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Thread: Zimbra Upgrade FAILED Badly

  1. #1
    Join Date
    Jul 2006
    Posts
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    Rep Power
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    Default Zimbra Upgrade FAILED Badly

    LDAP did not upgrade properlya nd the service won't start. I have tried to run the upgrade again and still get LDAP service errors.

    Install error:

    Restoring existing configuration file from /opt/zimbra/.saveconfig/config.save...done
    Operations logged to /tmp/zmsetup.log.13637
    Setting defaults...Setting defaults from existing config...Done
    Checking for port conflicts
    Starting ldap...Done
    Setting defaults from ldap...ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException XXX:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException XXX:389)
    ERROR: service.FAILURE (system failure: getDirectContext) (cause: javax.naming.CommunicationException XXX:389)



    Log output:


    Setting defaults...
    Setting defaults from existing config...
    Getting local config zimbra_server_hostname

    Getting local config ldap_url

    Getting local config ldap_port

    Getting local config ldap_root_password

    Getting local config mysql_root_password

    Getting local config mysql_logger_root_password

    Getting local config zimbra_mysql_password

    Getting local config zimbra_logger_mysql_password

    Done

    Checking for port conflicts

    Starting ldap...
    *** Running as zimbra user: /opt/zimbra/openldap/sbin/slapindex -f /opt/zimbra/conf/slapd.conf

    *** Running as zimbra user: /opt/zimbra/bin/ldap start

    ERROR - failed to start slapd

    *** Running as zimbra user: /opt/zimbra/libexec/zmldapapplyldif

    ERROR - failed to start slapd

    ldap_bind: Can't contact LDAP server (-1)
    ldap_bind: Can't contact LDAP server (-1)
    ldap_bind: Can't contact LDAP server (-1)
    ldap_bind: Can't contact LDAP server (-1)
    ldap_bind: Can't contact LDAP server (-1)
    ls: /opt/zimbra/lib/conf/*ldif: No such file or directory
    Done

    Setting defaults from ldap...
    Done

    Checking ldap on XXX:389...
    FAILED ( ldap_bind: Can't contact LDAP server (-1) )

    Checking ldap on XXX:389...
    FAILED ( ldap_bind: Can't contact LDAP server (-1) )




    Any help is appreciated as I am down until this is resolved...

  2. #2
    Join Date
    Jul 2006
    Posts
    5
    Rep Power
    9

    Default

    The initial upgrade log is as follows:

    COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
    COMMAND: zmcontrol shutdown
    Host XXX
    Stopping mta...Done
    Stopping spell...Done
    Stopping snmp...Done
    Stopping antivirus...Done
    Stopping antispam...Done
    Stopping imapproxy...Done
    Stopping mailbox...Done
    Stopping logger...Done
    Stopping ldap...Done
    Preparing packages for installation...
    zimbra-core-4.0.0_GA_303.RHEL4-20060829133702
    mkdir: cannot create directory `/opt/zimbra/ssl': File exists
    mkdir: cannot create directory `/opt/zimbra/.ssh': File exists
    Loading classes to share ... done.
    Rewriting and unlinking classes ... done.
    Calculating hash values for String objects .. done.
    Calculating fingerprints ... done.
    Removing unshareable information ... done.
    Moving most read-only objects to shared space at 0x90a50000 ... done.
    Moving common symbols to shared space at 0x90dcbf80 ... done.
    Moving remaining symbols to shared space at 0x90ef7a60 ... done.
    Moving string char arrays to shared space at 0x90ef84f0 ... done.
    Moving additional symbols to shared space at 0x90f79e80 ... done.
    Read-only space ends at 0x90fce070, 5759088 bytes.
    Moving read-write objects to shared space at 0x91250000 ... done.
    Moving String objects to shared space at 0x917d50b0 ... done.
    Read-write space ends at 0x91815130, 6050096 bytes.
    Updating references to shared objects ... done.

    Preparing packages for installation...
    zimbra-ldap-4.0.0_GA_303.RHEL4-20060829133702
    Preparing packages for installation...
    zimbra-logger-4.0.0_GA_303.RHEL4-20060829133702
    Preparing packages for installation...
    zimbra-mta-4.0.0_GA_303.RHEL4-20060829133702
    umount2: Invalid argument
    umount: /opt/zimbra/amavisd/tmp: not mounted
    mv: cannot stat `/opt/zimbra/amavisd': No such file or directory
    chown: changing ownership of `/opt/zimbra/httpd': No such file or directory
    chown: changing ownership of `/opt/zimbra/mysql': No such file or directory
    chown: changing ownership of `/opt/zimbra/snmp': No such file or directory
    chown: cannot access `/opt/zimbra/perdition-1.17': No such file or directory
    Preparing packages for installation...
    zimbra-snmp-4.0.0_GA_303.RHEL4-20060829133702
    Preparing packages for installation...
    zimbra-store-4.0.0_GA_303.RHEL4-20060829133702
    Preparing packages for installation...
    zimbra-apache-4.0.0_GA_303.RHEL4-20060829133702
    Preparing packages for installation...
    zimbra-spell-4.0.0_GA_303.RHEL4-20060829133702
    COMMAND: zmlocalconfig -f -e av_notify_user='virus@XXX'
    COMMAND: zmlocalconfig -f -e ldap_cache_account_maxage='15'
    COMMAND: zmlocalconfig -f -e ldap_cache_account_maxsize='5000'
    COMMAND: zmlocalconfig -f -e ldap_cache_cos_maxage='15'
    COMMAND: zmlocalconfig -f -e ldap_cache_cos_maxsize='100'
    COMMAND: zmlocalconfig -f -e ldap_cache_domain_maxage='15'
    COMMAND: zmlocalconfig -f -e ldap_cache_domain_maxsize='100'
    COMMAND: zmlocalconfig -f -e ldap_cache_server_maxage='15'
    COMMAND: zmlocalconfig -f -e ldap_cache_server_maxsize='100'
    COMMAND: zmlocalconfig -f -e ldap_cache_timezone_maxsize='100'
    COMMAND: zmlocalconfig -f -e ldap_cache_zimlet_maxage='15'
    COMMAND: zmlocalconfig -f -e ldap_cache_zimlet_maxsize='100'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_debug='false'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_initsize='1'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_maxsize='25'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_prefsize='0'
    COMMAND: zmlocalconfig -f -e ldap_connect_pool_timeout='120000'
    COMMAND: zmlocalconfig -f -e ldap_connect_timeout='10000'
    COMMAND: zmlocalconfig -f -e ldap_host=''
    COMMAND: zmlocalconfig -f -e ldap_is_master='true'
    COMMAND: zmlocalconfig -f -e ldap_log_level='0'
    COMMAND: zmlocalconfig -f -e ldap_master_url='ldap://XXX:389'
    COMMAND: zmlocalconfig -f -e ldap_port=''
    COMMAND: zmlocalconfig -f -e ldap_root_password='XXX'
    COMMAND: zmlocalconfig -f -e ldap_url='ldap://XXX'
    COMMAND: zmlocalconfig -f -e localized_msgs_directory='${zimbra_home}/conf/msgs'
    COMMAND: zmlocalconfig -f -e logger_mysql_bind_address='localhost'
    COMMAND: zmlocalconfig -f -e logger_mysql_data_directory='${zimbra_home}/logger/db/data'
    COMMAND: zmlocalconfig -f -e logger_mysql_directory='${zimbra_home}/logger/mysql'
    COMMAND: zmlocalconfig -f -e logger_mysql_mycnf='${zimbra_home}/conf/my.logger.cnf'
    COMMAND: zmlocalconfig -f -e logger_mysql_pidfile='${zimbra_home}/logger/db/mysql.pid'
    COMMAND: zmlocalconfig -f -e logger_mysql_port='7307'
    COMMAND: zmlocalconfig -f -e logger_mysql_socket='${zimbra_home}/logger/db/mysql.sock'
    COMMAND: zmlocalconfig -f -e mysql_bind_address='localhost'
    COMMAND: zmlocalconfig -f -e mysql_data_directory='${zimbra_db_directory}/data'
    COMMAND: zmlocalconfig -f -e mysql_directory='${zimbra_home}/mysql'
    COMMAND: zmlocalconfig -f -e mysql_innodb_log_buffer_size='8388608'
    COMMAND: zmlocalconfig -f -e mysql_innodb_log_file_size='104857600'
