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Thread: Debian, Zimbra 4, deferred mail Problem

  1. #1
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    Unhappy Debian, Zimbra 4, deferred mail Problem

    I am having an issue with deferred mail on a new test server setup. If the test goes well I will be migrating my corporations email from their current setup to zimbra.

    I have gone through all of the forums and I must be missing something.

    my setup:

    zimbra box running on debian inside of a nat router on network 192.168.x.x
    dyndns.org account "example.com" with mx record setup
    netgear router with all ports http://wiki.zimbra.com/index.php?title=Ports forwarded to the deb box

    etc/hosts file:

    Code:
    127.0.0.1       localhost.localdomain   localhost       servername
    192.168.71.2    example.com  example
    
    # The following lines are desirable for IPv6 capable hosts
    ::1     ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    I had errors when going in to the admin console and checking the queue which have been fixed. I can send email to an external domain (example@gmail.com) and I can send email to admin@example.com and it is received by the server and deferred.
    If i re-queue the messages:
    Code:
    Oct 27 05:48:05 localhost zmtomcatmgr[32387]: status OK
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: antispam: Running
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: antivirus: Running
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: ldap: Running
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: logger: Running
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: mailbox: Running
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: mta: Running
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: snmp: Running
    Oct 27 05:48:06 localhost zimbramon[32300]: 32300:info: 2006-10-27 05:48:01, STATUS: example.com: spell: Running
    Oct 27 05:48:09 localhost postfix/lmtp[32012]: 75D088C4342: to=, relay=none, delay=164217, status=deferred (connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/lmtp[32014]: 7284A8C431B: to=, relay=none, delay=164223, status=deferred (connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/lmtp[32016]: 945948C4345: to=, relay=none, delay=164003, status=deferred (connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/lmtp[32015]: 7B0F18C433A: to=, relay=none, delay=164095, status=deferred (connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/lmtp[32013]: 75B7F8C4341: to=, relay=none, delay=164216, status=deferred (connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 96BBF8C4346: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 96C968C4347: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 9A5008C4343: to=, relay=none, delay=164217, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 8E8748C4335: to=, relay=none, delay=164006, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 8BB408C4339: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 8EF698C433C: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 06BAA8C4344: to=, relay=none, delay=164217, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 0F2DC8C432F: to=, relay=none, delay=163870, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: E3E1E8C4336: to=, relay=none, delay=164003, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: 1C3CD8C4330: to=, relay=none, delay=163870, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:48:09 localhost postfix/qmgr[28609]: F13CC8C4329: to=, relay=none, delay=103064, status=deferred (delivery temporarily suspended: connect to example.com['external_ip']: Connection timed out)
    Oct 27 05:50:02 localhost zimbramon[32543]: 32543:info: 2006-10-27 05:50:01, QUEUE: 68 17
    Oct 27 05:50:04 localhost zimbramon[32546]: 32546:info: 2006-10-27 05:50:01, DISK: example.com: dev: /dev/hda1, mp: /, tot: 74385, avail: 68150
    when I try to telnet from outside the network to example.com, it resolves to the isp's dsl dns name and will not prompt for login. I can't see this as the issue, as the email GETS to my server, it is just not put in the appropriate mailboxes.

    I also ran fixperms as root.

    Any suggestions will be a huge help.

    If this test is approved, the dsl is going to be upgraded and a static ip assigned. But i have to prove that zimbra is going to be a viable good solution!!!!! Thanks for any help inadvance

  2. #2
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    Hi tbovingdon,

    I also had some weird problems with Debian sarge 3.1 and Zimbra 4.x.x on an installation I made. Some of them were similar to your problems. I was using running kernel 2.6.8-3.. Since I upgraded to testing kernel 2.6.17-2 everything is working ok..

    Cheers!

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Does fixperms fix the problem for you? Is there anything in the logs, apart from what you've posted? Is this the OS or NE version?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
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    Reading again what you wrote, seems your problem isn't like the problems I had.. "connect to example.com['external_ip']: Connection timed out" Seems like you are sending an email message to an account on example.com.. If they don't have an mx, of course it will not be delivered..

    Cheers!

  5. #5
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    Quote Originally Posted by miguel
    If they don't have an mx, of course it will not be delivered..

    Cheers!
    I am unsure of what you mean? who is they? It is delivered to the server just not to the inbox. There are two users tom and admin created.

  6. #6
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    dumb question but as i am new to this, what other logs should i be looking at?

    No fix perms did not appear to fix this problem.

    Thanks for your reply

    here is some other info from zimbra.log
    Code:
    Oct 27 05:45:00 localhost postfix/trivial-rewrite[32017]: warning: do not list domain example.com in BOTH mydestination and virtual_mailbox_domains
    Last edited by tbovingdon; 10-27-2006 at 08:12 AM.

  7. #7
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    Quote Originally Posted by miguel
    Hi tbovingdon,

    I also had some weird problems with Debian sarge 3.1 and Zimbra 4.x.x on an installation I made. Some of them were similar to your problems. I was using running kernel 2.6.8-3.. Since I upgraded to testing kernel 2.6.17-2 everything is working ok..

    Cheers!
    Hi Miguel, I think i am using 2.6.8.1.

    Thanks

  8. #8
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    What happens when you ping example.com from your zimbra host?

  9. #9
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    It replies from the internal 192. addresss

  10. #10
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    Default Update

    OK I now have a valid domain name pointing to a static ip. and a reload of the debian zimbra 4 install. I am having the EXACT same problem.

    Email can be sent, and received from the server, once its received it gets automatically deferred.

    with the error message "connection time out"

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