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Thread: Install zcs 6.0.8 on SLESS 10 32 bits

  1. #1
    Join Date
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    Default Install zcs 6.0.8 on SLESS 10 32 bits

    Hi,

    I try install zcs-6.0.8_GA_2661.SuSEES10.20100820055003. I can't get Mainmenu that displays showing the default entries for the Zimbra component i am installing.

    Code:
    Do you agree with the terms of the software license agreement? [N] Y
    
    Checking for prerequisites...
         FOUND: NPTL
         FOUND: sudo-1.6.8p12-18.14
         FOUND: libidn-0.6.0-14.2
         FOUND: gmp-4.1.4-20.10
         FOUND: /usr/lib/libstdc++.so.6
    Checking for suggested prerequisites...
        FOUND: perl-5.8.8
        FOUND: sysstat
    Prerequisite check complete.
    Checking current number of databases...
    
    Do you want to verify message store database integrity? [Y] N
    
    Checking for installable packages
    
    Found zimbra-core
    Found zimbra-ldap
    Found zimbra-logger
    Found zimbra-mta
    Found zimbra-snmp
    Found zimbra-store
    Found zimbra-apache
    Found zimbra-spell
    Found zimbra-memcached
    Found zimbra-proxy
    
    
    The Zimbra Collaboration Suite appears already to be installed.
    It can be upgraded with no effect on existing accounts,
    or the current installation can be completely removed prior
    to installation for a clean install.
    
    Do you wish to upgrade? [Y]
    
    Select the packages to install
        Upgrading zimbra-core
        Upgrading zimbra-ldap
        Upgrading zimbra-logger
        Upgrading zimbra-mta
        Upgrading zimbra-snmp
        Upgrading zimbra-store
        Upgrading zimbra-apache
        Upgrading zimbra-spell
    
    Install zimbra-memcached [Y]
        Upgrading zimbra-proxy
    Checking required space for zimbra-core
    checking space for zimbra-store
    
    Installing:
        zimbra-core
        zimbra-ldap
        zimbra-logger
        zimbra-mta
        zimbra-snmp
        zimbra-store
        zimbra-apache
        zimbra-spell
        zimbra-memcached
        zimbra-proxy
    
    The system will be modified.  Continue? [N] Y
    
    Shutting down zimbra mail
    
    Removing existing packages
    
       zimbra-ldap...done
       zimbra-logger...done
       zimbra-mta...done
       zimbra-snmp...done
       zimbra-store...done
       zimbra-spell...done
       zimbra-proxy...done
       zimbra-apache...done
       zimbra-core...done
    
    Removing deployed webapp directories
    Installing packages
    
        zimbra-core......zimbra-core-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-ldap......zimbra-ldap-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-logger......zimbra-logger-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-mta......zimbra-mta-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-snmp......zimbra-snmp-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-store......zimbra-store-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-apache......zimbra-apache-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-spell......zimbra-spell-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-memcached......zimbra-memcached-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
        zimbra-proxy......zimbra-proxy-6.0.8_GA_2661.SuSEES10-20100820055003.i386.rpm...done
    
    Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
       HOSTNAME=localhost
       LDAPHOST=
       LDAPPORT=
       SNMPTRAPHOST=
       SMTPSOURCE=
       SMTPDEST=
       SNMPNOTIFY=0
       SMTPNOTIFY=0
       LDAPROOTPW=zimbra
       LDAPZIMBRAPW=zimbra
       LDAPPOSTPW=zmpostfix
       LDAPREPPW=zmreplica
       LDAPAMAVISPW=zmamavis
       LDAPNGINXPW=zmnginx
    Restoring existing configuration file from /opt/zimbra/.saveconfig/localconfig.xml...done
    Operations logged to /tmp/zmsetup.09032010-125248.log
    Installing LDAP configuration database...done.
    ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    Setting defaults...ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    done.
    Setting defaults from existing config...done.
    Checking for port conflicts
    ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    Saving config in /opt/zimbra/config.8588...done.
    Operations logged to /tmp/zmsetup.09032010-125248.log
    Setting local config values...done.
    Setting up CA...done.
    Deploying CA to /opt/zimbra/conf/ca ...done.
    Warning: No valid SSL certificates were found.
    New self-signed certificates will be generated and installed.
    Creating SSL certificate...done.
    Creating SSL certificate...done.
    Creating SSL certificate...done.
    Creating SSL certificate...done.
    Installing mailboxd SSL certificates...done.
    Setting replication password...done.
    Setting Postfix password...done.
    Setting amavis password...done.
    Setting nginx password...done.
    Creating server entry for localhost...failed.
    Saving CA in ldap ...done.
    Saving SSL Certificate in ldap ...done.
    Setting spell check URL...failed.
    Setting service ports on localhost...done.
    Adding localhost to zimbraMailHostPool in default COS...failed. Couldn't find a server entry for localhost
    Installing webclient skins...
            bare...failed.
            beach...failed.
            bones...failed.
            hotrod...failed.
            lake...failed.
            lavender...failed.
            lemongrass...failed.
            oasis...failed.
            pebble...failed.
            sand...failed.
            sky...failed.
            smoke...failed.
            steel...failed.
            tree...failed.
            twilight...failed.
            waves...failed.
            yahoo...failed.
            zmail...failed.
    Finished installing webclient skins.
    Setting Keyboard Shortcut Preferences...failed.
    Setting zimbraFeatureIMEnabled=FALSE...failed.
    Setting zimbraFeatureTasksEnabled=FALSE...failed.
    Setting zimbraFeatureBriefcasesEnabled=FALSE...failed.
    Setting zimbraFeatureNotebookEnabled=TRUE...failed.
    Setting MTA auth host...failed.
    Setting TimeZone Preference...failed.
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: javax.naming.CommunicationException localhost:389)
    prov> Initializing mta config...done.
    Setting services on localhost...done.
    Creating domain sistemas.gruposame.net...failed.
    Setting default domain name...failed.
    Creating user spam.j4rs1ktlty@.. ...failed.
    Creating user ham.ouz_9ekt@.... ...failed.
    Setting spam training accounts...failed.
    Initializing store sql database...done.
    Setting zimbraSmtpHostname for localhost...failed.
    Configuring SNMP...done.
    Checking for default IM conference room...not present.
    Initializing default IM conference room...failed.
    Setting up syslog.conf...done.
    