    COMMAND: zmlocalconfig -f -e mysql_logger_root_password='XXX'
    COMMAND: zmlocalconfig -f -e mysql_memory_percent='40'
    COMMAND: zmlocalconfig -f -e mysql_mycnf='${zimbra_home}/conf/my.cnf'
    COMMAND: zmlocalconfig -f -e mysql_pidfile='${zimbra_db_directory}/mysql.pid'
    COMMAND: zmlocalconfig -f -e mysql_port='7306'
    COMMAND: zmlocalconfig -f -e mysql_read_buffer_size='1048576'
    COMMAND: zmlocalconfig -f -e mysql_root_password='XXX'
    COMMAND: zmlocalconfig -f -e mysql_socket='${zimbra_db_directory}/mysql.sock'
    COMMAND: zmlocalconfig -f -e mysql_sort_buffer_size='1048576'
    COMMAND: zmlocalconfig -f -e mysql_table_cache='500'
    COMMAND: zmlocalconfig -f -e nio_imap_enable='false'
    COMMAND: zmlocalconfig -f -e nio_imap_log_buffers='false'
    COMMAND: zmlocalconfig -f -e nio_imap_write_queue_max_size='10240000'
    COMMAND: zmlocalconfig -f -e nio_imap_write_queue_max_size_unauth='20480'
    COMMAND: zmlocalconfig -f -e nio_write_buffer_compaction_percent='50'
    COMMAND: zmlocalconfig -f -e postfix_alias_maps='hash:/etc/aliases'
    COMMAND: zmlocalconfig -f -e postfix_broken_sasl_auth_clients='yes'
    COMMAND: zmlocalconfig -f -e postfix_command_directory='/opt/zimbra/postfix-${postfix_version}/sbin'
    COMMAND: zmlocalconfig -f -e postfix_daemon_directory='/opt/zimbra/postfix-${postfix_version}/libexec'
    COMMAND: zmlocalconfig -f -e postfix_header_checks='pcre:/opt/zimbra/conf/postfix_header_checks'
    COMMAND: zmlocalconfig -f -e postfix_mailq_path='/opt/zimbra/postfix-${postfix_version}/sbin/mailq'
    COMMAND: zmlocalconfig -f -e postfix_manpage_directory='/opt/zimbra/postfix-${postfix_version}/man'
    COMMAND: zmlocalconfig -f -e postfix_newaliases_path='/opt/zimbra/postfix-${postfix_version}/sbin/newaliases'
    COMMAND: zmlocalconfig -f -e postfix_queue_directory='/opt/zimbra/postfix-${postfix_version}/spool'
    COMMAND: zmlocalconfig -f -e postfix_sender_canonical_maps='ldap:/opt/zimbra/conf/ldap-scm.cf'
    COMMAND: zmlocalconfig -f -e postfix_sendmail_path='/opt/zimbra/postfix-${postfix_version}/sbin/sendmail'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_client_restrictions='reject_unauth_p ipelining'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_data_restrictions='reject_unauth_pip elining'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_helo_required='yes'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_tls_cert_file='${zimbra_home}/conf/smtpd.crt'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_tls_key_file='${zimbra_home}/conf/smtpd.key'
    COMMAND: zmlocalconfig -f -e postfix_smtpd_tls_loglevel='3'
    COMMAND: zmlocalconfig -f -e postfix_transport_maps='ldap:/opt/zimbra/conf/ldap-transport.cf'
    COMMAND: zmlocalconfig -f -e postfix_version='2.2.9'
    COMMAND: zmlocalconfig -f -e postfix_virtual_alias_domains='ldap://opt/zimbra/conf/ldap-vad.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_alias_maps='ldap:/opt/zimbra/conf/ldap-vam.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_mailbox_domains='ldap:/opt/zimbra/conf/ldap-vmd.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_mailbox_maps='ldap:/opt/zimbra/conf/ldap-vmm.cf'
    COMMAND: zmlocalconfig -f -e postfix_virtual_transport='error'
    COMMAND: zmlocalconfig -f -e smtp_destination='XXX'
    COMMAND: zmlocalconfig -f -e smtp_notify='yes'
    COMMAND: zmlocalconfig -f -e smtp_source='zimbra_mta@XXX'
    COMMAND: zmlocalconfig -f -e snmp_notify='yes'
    COMMAND: zmlocalconfig -f -e snmp_trap_host='XXX'
    COMMAND: zmlocalconfig -f -e ssl_allow_untrusted_certs='TRUE'
    COMMAND: zmlocalconfig -f -e stats_img_folder='${zimbra_home}/zimbramon/rrdtool/work'
    COMMAND: zmlocalconfig -f -e tomcat_directory='${zimbra_home}/tomcat'
    COMMAND: zmlocalconfig -f -e tomcat_java_heap_memory_percent='30'
    COMMAND: zmlocalconfig -f -e tomcat_java_home='${zimbra_java_home}'
    COMMAND: zmlocalconfig -f -e tomcat_java_options='-client -XX:NewRatio=2'
    COMMAND: zmlocalconfig -f -e tomcat_keystore='${tomcat_directory}/conf/keystore'
    COMMAND: zmlocalconfig -f -e tomcat_pidfile='${zimbra_log_directory}/tomcat.pid'
    COMMAND: zmlocalconfig -f -e wiki_enabled='false'
    COMMAND: zmlocalconfig -f -e wiki_user='wiki'
    COMMAND: zmlocalconfig -f -e zimbra_admin_service_port='7071'
    COMMAND: zmlocalconfig -f -e zimbra_attrs_directory='${zimbra_home}/conf/attrs'
    COMMAND: zmlocalconfig -f -e zimbra_auth_always_send_refer='false'
    COMMAND: zmlocalconfig -f -e zimbra_db_directory='${zimbra_home}/db'
    COMMAND: zmlocalconfig -f -e zimbra_extension_common_directory='${zimbra_home}/lib/ext-common'
    COMMAND: zmlocalconfig -f -e zimbra_extension_directory='${zimbra_home}/lib/ext'
    COMMAND: zmlocalconfig -f -e zimbra_gid='501'
    COMMAND: zmlocalconfig -f -e zimbra_home='/opt/zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_index_directory='${zimbra_home}/index'
    COMMAND: zmlocalconfig -f -e zimbra_index_idle_flush_time='600'
    COMMAND: zmlocalconfig -f -e zimbra_index_lru_size='100'
    COMMAND: zmlocalconfig -f -e zimbra_index_max_uncommitted_operations='200'
    COMMAND: zmlocalconfig -f -e zimbra_java_home='${zimbra_home}/java'
    COMMAND: zmlocalconfig -f -e zimbra_ldap_password='XXX'
    COMMAND: zmlocalconfig -f -e zimbra_ldap_user='zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_ldap_userdn='uid=zimbra,cn=admins,cn=zimbra '
    COMMAND: zmlocalconfig -f -e zimbra_log4j_properties='${zimbra_home}/conf/log4j.properties'
    COMMAND: zmlocalconfig -f -e zimbra_log_directory='${zimbra_home}/log'
    COMMAND: zmlocalconfig -f -e zimbra_logger_mysql_password='XXX'
    COMMAND: zmlocalconfig -f -e zimbra_mtareport_max_recipients='50'
    COMMAND: zmlocalconfig -f -e zimbra_mtareport_max_senders='50'
    COMMAND: zmlocalconfig -f -e zimbra_mysql_connector_maxActive='10'
    COMMAND: zmlocalconfig -f -e zimbra_mysql_password='XXX'
    COMMAND: zmlocalconfig -f -e zimbra_mysql_user='zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_server_hostname='XXX'
    COMMAND: zmlocalconfig -f -e zimbra_spam_report_queue_size='100'
    COMMAND: zmlocalconfig -f -e zimbra_store_directory='${zimbra_home}/store'
    COMMAND: zmlocalconfig -f -e zimbra_store_sweeper_max_age='480'
    COMMAND: zmlocalconfig -f -e zimbra_throttle_op_concurrency='1000,1000,1000,100 0,1000'
    COMMAND: zmlocalconfig -f -e zimbra_tmp_directory='/tmp/zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_uid='501'
    COMMAND: zmlocalconfig -f -e zimbra_user='zimbra'
    COMMAND: zmlocalconfig -f -e zimbra_zmprov_default_soap_server='localhost'
    COMMAND: zmlocalconfig -f -e zimbra_zmprov_default_to_ldap='false'
    COMMAND: zmlocalconfig -f -e zimlet_directory='${tomcat_directory}/webapps/service/zimlet'





    Logprocess Log File:



    DBI connect('database=zimbra_logger;mysql_read_default _file=/opt/zimbra/conf/my.logger.cnf;mysql_socket=/opt/zimbra/logger/db/mysql.sock','zimbra',...) failed: Can't connect to local MySQL server through socket '/opt/zimbra/logger/db/mysql.sock' (2) at /opt/zimbra/libexec/zmlogprocess line 63
    DB: Can't connect to dbi:mysql:database=zimbra_logger;mysql_read_defaul t_file=/opt/zimbra/conf/my.logger.cnf;mysql_socket=/opt/zimbra/logger/db/mysql.sock: Can't connect to local MySQL server through socket '/opt/zimbra/logger/db/mysql.sock' (2)

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