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Thread: License expiration error trying to connect from Outlook

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  1. #1
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    Question License expiration error trying to connect from Outlook

    I have a one week old installation of ZCS.

    All web clients work great !

    This morning installed Zimbra Outlook Connector and tried to configure outlook to talk to ZCS.

    Following popup window appears


    Zimbra Outlook Connector License Failure

    Your server's license has expired. The server will not allow message downloads and sends. You may continue to access your local data.


    But all my webclients work fine ... even using the same account credentials as within Outlook.

    So what gives ?

    Thank you.

    Max

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Do you actually have the correct licence for the Outlook Connector? I'd suggest contacting support@zimbra.com so they can check your details.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I just downloaded the msi file from the web (for free)

    Does the Connector have to be purchased ?

    While installing it ... never asked me to enter any license info. The Admin Console for Zimbra also makes no mention of the this.

    Does using the connector require me to install any server-side stuff on the zimbra server ?

    ZCS newbie here.

    Thanks.
    Last edited by vulcanman; 03-27-2007 at 09:44 AM.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by vulcanman View Post
    I just downloaded the msi file from the web (for free)
    Where on the 'web' did you get it from?

    Quote Originally Posted by vulcanman View Post
    Does the Connector have to be purchased ?
    That depends on which version you have, look here for a version/feature comparison.

    Quote Originally Posted by vulcanman View Post
    While installing it ... never asked me to enter any license info. The Admin Console for Zimbra also makes no mention of the this.
    The licence file is on the Zimbra server not in any of the clients.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Quote Originally Posted by phoenix View Post
    Where on the 'web' did you get it from?

    That depends on which version you have, look here for a version/feature comparison.

    The licence file is on the Zimbra server not in any of the clients.
    Ok ... I see from that link that the Outlook connector is not free. Can I just buy the license for the connector ... or do I have to upgrade the whole ZCS package to the Pro level ?

    BTW ... I got the link by googl'ing for zimbra +outlook links that end in .msi

    There was no intention to deceit ... just ignorance

    Max

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by vulcanman View Post
    Ok ... I see from that link that the Outlook connector is not free. Can I just buy the license for the connector ... or do I have to upgrade the whole ZCS package to the Pro level ?
    As you were talking about the connector I assumed you were a Network Edition customer, I guess you're an Open Source user? If that's the case then you need to purchase a licence for NE version then upgrade, you'd also need to contact sales@zimbra.com for that - there is a minimum number of users required but they can give you details.

    Quote Originally Posted by vulcanman View Post
    There was no intention to deceit ... just ignorance
    I didn't think there was, just surprised that you download it from the web.
    Last edited by phoenix; 03-27-2007 at 10:15 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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