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Thread: Unable to install on Centos - LDAP errors

  1. #1
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    Default Unable to install on Centos - LDAP errors

    Hi All,

    I'm still even at the evaluation stage of Zimbra, but would like to at least get it up and running. I'm running CentOS on a VPS server.

    Install appeared to go fine, but when starting Zimbra, I get:

    Starting ldap...Done.
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.

    Googling this error says an expired certificate, ubt looks like the cert managerthe cert is good:

    ::service ldap::
    notBefore=Jul 15 18:51:44 2013 GMT
    notAfter=Jul 14 18:51:44 2018 GMT

    Release 8.0.4_GA_5737.RHEL6_64_20130524120036 RHEL6_64 FOSS edition.



    Any other suggestions on what to check for ? Sorry, novice with Zimbra, so not even sure what other information I should provide.

    Thanks.

  2. #2
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    A quick search will provide solution specific to your problem.
    ~=Prashant=~

  3. #3
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    Quote Originally Posted by prashant View Post
    A quick search will provide solution specific to your problem.
    Been searching - sorry, should have been more specific. I think I've tried just about every suggestion Google search has come up with.

    http://www.zimbra.com/forums/adminis...ices-ldap.html - Happened after server migration. Doesn't really apply to me, this is a fresh install.
    "Set servername" - servername matches what Zimbra thinks it is.
    Ran command to fix keys, still no go.

    Suggestions: Certs expired, not the case.

    Unable to determine enabled services from ldap | Techie Dimag -

    3) Delete all keys related to existing certificate
    /opt/zimbra/java/bin/keytool -delete -alias my_ca -keystore
    Gives error "Command option -keystore needs an argument" (not sure what keystore name is - don't recall specifying one?)
    /opt/zimbra/java/jre/lib/security/cacerts -storepass changeit - says permission denied (running as root)

    /opt/zimbra/mailboxd/etc/keystore -storepass `su – zimbra -c ‘zmlocalconfig -s -m nokey mailboxd_keystore_password’`
    bash: /opt/zimbra/mailboxd/etc/keystore: Permission denied

    Tried as both root and zimbra user.

  4. #4
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    Your first step should just to do a standalone installation with nothing fancy. If that doesn't work, then there is something wrong with your OS configuration.
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

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    Quote Originally Posted by quanah View Post
    Your first step should just to do a standalone installation with nothing fancy. If that doesn't work, then there is something wrong with your OS configuration.
    Hi - I did a ./install.sh --platform-override - not sure if that's a 'standard' installation with nothing fancy or if you mean something else? What could be wrong with the OS? It's a fairly new VPS Install?

  6. #6
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    Start with ZCS 8.0.4. CentOS is a fully supported platform with the 8.0.4 release, and there is no need to use --platform-override.

    Assuming this is a throwaway installation:
    Before installing, make sure you run ./install.sh -u
    rm -rf /opt/zimbra
    Then run the installer (so none of the old defaults are picked up)

    If LDAP doesn't come up after that, then there's something wrong at the OS level. I've seen filesystem ACLs break everything, for example, if they were enabled.


    --Quanah
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  7. #7
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    Quote Originally Posted by quanah View Post
    Start with ZCS 8.0.4. CentOS is a fully supported platform with the 8.0.4 release, and there is no need to use --platform-override.

    Assuming this is a throwaway installation:
    Before installing, make sure you run ./install.sh -u
    rm -rf /opt/zimbra
    Then run the installer (so none of the old defaults are picked up)

    If LDAP doesn't come up after that, then there's something wrong at the OS level. I've seen filesystem ACLs break everything, for example, if they were enabled.


    --Quanah
    Ahh thanks. I just did the above, and still get the ldap errors. I'm going to see if my VPS provider can check out my LDAP install and see if he sees any issues.

    Thanks!

  8. #8
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    Is Home really the hostname of this server?
    Is it correctly configured in /etc/hosts?

    Does telnet Home 389 result in an open port?

    --Quanah
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  9. #9
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    Quote Originally Posted by quanah View Post
    Is Home really the hostname of this server?
    Is it correctly configured in /etc/hosts?

    Does telnet Home 389 result in an open port?

    --Quanah
    ? Not sure where you got home from - no.

    So -right now it's vps.munged.com . It WILL eventually become Coming Soon - Another Domain Hosted by superb.net! (possibly) once it's been tested and everything is running. That shouldn't make a difference, should it? Yes, hosts is


    127.0.0.1 localhost.localdomain localhost
    #.#.#.# vps.munged.com vps vps.munged.com

  10. #10
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    Oh, I got it from one of those other threads.

    In any case, is slapd running at all? (ps -eaf | grep slapd)

    If not, try starting it by hand to see what error is reported (ldap start as the zimbra user)

    --Quanah
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

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