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Thread: zimbra installed but can't browse https://hostname:7071/

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    Default zimbra installed but can't browse https://hostname:7071/

    I am trying to run zimbra 6 in CentOS 5.
    I installed and there is no error. But I can't browse https://hostname:7071/, firefox can't establish a connection. I checked https://ipAddress:7071/ and got the same result.
    Can anyone tell me how to fix it. Thanks in advance.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by im3g.anhtv View Post
    I am trying to run zimbra 6 in CentOS 5.
    I installed and there is no error. But I can't browse https://hostname:7071/, firefox can't establish a connection. I checked https://ipAddress:7071/ and got the same result.
    Can anyone tell me how to fix it. Thanks in advance.
    Have you disabled the firewall and/or SElinux on this server? Have you searched the forums for this problem and tried some of the available solutions?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Yes, I disabled firewall and disabled SElinux when intsall completely. I also searched in this forum and internet. I have tried some solution and when I run "zmcontrol start", the output is "unable to determine enabled services from ldap".

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by im3g.anhtv View Post
    Yes, I disabled firewall and disabled SElinux when intsall completely. I also searched in this forum and internet. I have tried some solution and when I run "zmcontrol start", the output is "unable to determine enabled services from ldap".
    Then why didn't you provide that information in your first post? That error has been covered extensively in the forums, you either got an invalid hosts file and/or you're missing DNS A & MX records pointing to your server. Check the Quick Start Installation Guide and then read the details of what's needed for a Split DNS (if you're behind a NAT router or firewall). You'll find plenty of details in the forums on what's needed to get that working and what information you need to debug the problem.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    this is my fault, sorry. I just don't know how to figure out where the fault is. I will find more information and try. Could you please send me some potential solution? Thank you:d

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by im3g.anhtv View Post
    this is my fault, sorry. I just don't know how to figure out where the fault is. I will find more information and try. Could you please send me some potential solution? Thank you:d
    I've given you details of where to start, check your hosts file and set-up the Split DNS - my post above has links to both of those.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Here is my hosts file:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    192.168.1.27 mail.im3g.com mail
    ::1 localhost6.localdomain6 localhost6
    and when i run "nslookup mail.im3g.com", it return
    Server: 192.168.1.27
    Address: 192.168.1.27#53

    Name: mail.im3g.com
    Address: 192.168.1.27
    when I run "hostname" and "hostname -f", it both return "mail.im3g.com"
    I disabled firewall and SElinux, but I also did the tutorial in howtoforge. It is based on Split DNS
    Could you please tell me where the potential fault is?

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by im3g.anhtv View Post
    Could you please tell me where the potential fault is?
    The likelihood is that there's a problem with your DNS, search the forums and look at the information that's needed check your DNS and diagnose the problem then post the output in this thread.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    I found that my primary DNS is equal to my IP Address. Is this ok? If I change my primay DNS to my default gateway, zimbra warning that DNS is error.

    when i run "zmcontrol status", everything return running except MTA return failed. But I think it is not an error because we can config it latter, right?

    I haven't found any more error yet.

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    Thank you for your help, I did do all the steps again and succeeded. May be in the first try, I make some mistakes. Thanks a lot

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