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Thread: Error on install

  1. #1
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    Default Error on install

    on RHEL I'm getting a install error. Her is what in my install.log

    Preparing packages for installation...
    groupadd: cannot rewrite group file
    useradd: unknown group zimbra
    error: %pre(zimbra-core-3.1.4_GA_518.RHEL4-20060626143329.i386) scriptlet failed, exit status 6
    error: install: %pre scriptlet failed (2), skipping zimbra-core-3.1.4_GA_518.RHEL4-20060626143329

    I have no idea what this means.

  2. #2
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    what's the output of these commands:

    df -k
    cat /etc/selinux/config

  3. #3
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    I disabled Selinux and now it looks like it installed. Now I need to find what the url is to access gui!!

  4. #4
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    http://hostname/
    ^-Zimbra UI (depends on the port you set, and SSL. If you had SSL mode installed, then https://hostname/ will be your address

    https://hostname:7071/zimbraAdmin
    ^Zimbra admin

  5. #5
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    hmm, I didn't install LDAP or SNMP. I can't seem to access the gui at all. Is LDAP necessary?

  6. #6
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    ldap is certainly necessary. have you checked out any of the documentation?

    ZCS_System_Architecture
    LDAP_uses_in_ZCS

    ZCS Quick Start.pdf
    Last edited by bobby; 07-11-2006 at 11:37 AM.

  7. #7
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    thanks..I've re-installed with LDAP now and am getting new error.

    Initializing ldap...FAILED (256)


    ERROR



    Configuration failed

    Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to

  8. #8
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    Log:
    Please post your install log

    It's likely that LDAP didn't stop prior

  9. #9
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    COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
    COMMAND: zmcontrol shutdown
    Host ns1.me.com
    Stopping antispam...Done
    Stopping antivirus...Done
    Stopping imapproxy...Done
    Stopping ldap...Done
    Stopping logger...Done
    Stopping mailbox...Done
    Stopping mta...Done
    Stopping snmp...Done
    Stopping spell...Done
    Preparing packages for installation...
    zimbra-core-3.1.4_GA_518.RHEL4-20060626143329
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)
    cp: cannot stat `/opt/zimbra/bin/zimbra': No such file or directory
    chmod: cannot access `/etc/init.d/zimbra': No such file or directory
    error reading information on service zimbra: No such file or directory
    error reading information on service zimbra: No such file or directory
    mkdir: cannot create directory `/opt/zimbra/ssl': File exists
    mkdir: cannot create directory `/opt/zimbra/.ssh': File exists
    Loading classes to share ... done.
    Rewriting and unlinking classes ... done.
    Calculating hash values for String objects .. done.
    Calculating fingerprints ... done.
    Removing unshareable information ... done.
    Moving most read-only objects to shared space at 0x90c50000 ... done.
    Moving common symbols to shared space at 0x90fcabc0 ... done.
    Moving remaining symbols to shared space at 0x910f6008 ... done.
    Moving string char arrays to shared space at 0x910f6a98 ... done.
    Moving additional symbols to shared space at 0x91178390 ... done.
    Read-only space ends at 0x911cc408, 5751816 bytes.
    Moving read-write objects to shared space at 0x91450000 ... done.
    Moving String objects to shared space at 0x919d3a10 ... done.
    Read-write space ends at 0x91a13a30, 6044208 bytes.
    Updating references to shared objects ... done.

