Results 1 to 3 of 3

Thread: Documents broken after convert to open source edition

  1. #1
    Join Date
    Apr 2006
    Posts
    22
    Rep Power
    9

    Default Documents broken after convert to open source edition

    Hello everyone...

    Our network edition trial was close to running out, so I ran the open source edition install to convert it to that. The email and email accounts went over just fine, but I've noticed that today when we try and access the documents, any attached files in the pages give a 404 error. The exact error given is

    Code:
    HTTP Status 404 - no such item
    
    type Status report
    
    message no such item
    
    description The requested resource (no such item) is not available.
    Apache Tomcat/5.5.15
    I'm not sure if the upgrade has anything to do with it, but it seemed to be working ok over the weekend. I didn't notice anything out of the ordinary in the zimbra.log files. Any ideas?

  2. #2
    Join Date
    Aug 2005
    Location
    San Mateo, CA
    Posts
    4,789
    Rep Power
    19

    Default

    Can you post the details from /opt/zimbra/log/zimbra.log from when this happened?
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
    Join Date
    Apr 2006
    Posts
    22
    Rep Power
    9

    Default

    Sure thing...here's a snippet of the log from when it was happening. We would edit the page, and go to attach the file to the page, and it would show a link to the file, but if we clicked it, it would give the 404 error.

    Code:
    2006-10-09 12:12:17,974 INFO  [IndexWritersSweeper] [] MailboxIndex - open index writers sweep: before=3, closed=0, after=3 (0ms)
    2006-10-09 12:12:18,384 INFO  [Timer-0] [] FileUploadServlet - 1 pending file uploads
    2006-10-09 12:12:28,065 INFO  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] FileBlobStore - Stored size=7127820 wrote=7127820 path=/opt/zimbra/store/incoming/1160387795024-167.msg vol=1 digest=rnf6uLH36Y+oYtzTgaiDf7B07kU=
    2006-10-09 12:12:28,067 WARN  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] index - loadHandler caught exception
    java.lang.ClassNotFoundException: extension convertd not found
    	at com.zimbra.cs.extension.ExtensionUtil.loadClass(ExtensionUtil.java:165)
    	at com.zimbra.cs.mime.MimeHandler.loadHandler(MimeHandler.java:161)
    	at com.zimbra.cs.mime.MimeHandler.getMimeHandler(MimeHandler.java:113)
    	at com.zimbra.cs.mime.ParsedDocument.init(ParsedDocument.java:167)
    	at com.zimbra.cs.mime.ParsedDocument.(ParsedDocument.java:157)
    	at com.zimbra.cs.mailbox.Mailbox.createDocument(Mailbox.java:5031)
    	at com.zimbra.cs.wiki.WikiPage$LocalWikiPage.create(WikiPage.java:149)
    	at com.zimbra.cs.wiki.Wiki.addPage(Wiki.java:667)
    	at com.zimbra.cs.service.wiki.SaveDocument.handle(SaveDocument.java:145)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:261)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:153)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:173)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
    	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
    	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
    	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
    	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
    	at java.lang.Thread.run(Thread.java:595)
    2006-10-09 12:12:28,068 INFO  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] FileBlobStore - deleting blob file (path=/opt/zimbra/store/incoming/1160387795024-167.msg, vol=1)
    2006-10-09 12:12:28,073 INFO  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] FileBlobStore - deleting blob file (path=/opt/zimbra/store/incoming/1160387795024-167.msg, vol=1)
    2006-10-09 12:12:28,074 WARN  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] SoapEngine - handler exception
    java.lang.NullPointerException
    	at com.zimbra.cs.mime.MimeHandler$HandlerInfo.getInstance(MimeHandler.java:402)
    	at com.zimbra.cs.mime.MimeHandler.getMimeHandler(MimeHandler.java:115)
    	at com.zimbra.cs.mime.ParsedDocument.init(ParsedDocument.java:167)
    	at com.zimbra.cs.mime.ParsedDocument.(ParsedDocument.java:157)
    	at com.zimbra.cs.mailbox.Mailbox.createDocument(Mailbox.java:5031)
    	at com.zimbra.cs.wiki.WikiPage$LocalWikiPage.create(WikiPage.java:149)
    	at com.zimbra.cs.wiki.Wiki.addPage(Wiki.java:667)
    	at com.zimbra.cs.service.wiki.SaveDocument.handle(SaveDocument.java:145)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:261)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:153)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:173)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
    	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
    	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
    	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
    	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
    	at java.lang.Thread.run(Thread.java:595)
    2006-10-09 12:12:29,798 INFO  [LmtpServer-71] [] LmtpHandler - [192.168.10.55] quit from client
    2006-10-09 12:12:29,798 INFO  [LmtpServer-71] [] ProtocolHandler - Handler exiting normally
    2006-10-09 12:12:32,579 INFO  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] FileBlobStore - Stored size=4 wrote=4 path=/opt/zimbra/store/incoming/1160387795024-168.msg vol=1 digest=ASmMAWOdhn+EHfgEPO3Ikc8R2PA=
    2006-10-09 12:12:32,582 INFO  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] FileBlobStore - Linked id=637 mbox=23 oldpath=/opt/zimbra/store/incoming/1160387795024-168.msg newpath=/opt/zimbra/store/0/23/msg/0/637-1835.msg
    2006-10-09 12:12:32,605 INFO  [http-4443-Processor100] [mid=23;ip=192.168.10.111;name=oncall@xxxxxxx.com;] FileBlobStore - deleting blob file (path=/opt/zimbra/store/incoming/1160387795024-168.msg, vol=1)
    Last night, we decided to try going back to the network edition trial, and newly created pages seem to be working fine within the network edition trial today.

Similar Threads

  1. Replies: 3
    Last Post: 07-10-2007, 12:31 AM
  2. Where is the Zimbra 4.5.1 open source edition?
    By indymail in forum Installation
    Replies: 9
    Last Post: 06-28-2007, 10:30 AM
  3. Error message in Server status
    By Max Ma in forum Installation
    Replies: 20
    Last Post: 04-19-2007, 09:55 AM
  4. Replies: 1
    Last Post: 04-29-2006, 11:54 AM
  5. M3 problem with shares
    By titangears in forum Users
    Replies: 4
    Last Post: 01-12-2006, 01:01 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •