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Thread: Problem Upgrading from 4.0.1 to 4.0.x

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  1. #1
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    Default Problem Upgrading from 4.0.1 to 4.0.x

    I had an error upgrading to 4.0.1. I think it had something to do with the documents not being properly setup from the 3.1 -> 4.0 move. When I upgrade from 4.0.1 to 4.0.2 the upgrade completes but I get a message about and INVALID_PDU when I attempt to login. If I try to push farther and upgrade the 4.0.2 to 4.0.3 it fails saying:

    Restoring existing configuration file from /opt/zimbra/.saveconfig/config.save...done
    Operations logged to /tmp/zmsetup.log.15204
    Setting defaults...Setting defaults from existing config...Done
    Upgrading from 4.0.2_GA_362 to 4.0.3_GA_406
    Sun Nov 19 00:40:04 2006: Stopping zimbra services
    Sun Nov 19 00:40:08 2006: Starting mysql
    Sun Nov 19 00:40:10 2006: Checking logger mysql status
    Sun Nov 19 00:40:10 2006: Starting logger mysql
    Sun Nov 19 00:40:11 2006: SELECT value FROM config WHERE name = 'db.version'
    This appears to be 4.0.2_GA
    Schema upgrade required
    Sun Nov 19 00:40:11 2006: Running /opt/zimbra/libexec/scripts/migrate-ComboUpdater.pl
    Sun Nov 19 00:40:13 2006: Verified schema version 26.
    ERROR 1060 (42S21) at line 1: Duplicate column name 'contact_count'
    Error while running '/opt/zimbra/bin/mysql --user=zimbra --password=jbPc95sRbjXlbk9BJRt1sGva --database=zimbra --batch --skip-column-names'. at /opt/zimbra/libexec/scripts/Migrate.pm line 136, line 287.
    Sun Nov 19 00:40:13 2006: Script failed with code 1 - exiting
    UPGRADE FAILED - exiting


    Ultimately, I have to revert to my backup in order to recover.

    Please help, I'd really like to get past this.

    Thanks in advance.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    This has been covered many times in the forums and a quick search would have found the answer. Try running /opt/zimbra/libexec/zmsetup.pl as root.

    BTW, the current version is 4.0.4 and you might want to install that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I'm sorry , I thought I looked thoroughly. I applied your patch and was able to get 4.0.2 to start succesfully, but it still giving the INVALID_PDU error in the webmail login. Should I start looking at tomcat?

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Which operating system is this? Have you made any changes to the ports that Zimbra uses?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    Debian 3.1. No I've not made any changes, but I can check to see if one of the other admins did. Catelina.out doesn't give anything useful. Looks like mail is coming in - but web and other clients can't connect.

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    I presume that all the services are actually running? Try a 'zmcontrol status' as the zimbra user. This problem is usually caused by a port change, you can also try clearing your browser cache.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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