    Preparing packages for installation...
    zimbra-ldap-3.1.4_GA_518.RHEL4-20060626143329
    Preparing packages for installation...
    zimbra-logger-3.1.4_GA_518.RHEL4-20060626143329
    Preparing packages for installation...
    zimbra-mta-3.1.4_GA_518.RHEL4-20060626143329
    umount2: Invalid argument
    umount: /opt/zimbra/amavisd/tmp: not mounted
    mv: cannot stat `/opt/zimbra/amavisd': No such file or directory
    chown: changing ownership of `/opt/zimbra/httpd': No such file or directory
    chown: changing ownership of `/opt/zimbra/mysql': No such file or directory
    chown: changing ownership of `/opt/zimbra/snmp': No such file or directory
    Preparing packages for installation...
    zimbra-snmp-3.1.4_GA_518.RHEL4-20060626143329
    Preparing packages for installation...
    zimbra-store-3.1.4_GA_518.RHEL4-20060626143329
    Preparing packages for installation...
    zimbra-apache-3.1.4_GA_518.RHEL4-20060626143329
    Preparing packages for installation...
    zimbra-spell-3.1.4_GA_518.RHEL4-20060626143329
    COMMAND: zmlocalconfig -f -e av_notify_user='admin@ns1.me.com'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_debug='false'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_initsize='1'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_maxsize='25'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_prefsize='0'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_timeout='120000'
    COMMAND: zmlocalconfig -f -e ldap_connect_timeout='10000'
    COMMAND: zmlocalconfig -f -e ldap_host=''
    COMMAND: zmlocalconfig -f -e ldap_is_master='true'
    COMMAND: zmlocalconfig -f -e ldap_log_level='0'
    COMMAND: zmlocalconfig -f -e ldap_master_url='ldap://ns1.me.com:389'
    COMMAND: zmlocalconfig -f -e ldap_port=''
    COMMAND: zmlocalconfig -f -e ldap_root_password='zimbra'
    COMMAND: zmlocalconfig -f -e ldap_url='ldap://ns1.me.com'
    COMMAND: zmlocalconfig -f -e localized_msgs_directory='${zimbra_home}/conf/msgs'
    COMMAND: zmlocalconfig -f -e logger_mysql_bind_address='localhost'
    COMMAND: zmlocalconfig -f -e logger_mysql_data_directory='${zimbra_home}/logger/db/data'
    COMMAND: zmlocalconfig -f -e logger_mysql_directory='${zimbra_home}/logger/mysql'
    COMMAND: zmlocalconfig -f -e logger_mysql_mycnf='${zimbra_home}/conf/my.logger.cnf'
    COMMAND: zmlocalconfig -f -e logger_mysql_pidfile='${zimbra_home}/logger/db/mysql.pid'
    COMMAND: zmlocalconfig -f -e logger_mysql_port='7307'
    COMMAND: zmlocalconfig -f -e logger_mysql_socket='${zimbra_home}/logger/db/mysql.sock'
    COMMAND: zmlocalconfig -f -e mysql_bind_address='localhost'
    COMMAND: zmlocalconfig -f -e mysql_data_directory='${zimbra_db_directory}/data'
    COMMAND: zmlocalconfig -f -e mysql_directory='${zimbra_home}/mysql'
    COMMAND: zmlocalconfig -f -e mysql_innodb_log_buffer_size='8388608'
    COMMAND: zmlocalconfig -f -e mysql_innodb_log_file_size='104857600'
    COMMAND: zmlocalconfig -f -e mysql_logger_root_password='F7Pg45y0ZURZsKRWuNSftH Hs2Z'
    COMMAND: zmlocalconfig -f -e mysql_memory_percent='40'
    COMMAND: zmlocalconfig -f -e mysql_mycnf='${zimbra_home}/conf/my.cnf'
    COMMAND: zmlocalconfig -f -e mysql_pidfile='${zimbra_db_directory}/mysql.pid'
    COMMAND: zmlocalconfig -f -e mysql_port='7306'
    COMMAND: zmlocalconfig -f -e mysql_read_buffer_size='1048576'
    COMMAND: zmlocalconfig -f -e mysql_root_password='LiDuwpZwHPMd_M8Q1KF73aw4B4PE'
    COMMAND: zmlocalconfig -f -e mysql_socket='${zimbra_db_directory}/mysql.sock'
    COMMAND: zmlocalconfig -f -e mysql_sort_buffer_size='1048576'
    COMMAND: zmlocalconfig -f -e mysql_table_cache='500'
    COMMAND: zmlocalconfig -f -e nio_imap_enable='false'
    COMMAND: zmlocalconfig -f -e nio_imap_log_buffers='false'
    COMMAND: zmlocalconfig -f -e postfix_alias_maps='hash:/etc/aliases'
    COMMAND: zmlocalconfig -f -e postfix_broken_sasl_auth_clients='yes'
    COMMAND: zmlocalconfig -f -e postfix_command_directory='/opt/zimbra/postfix-${postfix_version}/sbin'
    COMMAND: zmlocalconfig -f -e postfix_daemon_directory='/opt/zimbra/postfix-${postfix_version}/libexec'
    COMMAND: zmlocalconfig -f -e postfix_header_checks='pcre:/opt/zimbra/conf/postfix_header_checks'
    COMMAND: zmlocalconfig -f -e postfix_mailq_path='/opt/zimbra/postfix-${postfix_version}/sbin/mailq'
    COMMAND: zmlocalconfig -f -e postfix_manpage_directory='/opt/zimbra/postfix-${postfix_version}/man'
    COMMAND: zmlocalconfig -f -e postfix_newaliases_path='/opt/zimbra/postfix-${postfix_version}/sbin/newaliases'
