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Thread: Cannot login as admin after install

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  1. #1
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    Default Cannot login as admin after install

    Hello all,

    I installed zimbra and, I think, it is well started.

    I can reach https://myserver:7071/ but when giving it my admin login and password it does not connect me to the admin panel.

    Any Idea ?

    PS : all zimbra CLI are working *very* slow, such as zmprov (which I used to reset admin password) or zmcontrol...

    Thanks for your help.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Which operating system? Which version/release of Zimbra? Is your firewall and/or SElinux disabled? What does 'zmcontrol status', run as the zimbra user, show?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    And, if running CentOS or RHEL, count the number of "/bin/unicode_start" processes you have (ps aux |grep unicode |wc -l).

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    zimbra@groupware:~/log$ ps aux |grep unicode |wc -l
    1

    Huh, I forgot to tell that I'ms using Debian Etch (4.0) so I had to tweak a little bit the installation process...

    Thanks for the quick answer.

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    ......and?

    Quote Originally Posted by phoenix View Post
    Which version/release of Zimbra? Is your firewall and/or SElinux disabled? What does 'zmcontrol status', run as the zimbra user, show?
    What does actually happen when you try and login to the admin ui?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Phoenix : Excuse me, I answered too quickly to klug and didn't saw your post.

    I'm using Debian Etch Release 4.0 with ZCS Community version 4.5.1 for testing purpose. I don't have any firewalls or SELinux extensions activated.

    zmcontrol status (as zimbra user) gives :

    zimbra@groupware:~$ zmcontrol status
    Host groupware.crbn.intra
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Running
    mta Running
    snmp Running
    spell Running

    The result of this command took approximately 2-3 minutes to show.

    Thanks for your help phoenix.

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by elesouef View Post
    Phoenix : Excuse me, I answered too quickly to klug and didn't saw your post.
    That's OK, Klug usually asks more interesting questions than me.

    OK, that's a very long time for that command to run. I forgot to ask the obvious questions: is there anything else running on this machine? Does it meet the minimum spec i.e. how much memory and what speed is it? Is it, by any chance, a VM you're running on?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    I suppose the memory on the server doesn't meet the requirements but in fact, this is only a testing server only...

    CPU : Xeon 2.4GHz
    Mem : 512 Mb RAM + 1.5 Gb Swap
    Enough disk space (about 40 Gb)

    The memory seems to be DDR-ECC but I'll have to check when I'll be back on the testing site tomorrow.

    And this is not a VM

    Thanks for your help. Really appreciated.

  9. #9
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    Quote Originally Posted by phoenix View Post
    That's OK, Klug usually asks more interesting questions than me.
    Bill, do you need something?


    BTW, 512MB seems short to me.

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