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Thread: ZCS 8 no longer responding after Apache 2 install

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  1. #1
    Join Date
    Feb 2013
    Location
    Spain
    Posts
    14
    Rep Power
    2

    Unhappy ZCS 8 no longer responding after Apache 2 install

    Hi,

    ZCS 8 has been running great for the last 10 days handling mail for 3 domains (SoHo).
    1. internal.intra
    2. example1.com
    3. example2.com

    I wanted to put my websites back so read up on this article.
    ZimbraApache - Zimbra :: Wiki

    Nothing seems to appear Zimbra wise except the following message on Zimbra Desktop Client when I try and reconnect.

    Cannot connect to "https://192.168.0.18/service/soap/". Please check host/port and network connectivity.
    The full details are:
    com.zimbra.common.soap.SoapFaultException: https://192.168.0.18/service/soap/ ExceptionId:com.zimbra.common.service.RemoteServic eException: https://192.168.0.18/service/soap/ ExceptionId:btpool0-11:1361311905918:2b739efe4d73fba8 Code:remote.CONNECT_FAILURE at com.zimbra.common.service.RemoteServiceException.C ONNECT_FAILURE(RemoteServiceException.java:80) at com.zimbra.common.service.RemoteServiceException.d oConnectionFailures(RemoteServiceException.java:16 3) at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:567) at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:555) at com.zimbra.cs.zclient.ZMailbox.invokeJaxb(ZMailbox .java:550) at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMai lbox.java:496) at com.zimbra.cs.zclient.ZMailbox.(ZMailbox.java:411) at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox .java:348) at com.zimbra.cs.account.offline.OfflineProvisioning. newZMailbox(OfflineProvisioning.java:286) at com.zimbra.cs.account.offline.OfflineProvisioning. revalidateRemoteLogin(OfflineProvisioning.java:486 ) at com.zimbra.cs.account.offline.OfflineProvisioning. modifyAttrs(OfflineProvisioning.java:352) at com.zimbra.cs.account.offline.OfflineProvisioning. modifyAttrs(OfflineProvisioning.java:303) at com.zimbra.cs.account.offline.OfflineProvisioning. modifyAttrs(OfflineProvisioning.java:299) at com.zimbra.cs.account.offline.OfflineProvisioning. modifyAttrs(OfflineProvisioning.java:294) at com.zimbra.cs.service.admin.ModifyAccount.handle(M odifyAccount.java:99) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Caused by: java.net.ConnectException: Connection refused: connect at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:351) at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:213) at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:200) at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366) at java.net.Socket.connect(Socket.java:529) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect (SSLSocketImpl.java:564) at com.zimbra.common.net.CustomSSLSocket.connect(Cust omSSLSocket.java:292) at com.zimbra.common.net.ProtocolSocketFactoryWrapper .createSocket(ProtocolSocketFactoryWrapper.java:46 ) at org.apache.commons.httpclient.HttpConnection.open( HttpConnection.java:707) at org.apache.commons.httpclient.MultiThreadedHttpCon nectionManager$HttpConnectionAdapter.open(MultiThr eadedHttpConnectionManager.java:1361) at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:387) at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171) at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:243) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407) at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:561) ... 39 more Code:remote.CONNECT_FAILURE at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88) at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:354) at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:313) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407) at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:393) at com.zimbra.cs.account.soap.SoapProvisioning.invoke Request(SoapProvisioning.java:342) at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:350) at com.zimbra.cs.account.soap.SoapAccount.modifyAttrs (SoapAccount.java:42) at com.zimbra.cs.account.soap.SoapProvisioning.modify Attrs(SoapProvisioning.java:1316) at com.zimbra.cs.offline.jsp.JspProvStub.modifyOfflin eAccount(JspProvStub.java:99) at com.zimbra.cs.offline.jsp.ZmailBean.doRequest(Zmai lBean.java:156) at com.zimbra.cs.offline.jsp.FormBean.doRequest(FormB ean.java:156) at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.sun.el.parser.AstFunction.getValue(AstFunction .java:127) at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206) at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:1001) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_w hen_6(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_c hoose_0(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspService(Un known Source) at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389) at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486) at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:239) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    So I read the article on split dns Split DNS - Zimbra :: Wiki

    Now although a restart starts everything I cannot access any mail accounts or the admin account on 7071 etc

    Nor can I access

    #$ zmprov ms servername.internal.intra zimbraMailPort 81
    [] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refus
    ed
    [] INFO: Retrying request
    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectExce
    ption Connection refused)
    Before I scream is there anyone who can help me resolve this?

    Thanks and kind regards,

    jB

  2. #2
    Join Date
    Oct 2009
    Posts
    147
    Rep Power
    6

    Default

    Zimbra must be installed on it's own server and nothing else on it.
    Did you install Apache on the Zimbra server after zimbra was installed ?
    I didnt read all your wiki links so I hope my comment isnt too obvious
    --
    3 out of 2 people have truble wit inglish and fraktions
    Intel Quad Core Xeon CPU 3.20GHz | 2 Gig RAM | Dual SCSI 73 Gig HDD
    Ubuntu Server 12.04.1 LTS 64 bit | Release 8.0.2_GA_5569 (build 20121210115059) UBUNTU12_64 FOSS

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