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  1. #1
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    Default failed to initialize documents...

    Though this seems to be a common problem, it is unfortunate that it appears to neither be dealt with openly (e.g., in the product wiki) nor does there appear to be a distinct understanding of the cause or a well-defined approach to fix it. At any rate...

    I am not a 'nix administrator. In fact, this is my absolute very first exposure to installing *anything* on a 'nix system. I am not impressed -- but, for my client's sake, I need a solution. So, please tell me exactly what to check and how to fix it. Thanks.

    Initializing Documents...failed to initialize documents...see logfile for details.

    /tmp/zmsetup.log.21614
    Attached Files Attached Files

  2. #2
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    Search for documents on the wiki got me this:
    http://wiki.zimbra.com/index.php?tit...or_4.0_Upgrade

    Which will solve your problem.

    I am not a 'nix administrator. In fact, this is my absolute very first exposure to installing *anything* on a 'nix system. I am not impressed -- but, for my client's sake, I need a solution. So, please tell me exactly what to check and how to fix it. Thanks.
    May not be the best place to start learning *nix.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
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    That document seems to talk a lot about "after upgrade" -- except, I am not upgrading. This is a new install. How or does this affect any cause/fix relationship? Thanks.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    You need to follow the instructions whether it's a new install or upgrade.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    OK, then first question... Is the installation really complete except for correctly initializing the documents feature? Then, as I am a brand new zimbra user...
    1. When this account is automatically created, it is given an arbitrary account name. To find the Global Documents account, review the Description column, look for Global Documents account.
    How do I do that?

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Yes, the installation of Zimbra is complete - the Documents feature won't be available but it is Beta at the moment and should be repairable. This topic has been covered once or twive in the forums.

    As for the 'how to', the document you've just been reading has already told you about the Administration Console. You get to that by going to https://yourserver:7071 - outlined in the Zimbra documentation.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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