    You have the option of notifying Zimbra of your installation.
    This helps us to track the uptake of the Zimbra Collaboration Suite.
    The only information that will be transmitted is:
            The VERSION of zcs installed (6.0.8_GA_2661_SuSEES10)
            The ADMIN EMAIL ADDRESS created (admin@........net)
    
    Notify Zimbra of your installation? [Yes] No
    Notification skipped
    Starting servers...Unable to determine enabled services from ldap.
    done.
    Checking for deprecated zimlets...failed.
    Removing convertd mime tree from ldap...failed. This may impact system functionality.
    Installing common zimlets...
            com_zimbra_adminversioncheck...failed. This may impact system functionality.
            com_zimbra_bulkprovision...failed. This may impact system functionality.
            com_zimbra_cert_manager...failed. This may impact system functionality.
            com_zimbra_date...failed. This may impact system functionality.
            com_zimbra_dnd...failed. This may impact system functionality.
            com_zimbra_email...failed. This may impact system functionality.
            com_zimbra_phone...failed. This may impact system functionality.
            com_zimbra_url...failed. This may impact system functionality.
            com_zimbra_ymemoticons...failed. This may impact system functionality.
    Finished installing common zimlets.
    Initializing Documents...failed to initialize documents...see logfile for details.
    Restarting mailboxd...done.
    Setting up zimbra crontab...cp: cannot stat `/var/spool/cron/tabs/zimbra': No such file or directory
    done.
    
    
    Moving /tmp/zmsetup.09032010-125248.log to /opt/zimbra/log
    
    
    Configuration complete - press return to exit
    I can't understand. Some advise?

    Thanks a lot.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    This looks like an upgrade, according to that log file, what are you upgrading from? If this is a single server why do you have memcached & proxy installed? It also looks like you've run the upgrade/install several times, that's why the following entries are all empty:

    Code:
    Setting defaults from saved config in /opt/zimbra/.saveconfig/config.save
       HOSTNAME=localhost
       LDAPHOST=
       LDAPPORT=
       SNMPTRAPHOST=
       SMTPSOURCE=
       SMTPDEST=
       SNMPNOTIFY=0
       SMTPNOTIFY=0
       LDAPROOTPW=zimbra
       LDAPZIMBRAPW=zimbra
       LDAPPOSTPW=zmpostfix
       LDAPREPPW=zmreplica
       LDAPAMAVISPW=zmamavis
       LDAPNGINXPW=zmnginx
    You can find information in the forums on how to recover from that error (basically you'll need to restore the defaults).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    Join Date
    Apr 2009
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    Willemstad, Curacao
    Posts
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    Default

    Above problem happened to me several times, untill I started doing the following:

    First, use install.sh with --softwareonly. This prevents the installer to go into configuration mode. The problem as far as I can see is a broken ldap. So with --softwareonly it installs but does not upgrade.

    Then, fix the ldap database. In my case, I had to upgrade from 32 bit to 64 bit and reconstruct the database. There is a post in the forum Exporting and Importing Zimbra LDAP Data Zimbra :: Blog how to do that.

    If it's not 32->64 bit, then recover the database.
    I think (as root) doing
    /opt/zimbra/bdb/bin/db_recover -v -h /opt/zimbra/data/ldap/hdb/db
    will fix it. Sometimes you get an error (something about wrong version) and then you have to use the other db_recover that is in /opt/zimbra/bdb-SOMEVERSIONNUMBER. ..

    After you fixed ldap, then run /opt/zimbra/libexec/zmsetup.pl

    Good luck

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