    COMMAND: zmlocalconfig -f -e postfix_queue_directory='/opt/zimbra/postfix-${postfix_version}/spool'
    COMMAND: zmlocalconfig -f -e postfix_sender_canonical_maps='ldap:/opt/zimbra/conf/ldap-scm.cf'
    COMMAND: zmlocalconfig -f -e postfix_sendmail_path='/opt/zimbra/postfix-${postfix_version}/sbin/sendmail'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_client_restrictions='reject_unauth_p ipelining'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_data_restrictions='reject_unauth_pip elining'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_helo_required='yes'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_tls_cert_file='${zimbra_home}/conf/smtpd.crt'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_tls_key_file='${zimbra_home}/conf/smtpd.key'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_tls_loglevel='3'
    COMMAND: zmlocalconfig -f -e postfix_transport_maps='ldap:/opt/zimbra/conf/ldap-transport.cf'
    COMMAND: zmlocalconfig -f -e postfix_version='2.2.9'
    COMMAND: zmlocalconfig -f -e postfix_virtual_alias_domains='ldap://opt/zimbra/conf/ldap-vad.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_alias_maps='ldap:/opt/zimbra/conf/ldap-vam.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_mailbox_domains='ldap:/opt/zimbra/conf/ldap-vmd.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_mailbox_maps='ldap:/opt/zimbra/conf/ldap-vmm.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_transport='error'
    COMMAND: zmlocalconfig -f -e ssl_allow_untrusted_certs='TRUE'
    COMMAND: zmlocalconfig -f -e stats_img_folder='${zimbra_home}/zimbramon/rrdtool/work'
    COMMAND: zmlocalconfig -f -e tomcat_directory='${zimbra_home}/tomcat'
    COMMAND: zmlocalconfig -f -e tomcat_java_heap_memory_percent='30'
    COMMAND: zmlocalconfig -f -e tomcat_java_home='${zimbra_java_home}'
    COMMAND: zmlocalconfig -f -e tomcat_java_options='-client -XX:NewRatio=2'
    COMMAND: zmlocalconfig -f -e tomcat_keystore='${tomcat_directory}/conf/keystore'
    COMMAND: zmlocalconfig -f -e tomcat_pidfile='${zimbra_log_directory}/tomcat.pid'
    COMMAND: zmlocalconfig -f -e wiki_enabled='false'
    COMMAND: zmlocalconfig -f -e wiki_user='wiki'
    COMMAND: zmlocalconfig -f -e zimbra_auth_always_send_refer='false'
    COMMAND: zmlocalconfig -f -e zimbra_db_directory='${zimbra_home}/db'
    COMMAND: zmlocalconfig -f -e zimbra_extension_directory='${zimbra_home}/lib/ext'
    COMMAND: zmlocalconfig -f -e zimbra_gid='511'
    COMMAND: zmlocalconfig -f -e zimbra_home='/opt/zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_index_directory='${zimbra_home}/index'
    COMMAND: zmlocalconfig -f -e zimbra_index_idle_flush_time='600'
    COMMAND: zmlocalconfig -f -e zimbra_index_lru_size='100'
    COMMAND: zmlocalconfig -f -e zimbra_index_max_uncommitted_operations='200'
    COMMAND: zmlocalconfig -f -e zimbra_java_home='${zimbra_home}/java'
    COMMAND: zmlocalconfig -f -e zimbra_ldap_password='zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_ldap_userdn='uid=zimbra,cn=admins,cn=zimbra '
    COMMAND: zmlocalconfig -f -e zimbra_log4j_properties='${zimbra_home}/conf/log4j.properties'
    COMMAND: zmlocalconfig -f -e zimbra_log_directory='${zimbra_home}/log'
    COMMAND: zmlocalconfig -f -e zimbra_logger_mysql_password='hNT8S5DUfz9jqHSRnecI XnDB'
    COMMAND: zmlocalconfig -f -e zimbra_mtareport_max_recipients='50'
    COMMAND: zmlocalconfig -f -e zimbra_mtareport_max_senders='50'
    COMMAND: zmlocalconfig -f -e zimbra_mysql_connector_maxActive='10'
    COMMAND: zmlocalconfig -f -e zimbra_mysql_password='nWJ2Yvl3LM_zHl6Uzd_IXkGcPo'
    COMMAND: zmlocalconfig -f -e zimbra_mysql_user='zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_server_hostname='ns1.me.com'
    COMMAND: zmlocalconfig -f -e zimbra_spam_report_queue_size='100'
    COMMAND: zmlocalconfig -f -e zimbra_store_directory='${zimbra_home}/store'
    COMMAND: zmlocalconfig -f -e zimbra_store_sweeper_max_age='480'
    COMMAND: zmlocalconfig -f -e zimbra_tmp_directory='/tmp/zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_uid='513'
    COMMAND: zmlocalconfig -f -e zimbra_user='zimbra'
    COMMAND: zmlocalconfig -f -e zimlet_directory='${tomcat_directory}/webapps/service/zimlet'

  10. #10
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    So LDAP didn't start or that it can't connect.

    What does your hosts file look like?
    Code:
     ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException localhost:389)

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