A bstractGenerator.java:629)
    at org.mortbay.jetty.AbstractGenerator$Output.write(A bstractGenerator.java:579)
    at java.io.ByteArrayOutputStream.writeTo(ByteArrayOut putStream.java:109)
    at org.mortbay.jetty.AbstractGenerator$OutputWriter.w rite(AbstractGenerator.java:903)
    at org.mortbay.io.UncheckedPrintWriter.write(Unchecke dPrintWriter.java:174)
    ... 49 more
    ...

  5. #5
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    What happens if you click on the refresh button ?

  6. #6
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    the time of refresh displayed correctly in each line and the header, but there is red crosses near the services

  7. #7
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    I have a similar effect:
    When I log into the admin console it shows every service with a red cross - like with your server. But when I refresh the display after some seconds it shows all blue. Maybe this is only some sync issue after starting the web console.

    For me it's no issue, as the red crosses disappear with a refresh.

  8. #8
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    Search the forums for SSH (zmsshkeygen) ... it sounds like that ZCS can ssh to the zimbra user to get the services status.

  9. #9
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    I regenerated the ssh keys, but this step doesn'nt solve the problem...

  10. #10
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    same problem here, i only see green status for local services (the ones on store server)

    any hint?

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