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Thread: Import PST failed

  1. #1
    Join Date
    Jun 2006
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    Default Import PST failed

    I get the follow error running ZCSImportWiz-3.1.2_GA_435.exe on network edition 3.1.3 RHEL trail. I previously installed and tested the opensource edition on debian and used the same exact ZCSimportWiz and it transfered everything with no errors.

    I even tried doing an imap to imap transfer via outlook 2003 with the messages and only some of them transfer. On the ones it will not transfer i get an outlook error of "Can't move the items. The server responded: 'APPEND failed'

    I included a link to a zip file containing all the xml,msg,m2l of the errors generated by ZCSImport
    http://colt45.chemlab.org/zimbra_pst_import.zip


    Here is the ZCS import log>>>>>>>

    21-06-2006 09:22:49 [8112]: (MI): Batch Adding Contact d(Thu, 11 Aug 2005 19:50:53 -0000) fid(007) c(Melissa Burke)
    21-06-2006 09:22:49 [8112]: (MI): Batch Added Contact rid(262)
    21-06-2006 09:22:49 [8112]: (MI): Batch Adding Message d(Mon, 15 Aug 2005 13:30:28 -0000) fid(005)
    21-06-2006 09:22:49 [8112]: (MI): Batch Added Message rid(263)
    21-06-2006 09:22:49 [8112]: (MI): Executing batch request
    21-06-2006 09:22:58 [8112]: (MI): Got response (9504 ms)
    21-06-2006 09:22:58 [8112]: (MI): ERROR - error(s) detected in the server response
    21-06-2006 09:22:59 [8112]: (MI): ERROR - The SOAP request was logged to: C:\Documents and Settings\benjr\Desktop\3-request.xml
    21-06-2006 09:22:59 [8112]: (MI): ERROR - The SOAP response was logged to: C:\Documents and Settings\benjr\Desktop\3-response.xml
    21-06-2006 09:22:59 [8112]: (MI): Rid 263 failed: (service.FAILURE) (system failure: failed to analyze part)
    21-06-2006 09:22:59 [8112]: (MI): The MAPI message was logged to C:\Documents and Settings\benjr\Desktop\3-000000003a7f91bf1137ec4ba4f8a665f6e0945ee4a92000.m sg:
    21-06-2006 09:23:00 [8112]: (MI): ERROR - The SOAP request was logged to: C:\Documents and Settings\benjr\Desktop\4-request.xml
    21-06-2006 09:23:00 [8112]: (MI): ERROR - The SOAP response was logged to: C:\Documents and Settings\benjr\Desktop\4-response.xml
    21-06-2006 09:23:00 [8112]: (MI): Batch Adding Message d(Mon, 15 Aug 2005 14:31:05 -0000) fid(005)
    21-06-2006 09:23:00 [8112]: (MI): Batch Added Message rid(264)
    21-06-2006 09:23:00 [8112]: (MI): Batch Adding Message d(Mon, 15 Aug 2005 14:36:46 -0000) fid(005)
    21-06-2006 09:23:00 [8112]: (MI): Batch Added Message rid(265)
    21-06-2006 09:23:00 [8112]: (MI): Batch Adding Message d(Mon, 15 Aug 2005 20:30:47 -0000) fid(005)
    21-06-2006 09:23:00 [8112]: (MI): Batch Added Message rid(266)
    21-06-2006 09:23:00 [8112]: (MI): Executing batch request
    21-06-2006 09:23:09 [8112]: (MI): Got response (9175 ms)
    21-06-2006 09:23:09 [8112]: (MI): ERROR - error(s) detected in the server response
    21-06-2006 09:23:10 [8112]: (MI): ERROR - The SOAP request was logged to: C:\Documents and Settings\benjr\Desktop\5-request.xml
    21-06-2006 09:23:10 [8112]: (MI): ERROR - The SOAP response was logged to: C:\Documents and Settings\benjr\Desktop\5-response.xml
    21-06-2006 09:23:10 [8112]: (MI): Rid 264 failed: (service.FAILURE) (system failure: failed to analyze part)
    21-06-2006 09:23:10 [8112]: (MI): The MAPI message was logged to C:\Documents and Settings\benjr\Desktop\5-000000003a7f91bf1137ec4ba4f8a665f6e0945e04aa2000.m sg:
    21-06-2006 09:23:10 [8112]: (MI): ERROR - The SOAP request was logged to: C:\Documents and Settings\benjr\Desktop\6-request.xml
    21-06-2006 09:23:10 [8112]: (MI): ERROR - The SOAP response was logged to: C:\Documents and Settings\benjr\Desktop\6-response.xml
    21-06-2006 09:23:10 [8112]: (MI): Rid 265 failed: (service.FAILURE) (system failure: failed to analyze part)
    21-06-2006 09:23:10 [8112]: (MI): The MAPI message was logged to C:\Documents and Settings\benjr\Desktop\6-000000003a7f91bf1137ec4ba4f8a665f6e0945e44aa2000.m sg:
    21-06-2006 09:23:10 [8112]: (MI): ERROR - The SOAP request was logged to: C:\Documents and Settings\benjr\Desktop\7-request.xml
    21-06-2006 09:23:10 [8112]: (MI): ERROR - The SOAP response was logged to: C:\Documents and Settings\benjr\Desktop\7-response.xml
    21-06-2006 09:23:10 [8112]: Clearing internal progress log entries
    21-06-2006 09:23:10 [8112]: Entries cleared
    21-06-2006 09:23:10 [8112]: Too many items failed, exiting
    21-06-2006 09:23:10 [8112]: Worker thread exiting

  2. #2
    Join Date
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    Default

    In addition there is nothing showing up in any of the logs.
    /var/log/zimbra.log or /var/log/maillog

  3. #3
    Join Date
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    Default

    Seeing the APPEND failed makes me think there is a problem with the attachment indexer (convertd). Did you verify that you've installed the compat libs for RedHat? Check the end of this thread:

    http://www.zimbra.com/forums/showthr...light=kvfilter
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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