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Thread: zimbra server status problem at zimbra multi server

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  1. #1
    Join Date
    Aug 2011
    Rep Power

    Default zimbra server status problem at zimbra multi server


    Situation :
    i installed Zimbra OSE 7.2.0 SLES 64bit, MTA and LDAP+Mailbox
    if i use for sending email, everything running as well
    But at zimbra admin console when i click server status, the second server or MTA server is looks like down but it's not down

    Anyone can help me ?

    at mta, i just install like this

    The Zimbra Collaboration Suite appears already to be installed.
    It can be upgraded with no effect on existing accounts,
    or the current installation can be completely removed prior
    to installation for a clean install.

    Do you wish to upgrade? [Y] n

    Exit now? [Y] n

    Select the packages to install

    Install zimbra-ldap [Y] n

    Install zimbra-logger [Y]

    Install zimbra-mta [Y]

    Install zimbra-snmp [Y] n

    Install zimbra-store [Y] n

    Install zimbra-apache [Y] n

    Install zimbra-spell [Y] n

    Install zimbra-memcached [N]

    Install zimbra-proxy [N]
    Checking required space for zimbra-core


    thanks, sorry for my bad english

  2. #2
    Join Date
    Apr 2008
    New Paltz, NY
    Rep Power


    There's a LOT of different things that could be. I recommend searching the forums (or Google).

    For example, just google for: zimbra status red x

    If you want my anecdotal answer, the only time I had this happen was when I forgot to allow UDP traffic between the zimbra boxes and only had TCP allowed. Opening up all TCP/UDP between the boxes fixed that problem (but that's not by any means the most common reason).

    P.S. Its bad etiquette (at best) to send private messages to forum members asking them to look at and answer your post. I considered not doing so, but decided to answer anyway. I (and most others on the forums) don't actually work for Zimbra. If you need a response quickly you should make sure you have the licensed Network Edition and can contact Zimbra support directly.
    Paul Chauvet
    State University of New York at New Paltz

  3. #3
    Join Date
    Aug 2012
    Rep Power


    Bumped into same issue. It took me some time to figure it out.

    If you have multi site install the logger should run on only one host.
    On the host it runs you have to accept logs from the other servers. On rhel6 rsyslog does not listen by default, nor zimbra configures it.
    You have to edit /etc/rsyslog.conf and uncomment the following:

    # Provides UDP syslog reception
    $ModLoad imudp
    $UDPServerRun 514

    # Provides TCP syslog reception
    $ModLoad imtcp
    $InputTCPServerRun 514

    Restart syslog and don't forget to punch a hole (or 2) in your firewall. Zimbra puts remote forwarding with one @ (ex local0.* @remote-logger0server) which means it uses UDP.
    -A INPUT -m state --state NEW -m tcp -p tcp --dport 514 -j ACCEPT
    -A INPUT -m state --state NEW -m udp -p udp --dport 514 -j ACCEPT

    The entries on rsyslog on any remote server regarding zimbra look like this:

    local0.* @remote-logger-server
    local1.* @remote-logger-server
    auth.* @remote-logger-server
    local0.* -/var/log/zimbra.log
    local1.* -/var/log/zimbra-stats.log
    auth.* -/var/log/zimbra.log
    mail.* @remote-logger-server
    mail.* -/var/log/zimbra.log

  4. #4
    Join Date
    Oct 2012
    Rep Power


    faced the same problem zimbra ver8 just restart the rsyslog service (centos)
    and everything is work fine

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