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Thread: [SOLVED] no incoming or outgoing mail

  1. #11
    phoenix is offline Zimbra Consultant & Moderator
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    Well, from the output you've posted you obviously have no valid A or MX record for yourdomain.com and you need to fix that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  2. #12
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    See that's where the confusion lies and the multiple guides, how to's and tutorials fail; lack of full information. Where exactly does the A and MX records go; the internal DNS/BIND server OR your domain's DNS host table OR both, and what's the correct syntax, wording, format, etc.? (e.g., "@", "", "mail", "mail.example.com" or "mail.example.com.")

  3. #13
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by anuvatec View Post
    See that's where the confusion lies and the multiple guides, how to's and tutorials fail; lack of full information. Where exactly does the A and MX records go; the internal DNS/BIND server OR your domain's DNS host table OR both, and what's the correct syntax, wording, format, etc.? (e.g., "@", "", "mail", "mail.example.com" or "mail.example.com.")
    There should be no confusion, the A & MX records go in your DNS configuration and your host file needs to be correct as per the Quick Start Installation Guide - the tutorials in the wiki & the (numerous) topics in the forums detail exactly what needs to be done.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #14
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    Well this is my example.com DNS host's table (on GoDaddy):

    Code:
    A (Host) Record:
    Host               Points to
    mail.example.com   1.2.3.4
    @                  5.6.7.8
    
    MX (Mail Exchange) Record:
    Host               Points to          Priority
    example.com        mail.example.com   10
    1.2.3.4 is the public IP to my mail server Ubuntu box running Zimbra, 5.6.7.8 is GoDaddy's IP that was already there when I registered the domain (I registered just the domain, no additional packages were purchased whatsoever)


    And this is my internal DNS/BIND db.example.com file (on the Zimbra server):

    Code:
    ;
    ; BIND data file for example.com
    ;
    $TTL 604800
    @ IN SOA mail.example.com. admin.example.com. (
    200911180045 ; Serial
    604800 ; Refresh
    86400 ; Retry
    2419200 ; Expire
    604800 ) ; Negative Cache TTL
    ;
    @   IN   NS   mail
    IN MX 10 mail
    IN A 192.168.0.10
    mail IN A 192.168.0.10
    Is there anything wrong here?

  5. #15
    phoenix is offline Zimbra Consultant & Moderator
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    Run the following commands (on the zimbra server and post the full output):

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname`  <-- use that exact command with backticks not single quotes
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #16
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    oh my, I already posted that info, nothing has changed. I knew you were a bot, you post that request multiple times to anyone with DNS issues.

    Does anyone else have any ideas or suggestions (for the SERVFAIL error message when doing a nslookup/dig of the email domain)?

  7. #17
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    Yep, here is my idea/suggestion:
    Quote Originally Posted by phoenix View Post
    Run the following commands (on the zimbra server and post the full output):

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname`  <-- use that exact command with backticks not single quotes

  8. #18
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    this is a joke right? a prank or something? if not, here's my output: http://www.zimbra.com/forums/install...tml#post161541. if so, why? I'm just trying to get help with Zimbra, I mean this what this forum is for right?

  9. #19
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by anuvatec View Post
    this is a joke right? a prank or something? if not,
    No, it's not a ioke. I told you earlier that there were no A or MX records in your output, you should fix that and post the output again. If that's not acceptable to you then feel free to fix it yourself instead of posting puerile comments.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #20
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    it's totally there:

    Code:
    anuvatec@mail:~$ cat /etc/bind/db.example.com
    ;
    ; BIND data file for example.com
    ;
    $TTL 604800
    ;$ORIGIN example.com.
    @ IN SOA mail.example.com. admin.example.com. (
    2009112011 ; Serial
    604800 ; Refresh
    86400 ; Retry
    2419200 ; Expire
    604800 ) ; Negative Cache TTL
    ;
    ;@   IN   NS   mail
    mail.example.com. IN A 192.168.0.10
    example.com. IN A 192.168.0.10
    example.com. IN MX 10 mail.example.com.
    almost two weeks on this whole issue, two domains attempted, 5 OS [re-]installations, 7 Zimbra [re-]installations, 30ish articles of documentation, tutorials, how-tos, guides, forum threads, etc.... those are simply comments of frustration homebro, not immaturity. I'm sure you can understand if not relate.

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