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Thread: Error Message with ./install.sh

  1. #1
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    Default Error Message with ./install.sh

    Good Morning,
    On Ubuntu 8.04 when I launch ./install.sh like root, the terminal show

    Operations logged to /tmp/install.log.6456
    Checking for existing installation...
    zimbra-ldap...NOT FOUND
    zimbra-logger...NOT FOUND
    zimbra-mta...NOT FOUND
    zimbra-snmp...NOT FOUND
    zimbra-store...NOT FOUND
    zimbra-apache...NOT FOUND
    zimbra-spell...NOT FOUND
    zimbra-convertd...NOT FOUND
    zimbra-memcached...NOT FOUND
    zimbra-proxy...NOT FOUND
    zimbra-archiving...NOT FOUND
    zimbra-cluster...NOT FOUND
    zimbra-core...NOT FOUND
    Error - zimbra user exists with incorrect home directory: /home/zimbra
    Exiting

    Where is the problem?

  2. #2
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    Looks like you already have a "zimbra" user on the system with it's home directory set to /home/zimbra. Did you try to create this user or something? (during install even?)

    To install Zimbra on this machine you would need to remove the "zimbra" user.

  3. #3
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    Default

    As a continuation of ArcaneMagus comments if you have a previous setup in a different location you can use the "usermod -d '/opt/zimbra/' zimbra" command to move the home directory

  4. #4
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    I would still recommend removing the user entirely and allowing the setup script to re-create it. Who knows what other settings are messed up with that user as compared to the user that the script creates...

  5. #5
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    Thak you, I remove my user Zimbra and replace all files but now I saw Operations logged to /tmp/install.log.7144
    Checking for existing installation...
    zimbra-ldap...NOT FOUND
    zimbra-logger...NOT FOUND
    zimbra-mta...NOT FOUND
    zimbra-snmp...NOT FOUND
    zimbra-store...NOT FOUND
    zimbra-apache...NOT FOUND
    zimbra-spell...NOT FOUND
    zimbra-convertd...NOT FOUND
    zimbra-memcached...NOT FOUND
    zimbra-proxy...NOT FOUND
    zimbra-archiving...NOT FOUND
    zimbra-cluster...NOT FOUND
    zimbra-core...NOT FOUND


    PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
    ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
    FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
    THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
    THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
    AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

    License Terms for the Zimbra Collaboration Suite:
    Zimbra - Zimbra Public End-User License Agreement, Version 2.1


    Press Return to continue


    ERROR: Installation can not proceeed. Please fix your /etc/hosts file
    to contain:

    127.0.0.1 localhost.localdomain localhost

    Zimbra install grants mysql permissions only to localhost and
    localhost.localdomain users. But Fedora/RH installs leave lines such
    as these in /etc/hosts:

    127.0.0.1 myhost.mydomain.com myhost localhost.localdomain localhost

    This causes MySQL to reject users coming from 127.0.0.1 as users from
    myhost.mydomain.com. You can read more details at:

    MySQL Bugs: #11822: Reverse lookup for 127.0.0.1 not accounted for in mysql_install_db

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Megavince View Post
    Zimbra install grants mysql permissions only to localhost and
    localhost.localdomain users. But Fedora/RH installs leave lines such
    as these in /etc/hosts:

    127.0.0.1 myhost.mydomain.com myhost localhost.localdomain localhost
    Check the format of the hosts file in the Quick Start Installation Guide and modify yours accordingly.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    Lightbulb

    make the /etc/hosts like following and things may work out.



    127.0.0.1 localhost
    192.168.0.1 zimbra.domain.com zimbra

    Regards
    Adeel

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by adeelarifbhatti View Post
    127.0.0.1 localhost
    That line is incorrect, it should be in the format specified in the documentation and all over these forums.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
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    Ok Thank you. But now is born another problem. This is the screen when the installation go:

    Initializing ldap...failed. (28416)


    ERROR



    Configuration failed

    Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
    complete the configuration.

    Errors have been logged to /tmp/zmsetup.11232009-172008.log

  10. #10
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    Is there any further information in the log file it mentions?

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